Client Service Coordinator

3 weeks ago


Philadelphia, United States Banfield Pet Hospital Full time

The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Live and exemplify the Five Principles of Mars, Inc. within self and team.

Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.

Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients.

Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.

Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.

Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.

Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.

Conduct administrative functions as necessary and other job duties as assigned.



  • Philadelphia, United States Banfield Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner,...

  • Program Coordinator

    3 days ago


    Philadelphia, United States Veterans Multi-Service Center Full time

    The Program Coordinator is responsible for providing oversight across the casework continuum by providing client casework direction and guidance to staff, monitoring and regulatory approval over case files, and processing of multiple operational systems. This position provides administrative support during program execution by participating in modification...


  • Philadelphia, United States Heart + Paw Full time

    **Care Coordinator (Client Service) - Full-Time** **Northern Liberties** **Customer Service Experience Required!** Do you enjoy talking with people, making others happy, and staying busy? Do you love being around pets and value the important role they play in making our lives better? We do too. In fact, our business philosophy is built around reimagining...


  • Philadelphia, United States Attentive Care Service Agency Full time

    **Job **Summary** As a Home Care Coordinator, you will play a crucial role in ensuring the smooth delivery of home care services to our clients. You will be responsible for coordinating and scheduling caregiver assignments, managing client care plans, and providing exceptional customer service to clients and their families. Your attention to detail, strong...


  • Philadelphia, United States Elite Placement Group Full time

    We are working with a company located in Philadelphia, PA, that specializes in providing Wealth services to clients. Their mission is to provide high-quality customer service to our clients while maintaining a professional atmosphere. They believe in fostering a work environment that encourages diversity, transparency, and open communication.Role...


  • Philadelphia, United States Select Recruiting Group Full time

    Institutional Client Service Associate Asset Management Firm Our client is a global investment management firm. We are looking for someone in the Philadelphia area to join the Institutional Client Services Team. This is a full-time, permanent position that will be a hybrid of working from home as well as in-person in the Philadelphia office. **NOT OPEN TO...


  • Philadelphia, United States Select Recruiting Group, LLC Full time

    Institutional Client Service Associate – Asset Management FirmOur client is a global investment management firm. We are looking for someone in the Philadelphia area to join the Institutional Client Services Team. This is a full-time, permanent position that will be a hybrid of working from home as well as in-person in the Philadelphia office.**NOT OPEN TO...


  • Philadelphia, United States Select Recruiting Group, LLC Full time

    Institutional Client Service Associate – Asset Management FirmOur client is a global investment management firm. We are looking for someone in the Philadelphia area to join the Institutional Client Services Team. This is a full-time, permanent position that will be a hybrid of working from home as well as in-person in the Philadelphia office.**NOT OPEN TO...


  • Philadelphia, United States Select Recruiting Group, LLC Full time

    Institutional Client Service Associate – Asset Management FirmOur client is a global investment management firm. We are looking for someone in the Philadelphia area to join the Institutional Client Services Team. This is a full-time, permanent position that will be a hybrid of working from home as well as in-person in the Philadelphia office.**NOT OPEN TO...


  • Philadelphia, United States Arthur J. Gallagher & Company Full time

    Gallagher Re is one of the world's leading reinsurance advisory and broking firms. We bring together sophisticated analytics capabilities, risk transfer and transactional expertise to provide advice and counsel to our clients. We help our clients int Client Service, Advocate, Controller, Service, Client, Retail, Management


  • Philadelphia, United States Art City Vets Full time

    Job DescriptionJob DescriptionClient Service RepresentativeJob TypeFull-time/ HourlyComprehensive benefits package, 401k, Uniform Allowance, Discounted Pet Care & More!Qualifications• High school or equivalent (Required)• Client service experience: 1 year (Required)• Veterinary reception experience: (Preferred)• Administrative experience: 1 year...


  • Philadelphia, United States VCA Animal Hospitals Full time

    Seeking a Part Time Client Service Representative! VCA Cat Hospital of Philadelphia is seeking an Experienced Client Service Representative to join our team full time! We are located in Philadelphia, PA and our team has a shared devotion to provide progressive medicine with compassion as a driving force. We are eager to welcome a like-minded...


  • Philadelphia, United States Global Recruiters Network Inc Full time

    Our client, one of America's fastest growing private companies, is seeking a Client Services/Operations Specialist in Philadelphia for their RIA firm. Job Responsibilities Onboarding Paperwork and service-related responsibilities Input and maintain CRM system Execute advisors requests including money movement, trades, etc. Assist with business operations...


  • Philadelphia, United States Global Recruiters of Mid-Cities (GRN) Full time

    Our client, one of America's fastest growing private companies, is seeking a Client Services/Operations Specialist in Philadelphia for their RIA firm.Job ResponsibilitiesOnboarding Paperwork and service-related responsibilitiesInput and maintain CRM systemExecute advisor’s requests including money movement, trades, etc.Assist with business operations...


  • Philadelphia, United States Global Recruiters of Mid-Cities (GRN) Full time

    Our client, one of America's fastest growing private companies, is seeking a Client Services/Operations Specialist in Philadelphia for their RIA firm.Job ResponsibilitiesOnboarding Paperwork and service-related responsibilitiesInput and maintain CRM systemExecute advisor’s requests including money movement, trades, etc.Assist with business operations...


  • Philadelphia, United States Think Traffic Full time

    You thrive on watching teams succeed—and work hard internally, every day, to make sure that they do. Working directly with each Account Group leader—and cross-collaborating with our department leaders including operations—you assume the leadership position in assuring that work groups are successfully meeting all business objectives (of clients and,...


  • Philadelphia, United States Think Traffic Full time

    You thrive on watching teams succeed—and work hard internally, every day, to make sure that they do. Working directly with each Account Group leader—and cross-collaborating with our department leaders including operations—you assume the leadership position in assuring that work groups are successfully meeting all business objectives (of clients and,...


  • Philadelphia, United States Global Recruiters of Richmond (GRN) Full time

    The Account Service Coordinator is responsible for providing prompt, accurate, first in class service to clients, providers, and partner companies. In this role you will assist our benefits consulting team in providing stellar service/administrative support to our book of business. Responsibilities and Principal Duties: Provide outstanding customer...


  • Philadelphia, United States Global Recruiters of Richmond (GRN) Full time

    The Account Service Coordinator is responsible for providing prompt, accurate, first in class service to clients, providers, and partner companies. In this role you will assist our benefits consulting team in providing stellar service/administrative support to our book of business. Responsibilities and Principal Duties: Provide outstanding customer service...


  • Philadelphia, United States Global Recruiters of Richmond (GRN) Full time

    The Account Service Coordinator is responsible for providing prompt, accurate, first in class service to clients, providers, and partner companies. In this role you will assist our benefits consulting team in providing stellar service/administrative support to our book of business. Responsibilities and Principal Duties: Provide outstanding customer service...