Guest Service Rep

3 weeks ago


Elizabeth, United States Marriott International Full time

Additional Information Evening Shift

Job Number 24050790

Job Category Rooms & Guest Services Operations

Location Courtyard Newark Elizabeth, 87 International Blvd, Elizabeth, New Jersey, United States VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.

Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


  • Guest Service Rep.

    3 days ago


    Elizabeth City, United States Hampton Inn Elizabeth City Full time

    Job DescriptionJob DescriptionThe guest service rep must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities.  Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area...

  • Guest Service Rep.

    1 month ago


    Elizabeth City, United States Hampton Inn Elizabeth City Full time

    Job DescriptionJob DescriptionThe guest service rep must possess complete knowledge of all features and amenities of the property in order to answer any question the guest might ask concerning hotel products, services and amenities.  Must be knowledgeable about area restaurants, attractions, major businesses and other information about the surrounding area...

  • Agent - Guest Service

    3 weeks ago


    Elizabeth, United States Hilton Hotels & Resorts Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be Guest Service, Guest, Agent, Hospitality


  • Cape Elizabeth, United States Inn By the Sea Full time

    Job DescriptionJob DescriptionThe growth and success of our company is driven by the participation, commitment, and performance of our team members. Achieving high levels of Client, Guest and Employee Satisfaction is a challenging task requiring qualified and enthusiastic people in a wide variety of positions. We seek qualified candidates who share our...


  • Elizabeth, United States Pop Up Next Door Full time

    Our company is looking for a PART-TIME REPS! **REQUIREMENTS**: - Must be 18 years or older to apply - Must have a reliable car as you are required to travel between the 4 locations (Elizabeth, Rahway, Linden, & Edison) we have in NJ. **- **Must be bilingual (English and Spanish) - Friendly & Outgoing JOB DESCRIPTION: - Must be available to work Monday to...


  • Elizabeth, United States Caesars Southern Indiana Full time

    Job DescriptionJOB SUMMARY: This position is responsible for delivering and setting up food and beverage service in guest rooms. This position assists in the preparation of food service supplies and setting up of the cart. Reviews orders for proper presentation and completeness prior to delivery.KEY JOB FUNCTIONS: Provide prompt, friendly and complete...


  • Elizabeth, United States Planet Fitness Full time

    Planet Fitness is an American franchise of fitness centers based in Newington, New Hampshire. Each gym features exercise equipment and fitness instructors to assist its members.The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members,...

  • Food Service Worker

    2 days ago


    Elizabeth, United States The Johnny Rockets Group, Inc Full time

    Job Title: Fountain/Dishwasher/Runner "FDR" Compensation: Minimum Wage + Why Job Seekers Choose Johnny Rockets: At Johnny Rockets our mission is to Serve an Entertaining and Lively Experience through Burgers, Shakes and Fries! At Johnny Rockets we rock our guests because we value creative expression! Our team is filled with great people who are optimistic...


  • Elizabeth, United States MAKO Medical Full time

    •Collect specimens according to established procedures. This includes, but not limited to: drug screens,blood samples, processing pathology and cytology samples.• Research test/client information and confirm and verify all written and electronic orders by utilizing lab technology systems or directory of services.•Responsible for completing all data...

  • Cashier / Service

    1 day ago


    Elizabeth City, United States Taco Bell Full time

    Cashier / Service Elizabeth City, NC The Cashier / Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement...

  • Food Service

    1 day ago


    Elizabeth City, United States Taco Bell Full time

    Food Service / Food Prep Elizabeth City, NC The Food Service / Food Prep is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training *...

  • Brand Ambassador

    4 days ago


    Elizabeth, United States Allied Beverage Group Full time

    **Overview** The Brand Ambassador role will be responsible for achieving customer objectives in both the Off & On Premise, Key Performance Indicators (KPI), and targets by implementing strategies and tactics while managing customers in a manner that will achieve profitable long-term growth. Customer - Deliver on volume and profitability objective by...


  • Elizabeth City, United States Taco Bell Full time

    Closing Team Members-Food Service/Food Prep Elizabeth City, NC Looking for Crew Members who can work after dinner and late nights. Times vary by restaurant. Schedules can start as early as 4:00pm or later. This shift has a wide variety of shift lengths, depending on part-time vs. full-time and the specific hours of operation and closing time for each...

  • Housekeeper

    3 weeks ago


    Elizabeth, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds...

  • 4am Inbound

    1 day ago


    Elizabeth, New Jersey, United States Target Full time

    Starting Hourly Rate / Salario por Hora Inicial: $16.50 USD per hourALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Working at Target means the opportunity to help all families discover the joy of everyday life. Caring for our communities is woven into who...


  • Elizabeth, United States Hilton Full time

    Responsible for set-up, break down and cleaning of all banquet spaces and functions. Assisting guest in functions areas as needed. What will I be doing?A Houseperson is responsible for supporting Food and Beverage operations to deliver an excellent Guest and Member experience while ensuring cleanliness of all areas and maintaining equipment. Specifically,...

  • Night Auditor

    14 hours ago


    Elizabeth, United States MCR Hotels Full time

    The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am).ESSENTIAL FUNCTIONS:Primary responsibilities include registering guests, making reservations, preparing daily reports, balancing transactions, and conducting security...

  • Night Manager

    24 hours ago


    Elizabeth, United States MCR Hotels Full time

    Full-Time OverviewThe Night Manager at Renaissance Newark is responsible for the management of all aspects of the Front Desk functions including Shuttle operations. Acts as the hotel's Manager on Duty during the overnight shifts - specifically handling any guest and/or associate concerns or requests and providing support to all open outlets. Understands and...


  • Elizabeth, United States Caesars Southern Indiana Full time

    Job DescriptionJOB SUMMARY: Provides Food & Beverage service to guests located at the venue assigned while ensuring all guests receive quality service. This includes working in all food venues in the piazza. Candidates will be preforming a multitude of functions during the day i.e. money handling, building of guest's orders, dining room up-keep, stocking...

  • Starter

    2 days ago


    Elizabeth, United States Divine Donuts LLC Full time

    $14 / hrCrew Members play a vital role in delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. If you enjoy working in a fast-paced, fun-paced environment...