Assistant Veterans Service Officer

4 weeks ago

Winona, United States Winona County, MN Full time
Winona County is accepting applications for this position until 4:00 p.m. January 2, 2025.

This position starts at $25.97/hour (DOQ) with advancement up to $34.00/hour.

Characteristics of Class:
Subject to the direction and control of the Veteran Service Officer, an employee in this class assists veterans or their families, administrators, executors, guardians or next of kin ("clients") by determining eligibility, developing claims files, and presenting claims for benefits administered by the US and MN DVAs and like-agencies. This position acts as an advocate for clients in their dealings with the VA and agencies that affect their claims, and provides lifelong case management of the client's benefits pertaining to housing, healthcare, and financial stability. The Assistant Veterans Service Officer will also be trained in other VA benefits typically administered by the Veterans Service Officer. Performs related work as required.

Examples of Duties:
Any one position may not include all the duties listed, nor do the examples include all duties which may be found in positions of this class.
  • Directs the administrative functions of a department. May train new clerical employees and organize, assign and review work of clerical employees.
  • Types minutes, agendas, certifications, letters, memorandums, notices and other materials from rough draft, clear copy, verbal instructions or voice recordings and proofreads material for completeness and accuracy.
  • Types moderately complex materials that require independent judgment and the ability to rearrange, expand, segregate or tabulate; and is responsible for spelling, grammar and punctuation. Composes routine correspondence.
  • Prepares draft and final correspondence, memoranda, reports, minutes of meetings and other related material of a moderately complex nature.
  • Furnishes complex and involved information to the public over the counter or by phone, collecting money, making certified copies and coordinates, oversees, and reconciles financial reports, codes, deposits, spreadsheets and reports.
  • Deals with special classifications/programs.
  • Schedules appointments and maintains an appointment calendar.
  • Acts as a receptionist for the department, works with the public and employees in many situations and interprets a variety of policies and procedures where knowledge of other units within a department is required. Provides information and interpretations of policy and procedure that require considerable knowledge of department.
  • May prepare vouchers for the department.
  • Records and maintains complex or involved files, records, schedules and statistics and prepares reports from such information.
  • Operates office equipment including copy machines, calculator, transcribing equipment, typewriters, CRT's and personal computers.
  • Attends workshops, seminars, and conferences and confer with professionals in order to keep up to date on the latest changes in Federal and State laws and regulations. Obtain and maintain certification by the MN Department of Veterans Affairs (MDVA).
  • Any other duties as assigned.

Required Knowledge, Skills, and Abilities:
Any combination of training and experience providing the following knowledge, skills, and abilities.

For Pre-Employment:
  • Knowledge of modern public or business procedures and practices.
  • Knowledge of records management and forms control.
  • Knowledge of English spelling, punctuation and grammar.
  • Ability to receive and accurately document information, specifically medical information.
  • Knowledge of personal computer software applications such as Microsoft Word and Excel.
  • Ability to type 60 WPM accurately from clear copy, rough draft or voice recordings.
  • Ability to communicate effectively verbally and in writing.
  • Ability to work without supervision.
  • Ability to problem solve is essential; determine the best course of action, use individual judgment, inquire into, troubleshoot and expedite necessary claims, problem solve complex issues, not be arbitrary, appropriately utilize all pertinent laws and regulations, and review work and decisions for correctness and accuracy.
  • Ability to coordinate efforts with different agencies.
  • Ability to develop and maintain effective work relationships with clients, public, co-workers, and agency administration.
  • Ability to maintain and file confidential information.
  • Ability to make moderately complex arithmetic computations rapidly and accurately.
  • Ability to understand and follow complex oral and written instructions.
  • A combination of education and experience equivalent to high school graduation, plus one year of post secondary education and three years of related experience; OR Four years of related experience.
  • Resident of Minnesota.
  • Citizen of the United States.
  • Must possess and maintain a valid driver's license.
  • Veteran as defined in Minnesota Statutes, Section 197.447.

Individual must also agree to receive, within 6 months of hire, training and education for the duties of the position, including development of an effective working knowledge of relevant laws, rules, and regulations pertaining to the United States Department of Veterans Affairs, as applicable to veteran's cases before the department and the administration of those cases.

For full job classification including ADA requirements, click here.

For a copy of the benefit statement for this position, click here.

  • Assistant Veterans Service Officer

    5 days ago

    Winona, United States Winona County Full time

    Winona County is accepting applications for this position until 4:00 p.m. January 2, 2025. This position starts at $25.97/hour (DOQ) with advancement up to $34.00/hour. Characteristics of Class: Subject to the direction and control of the Veteran Service Officer, an employee in this class assists veterans or their families, administrators, executors,...

  • Assistant Veterans Service Officer Position

    2 weeks ago

    Winona, Minnesota, United States Winona County, MN Full time

    Job Summary:We are seeking a highly skilled and dedicated Assistant Veterans Service Officer to join our team at Winona County, MN. As an Assistant Veterans Service Officer, you will play a critical role in assisting veterans or their families with determining eligibility, developing claims files, and presenting claims for benefits administered by the US and...

  • Office Administration Assistant

    3 weeks ago

    Winona, Mississippi, United States H&R Block Full time

    About the Job: Our Office Administration Assistant plays a vital role in maintaining the smooth operation of our office. This individual will be responsible for answering phone calls, scheduling appointments, and performing various administrative tasks.Responsibilities:Answering phone calls and responding to client inquiriesMaintaining a clean and organized...

  • Correctional Services Officer

    3 weeks ago

    Winona, Minnesota, United States Winona County, MN Full time

    Job DescriptionWe are seeking a Correctional Services Officer to join our team at Winona County, MN. As a Correctional Services Officer, you will be responsible for providing safe and secure transportation services to inmates.Estimated Salary: $25.50 per hour (based on experience)Your duties will include:Transferring prisoners between locationsProviding...

  • Security Officer

    2 weeks ago

    Winona, United States American Security & Investigations Full time

    Security Officer at American Security & Investigations  Shift: Saturday-Sunday: 8pm-8am (Part-time, 24 hours per week)           Tuesday-Thursday: 12am-8am (Part-time, 24 hours per week) Hourly Rate: $18.00 Location: Winona, MN (School) Requirements:   You must be 18 years old For safety reasons, you must be able to speak English A...

  • Food Service Assistant

    3 weeks ago

    Winona, Minnesota, United States Winona Health Full time

    At Winona Health, we are seeking a Food Service Assistant to join our team. This role is responsible for providing exceptional customer service and assisting in the preparation and distribution of nutritional meals.Key Responsibilities:Provides excellent customer service to patients, residents, customers, and fellow caregivers.Assists with meal preparation...

  • Loan Officer

    4 days ago

    Winona, United States Affinity Plus Federal Credit Union Full time

    Description Position Overview: A Member Consultant interacts with members through a variety of communication channels including: Face to face, Drive Thru, Phones, Mobile Apps, Chat, Text, SMS, and/or Video Banking. In listening to our member's needs and goals, a Member Consultant recommends different types of consumer lending and account products....

  • Tax Professional Assistant

    2 weeks ago

    Winona, Mississippi, United States H&R Block Full time

    H&R Block is seeking an exceptional Tax Professional Assistant to join their team. As a key member of the office, you will play a vital role in providing outstanding client service and ensuring seamless operations.About H&R BlockAt H&R Block, we are dedicated to helping individuals and businesses navigate complex tax laws and achieve their financial goals....

  • Clinic Assistant

    4 weeks ago

    Winona, United States Winona Health Full time

    1.0 FTE, 80 hours per pay period.Hours scheduled Monday through Friday between 7 am and 5 pm. No weekends or holidays.Position Overview:The Clinic Assistant is responsible for the care of the clinic patients under the direction of the RN or the provider. The Clinic Assistant is responsible for departmental clerical and inventory management duties. This role...

  • Director of Access Services

    2 days ago

    Winona, United States Saint Mary's University Full time

    Overview and Responsibilities: Saint Marys University of Minnesota is seeking to hire a Director of Access Services on the Winona Campus. The Director of Access Services is responsible for ensuring reasonable and effective academic accommodations that address an individuals unique learning needs are provided to all students University wide. The Director will...

  • Franchise - Tax Preparer Assistant

    4 days ago

    Winona, United States H&R Block Full time

    533387BR Title: 957024 - Franchise – Tax Preparer Assistant Our Company : At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like...

  • Library Services Evening Associate

    2 days ago

    Winona, United States Saint Mary's University Full time

    Overview and Responsibilities: The Library Services Evening Associate assists the Library Access Services Manager to support Saint Marys student, faculty, and staff academics by managing library access services, including circulation, reserves, and interlibrary loan (ILL). The Library Services Evening Associate also assists in the oversight of a team of...

  • Client Services Coordinator

    2 weeks ago

    Winona, Mississippi, United States H&R Block Full time

    We are looking for a highly organized and detail-oriented Client Services Coordinator to support our office operations. In this role, you will be responsible for scheduling appointments, managing client communication, and maintaining a clean and organized workspace.Job ResponsibilitiesAnswer phones and greet clients in a friendly and personalized...

  • Clinic Assistant

    3 weeks ago

    Winona, United States Winona Health Full time

    1.0 FTE, 80 hours per pay period. Hours scheduled Monday through Friday between 7 am and 5 pm. No weekends or holidays. Position Overview: The Clinic Assistant is responsible for the care of the clinic patients under the direction of the RN or the provider. The Clinic Assistant is responsible for departmental clerical and inventory management duties. This...

  • Customer Service Representative

    5 months ago

    Winona, United States RTP Company Full time

    Description This position is responsible for providing exceptional service to RTP Company's customers as the first point of contact. Responsibilities include answering questions, addressing inquiries, accurately processing orders, communicating with internal and external customers, and providing solutions. A comprehensive training period covers order...

  • Licensed Dental Assistant

    4 days ago

    Winona, United States Childrens Dental Of Winona LLC Full time

    Job DescriptionJob DescriptionAssist pediatric dentist chair side, instruct patients and care givers in oral hygiene, record medical and dental histories and dental treatment in patient records, expose dental diagnostic x-rays and other duties and tasks as assigned/needed in a dental office setting. Minnesota license required.

  • Clinic Assistant

    2 weeks ago

    Winona, United States Winona Health Full time

    1.0 FTE, 80 hours per pay period. Hours scheduled Monday through Friday between 7 am and 5 pm. No weekends or holidays. Position Overview: The Clinic Assistant is responsible for the care of the clinic patients under the direction of the RN or the provider. The Clinic Assistant is responsible for departmental clerical and inventory management duties. This...

  • Nursing Assistant

    2 months ago

    Winona, United States Winona Health Full time

    * Starting at $18.00 Winona Senior Services Watkins Manor Part-time 0.5 FTE (40 hours per pay period) Weekends/Holiday: Every Other Position Overview: This position exists for the purpose of providing direct resident care with a strong emphasis on geriatrics. Central to this care is the health restoration and maintenance of our resident population....

  • Certified Nursing Assistant

    1 month ago

    Winona, United States Winona Health Full time

    * Starting at $18 Winona Senior Services Adith Miller Manor and Roger Metz Manor 1.0 FTE (80 hours a pay period) 2nd Shift 6 am- 2 pm Weekends/Holidays: Every Other Position Overview: This position exists for the purpose of providing direct resident care with a strong emphasis on geriatrics. Central to this care is the health restoration and...

  • Certified Nursing Assistant

    3 weeks ago

    Winona, United States Winona Health Full time

    * Starting at $18 Winona Senior Services Adith Miller Manor and Roger Metz Manor 1.0 FTE (80 hours a pay period) 1st Shift 6 am- 2 pm Weekends/Holidays: Every Other Position Overview: This position exists for the purpose of providing direct resident care with a strong emphasis on geriatrics. Central to this care is the health restoration and...