Guest Service Representative
3 weeks ago
Additional Information Evening Shift
Job Number 24064646
Job Category Rooms & Guest Services Operations
Location Courtyard Newark Elizabeth, 87 International Blvd, Elizabeth, New Jersey, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.
Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Guest Service Representative
3 hours ago
Cape Elizabeth, United States Inn By the Sea Full timeJob DescriptionJob DescriptionThe growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our...
-
Agent - Guest Service
3 weeks ago
Elizabeth, United States Hilton Hotels & Resorts Full timeAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Guest, Agent, Hospitality
-
Member Services Representative
2 days ago
Elizabeth, United States Planet Fitness Full timePlanet Fitness is an American franchise of fitness centers based in Newington, New Hampshire. Each gym features exercise equipment and fitness instructors to assist its members.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members,...
-
Guest Service Rep
3 weeks ago
Elizabeth, United States Marriott International Full timeAdditional Information Evening Shift Job Number 24050790 Job Category Rooms & Guest Services Operations Location Courtyard Newark Elizabeth, 87 International Blvd, Elizabeth, New Jersey, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Process all guest check-ins by...
-
Guest Service Rep.
3 days ago
Elizabeth City, United States Hampton Inn Elizabeth City Full timeJob DescriptionJob DescriptionThe guest service rep must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities. Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area...
-
Guest Service Rep.
1 month ago
Elizabeth City, United States Hampton Inn Elizabeth City Full timeJob DescriptionJob DescriptionThe guest service rep must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities. Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area...
-
Customer Service Representative
1 day ago
Elizabeth, United States U-Haul Full timeLocation: 1000 Sherman Ave, Elizabeth, New Jersey 07202 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...
-
Lead Customer Service Representative
1 day ago
Elizabeth, New Jersey, United States Circle K Full timeAvailability - Shift/DaysLead Customer Service RepresentativeWe are looking for a team player to join us as a Customer Service Representative. If you are seeking a dynamic work environment where you can grow professionally, then you're in the right place!As a Lead Customer Service Representative, you will enjoy:Comprehensive Benefits Package including...
-
Customer Service Representative
1 week ago
Saint Elizabeth, United States EFC International Full timeJob DescriptionJob DescriptionAt Inventory Sales, we're not just about fasteners and industrial supplies - we're about fostering strong relationships with our clients. As a leading provider of fasteners and industrial supplies, we take pride in delivering exceptional customer support and service. We're currently looking for a motivated and...
-
Elizabeth, New Jersey, United States Cintas Full timeRequisition Number: Job DescriptionCintas is seeking an Assistant Route Service Sales Representative (4-Day Workweek). Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and facility services products such as floor mats, dust mops, air fresheners, soaps, restroom paper supplies and other...
-
Room Service Attendant
1 month ago
Elizabeth, United States Caesars Southern Indiana Full timeJob DescriptionJOB SUMMARY: This position is responsible for delivering and setting up food and beverage service in guest rooms. This position assists in the preparation of food service supplies and setting up of the cart. Reviews orders for proper presentation and completeness prior to delivery.KEY JOB FUNCTIONS: Provide prompt, friendly and complete...
-
Customer Service Representative
2 days ago
Elizabeth, United States Bernard Mack - State Farm Agent Full timePosition OverviewLooking for a part-time job that provides meaningful work and competitive compensation? Consider a position in a State Farm Agent's office.ResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding...
-
Full-Time Marketing Representative
2 weeks ago
Elizabeth, United States Ascension Management, Inc. Full timeObjective: Our company is seeking an individual whom we can expand their skill sets as a Full-Time Marketing Representative. Our marketing director is looking for an individual who desires to learn the back-end operations of working with prominent clientele in the telecommunications industry. Full-Time Marketing Representative Responsibilities: Conduct...
-
Food Service Worker
2 days ago
Elizabeth, United States The Johnny Rockets Group, Inc Full timeJob Title: Fountain/Dishwasher/Runner "FDR" Compensation: Minimum Wage + Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic...
-
Customer Service Representative
7 days ago
Elizabeth, United States Pop Up Next Door Full timeOur company is looking for a PART-TIME REPS! **REQUIREMENTS**: - Must be 18 years or older to apply - Must have a reliable car as you are required to travel between the 4 locations (Elizabeth, Rahway, Linden, & Edison) we have in NJ. **- **Must be bilingual (English and Spanish) - Friendly & Outgoing JOB DESCRIPTION: - Must be available to work Monday to...
-
Cashier / Service
1 day ago
Elizabeth City, United States Taco Bell Full timeCashier / Service Elizabeth City, NC The Cashier / Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement...
-
Inside Sales Representative
1 week ago
Elizabeth, United States KDS Strategic Search Group Full timeMust have experience within the Wholesale Plumbing Supply Industry Company Overview: Join a dynamic, rapidly expanding plumbing supply company with a focus on wholesaling and distribution. With multiple warehouses across the New Metro Region and robust funding, we are poised for continued growth.Position Overview: We are seeking talented Inside Sales...
-
Inside Sales Representative
1 week ago
Elizabeth, United States KDS Strategic Search Group Full timeMust have experience within the Wholesale Plumbing Supply Industry Company Overview: Join a dynamic, rapidly expanding plumbing supply company with a focus on wholesaling and distribution. With multiple warehouses across the New Metro Region and robust funding, we are poised for continued growth.Position Overview: We are seeking talented Inside Sales...
-
Automotive BDC Sales Representative
1 week ago
Elizabeth, NJ, United States Route 22 Toyota Full timeExperienced Automotive BDC/Customer Service Representative* High volume Toyota dealership, in Hillside, NJ, is currently seeking an experienced BDC/Customer Service Representative who is hungry, professional, upbeat, and detail-oriented, for our sales and service centers. Must be able to speak standardized English. Bi-lingual English/Spanish is a *PLUS*....
-
Food Service
1 day ago
Elizabeth City, United States Taco Bell Full timeFood Service / Food Prep Elizabeth City, NC The Food Service / Food Prep is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training *...