Leave of Absence Specialist: Hybrid

2 months ago


Lancaster, United States Eurofins Full time

Eurofins Scientific is an international life sciences company which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment and pharmaceutical products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the key emerging players in specialty clinical diagnostic testing in Europe and the USA.

In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialized clinical diagnostics testing.

Position Summary: The Leave Specialist is responsible for the day-to-day compliant administration and coordination of the U.S. leave programs including Family and Medical Leave Act (FMLA), Americans with Disabilities Act as amended (ADAAA), short-term disability, paid state leaves, military leave, and other company-sponsored programs.

Essential Duties and Responsibilities:

+ Administers all leave programs, including family and medical leave of absence, short-term disability, paid state leaves, military leaves, parental leave, and other Company-sponsored programs

+ Creates and maintains accurate and compliant tracking and recordkeeping

+ Collaborates with the Payroll Department and third-party vendor to ensure employees are paid accurately while on a leave of absence

+ Communicates with employees regarding their needs for leave and/or modified work schedules

+ Maintains reasonable communication with employees on leave to facilitate smooth and timely return to work; relays communication between employees and site managers during leave

+ Ensures employee benefits are terminated in accordance with Company policies and COBRA is issued as required

+ Advises and educates employees on leave policies, procedures, and programs

+ Interprets and administers leave programs and policies in accordance with applicable federal and state employment laws.

+ Maintains oversight of third-party leave administrator to ensure claims are being processed timely and accurately. Ensure discrepancies/escalations are resolved timely

+ Ensures weekly interface is delivered to and processed by third-party leave vendor. Reviews and resolves file discrepancies timely

+ Meets regularly with HR Business Partners to review claims status and updates on employee absences, utilizing data from the third-party administrator's system

+ Monitors the interactive process related to ADA by the third-party vendor. Responds to the vendor's requests for data. Communicates status updates with managers and site leaders.

+ Collaborates with Management, Employment Compliance, Legal, Site Leaders, and other stakeholders to improve processes and procedures

+ Responds to internal inquiries via Help Desk Tickets, emails, and voicemails

+ Stays updated on regulatory changes to FMLA, state disability programs, and other related programs to ensure the organization's compliance. Recommends any necessary adjustments to policies or procedures

+ Ensures administration related to the integration of acquired companies occurs timely and accurately

+ Conducts training for site managers and HR Business Partners to provide education on leave of absence procedures, internal procedures, best practices.

+ Ensures plan documents and other communication materials are updated and accurate information is made available to employees through multiple resources such as internal systems and vendor portal

+ Coordinates the development and implementation of the department SOPs

+ Delivers a positive benefits experience and the highest level of customer service to employees

+ Contributes strategic solutions toward continuous improvement of technical and functional operations

+ Applies independent decision making while assisting in interpretation or clarification of certain Federal and state leave policies and regulations.

+ Provide support to the Benefits team on projects and other ad-hoc requests as needed, and support general inquiries on all benefit plans during peak periods and open enrollment

+ Preserves confidentiality of employee health and benefits information

+ Demonstrates and promotes the company vision

+ Regular attendance and punctuality

+ Other duties as assigned

Education/Experience (BMQ):

Bachelor's degree and a minimum of 2 years of related experience; or equivalent combination of education and experience preferred

Additional preferences:

Experience with Oracle HCM Cloud preferred

Certificates and/or Licenses (BMQ):

PHR or SHRM-CP is preferred

Ability and/or Skills (BMQ):

+ In-depth understanding of FMLA, ADAAA, USERRA, HIPAA, Pregnancy Discrimination Act, and other laws/regulations related to leave management

+ Experience working with HRIS and leave management software

+ Strong understanding of HR best practices and compliance requirements

+ Strong organization skills and attention to detail

+ Excellent interpersonal, analytical, and communication skills

+ Ability to work independently

+ Proficient in Microsoft Office

+ Ability to exercise judgement in accordance with policies and procedures

+ Demonstrated ability to multi-task while consistently meeting deadlines

+ Willingness to work overtime

+ Ability to maintain confidentiality and handle sensitive information with integrity

+ Authorization to work in the United States indefinitely without restriction or sponsorship

Position is Full-Time, Monday-Friday, 8:00 a.m.-5:00 p.m., with additional hours, as needed. Candidates currently living in a commutable distance to Lancaster, PA are encouraged to apply.

What we Offer:

+ Excellent full-time benefits including comprehensive medical coverage, dental, and vision options

+ Life and disability insurance

+ 401(k) with company match

+ Paid vacation and holidays

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.



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