eBike Inside Technical Specialist
4 weeks ago
Job Description
Bosch eBike Systems, the current market leader for pedal-assist electric bike (eBike) drive train components in Europe, is growing quickly in North America as more bicycle dealers sell eBikes "epowered by Bosch." More Information at www.bosch-ebike.com
The eBike Inside Technical Specialist Position is responsible for answering incoming calls and providing excellent customer service to Bosch eBike Dealers in the US.
* Provide Technical, Service Minded Hotline support to bike dealers in a confident, friendly manner.
* Respond to end consumer calls for technical, general product support, and spare parts, etc. topics.
* Troubleshoot, and resolve technical or software related issues of eBikes using active listening and a positive attitude.
* Excellent verbal and written communication skills.
* Make decisions on warranty per company guidelines.
* Document calls/cases in a CRM (Customer Relationship Management) tool.
Qualifications
* Minimum HS Diploma, Associates degree preferred.
* Bicycle shop/industry experience preferred, enthusiasm for bicycles required.
* 2+ years' experience working in a customer service environment providing phone support or in-person customer support.
* Quick understanding/ learning capabilities, good in working with modern IT / PC and CRM tools.
* Bilingual (English + French) is a plus
Remote Work Requirements:
* An established private work area that ensures information privacy
* A stable high-speed internet connection for remote work
-
eBike Inside Technical Specialist
4 weeks ago
Fort Lauderdale, United States Robert Bosch Tool Corporation Full timeBosch e. Bike Systems, the current market leader for pedal-assist electric bike (e. Bike) drive train components in Europe, is growing quickly in North America as more bicycle dealers sell e. Bikes "epowered by Bosch." More Information at The e. Bike Technical, Specialist, Customer Service, Manufacturing, Technology, Support
-
Technical Specialist
6 days ago
Fort Lauderdale, United States National Express Wash Full timeJob DescriptionJob DescriptionEl Car Wash is looking for a Technical SpecialistHigh-End state of the art car wash and growing!First, a little about us:El Car Wash, one of Florida’s fastest-growing companies, is seeking candidates to join our team. We offer a flexible career with above industry-average income and potential for long-term growth and...
-
Flooring Inside Sales
2 weeks ago
Fort Lauderdale, Florida, United States gpac Full timeWe are seeking a motivated and outgoing Inside Sales Rep to join our growing team. This is an amazing opportunity for candidates looking to advance their careers in building materials and distribution and be a part of a successful, growing company.As the Inside Sales Rep, you will be responsible for building and maintaining strong relationships with...
-
Inside Sales Representative
7 days ago
Fort Lauderdale, United States Dockmate US Full timeProduct Specialist- Inside SalesDockmate’ s mission is to revolutionize the marine industry by massively improving the boating experience for boat owners and captains. A person that will easily excel in this position if they share the Core Values of our company: DedicationCompetitivenessPositive AttitudeHumilityIntegrity In the role of Product...
-
Inside Sales Representative
1 week ago
Fort Lauderdale, United States Dockmate US Full timeProduct Specialist- Inside SalesDockmate’ s mission is to revolutionize the marine industry by massively improving the boating experience for boat owners and captains. A person that will easily excel in this position if they share the Core Values of our company: DedicationCompetitivenessPositive AttitudeHumilityIntegrity In the role of Product...
-
Bilingual Call Center Specialist
6 days ago
Fort Lauderdale, United States Home Specialist MV LLC Full time**Company**:Established Home Improvement Company focused on energy-efficient Impact Windows and Doors**.** **Position**: Home Improvement Inside Bilingual English Spanish Sales Representative **Required Skills**: - Strong Effective sales skills **Experience**: - 3-5 years of sales experience - A proven track record in home improvement sales a...
-
Flooring Inside Sales
2 weeks ago
Fort Lauderdale, Florida, United States gpac Full timeWe are seeking a motivated and outgoing Flooring Expert to join our growing sales team. This is an amazing opportunity for candidates looking to advance their careers in building materials and distribution and be a part of a successful, growing company.As the Inside Sales Rep, you will be responsible for building and maintaining strong relationships with...
-
Insider Threat Engineering Specialist
3 days ago
Fort Belvoir, United States Amentum Full time**This position is contingent upon contract award**Insider Threat Engineering Specialists implement NGA’s Scaled Agile Framework for the Enterprise (SAFe) to develop, integrate, operate, and sustain specialized Insider Threat Office Information Technology (IT) in accordance to Executive Order (E.O.) 13587, the White House Memorandum on National Insider...
-
Field Service Technical Support Specialist
3 days ago
Fort Lauderdale, United States Vaco Full timeVaco is hiring for a Field Service Technical Support Specialist located in Oakland Park, FL. S PURPOSE The field service technical support specialist provides customer satisfaction technical support and administrative support to the Field Service Department to ensure department needs are consistently and efficiently met. DELIVERABLES & RESPONSIBILITIES ...
-
Fort Lauderdale, United States Forian Inc. Full time**Software Training and Technical Support Specialist** **CORE RESPONSIBILITIES:** * Training clients on system functionality * Monitoring and responding to requests received through the online ticketing system and the phone system * Monitoring tickets assigned to the queue and processing based on priority * Following up with clients assigned tickets daily *...
-
Fort Lauderdale, United States Forian Inc. Full time**Software Training and Technical Support Specialist** **CORE RESPONSIBILITIES:** * Training clients on system functionality * Monitoring and responding to requests received through the online ticketing system and the phone system * Monitoring tickets assigned to the queue and processing based on priority * Following up with clients assigned tickets daily *...
-
Technical Support Specialist
2 weeks ago
Fort Lauderdale, United States IntraEdge Full timeThis is a long-term (3 year, 40 hour/week contract) with the opportunity to convert full time and/or be promoted. They are looking for a self-starter and problem solver with initiative. Flexible Hours are okay for commute purposes. Details Imaging Service now or similar tool Mac, windows Knowledge of technical infrastructure and end user computing...
-
Technical Sales Representative
1 month ago
Fort Lauderdale, United States Piusi Full timeJob DescriptionJob DescriptionWe are a fluid handling equipment manufacturer seeking an Technical Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue.Responsibilities:Present and sell company products and services to new and existing customersGuide customers through internal and competitor...
-
Customer Technical Support
2 months ago
Fort Lauderdale, United States ZYBRA Full timeCompany DescriptionZybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing and operating custom branded, app-based bicycle rental amenity systems for hotels and resorts. Our comprehensive solutions offer a contact-less, forward-thinking, and green amenity for properties, giving...
-
Customer Technical Support
2 weeks ago
Fort Lauderdale, United States ZYBRA Full timeCompany DescriptionZybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing and operating custom branded, app-based bicycle rental amenity systems for hotels and resorts. Our comprehensive solutions offer a contact-less, forward-thinking, and green amenity for properties, giving...
-
Customer Technical Support
2 months ago
Fort Lauderdale, United States ZYBRA Full timeCompany DescriptionZybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing and operating custom branded, app-based bicycle rental amenity systems for hotels and resorts. Our comprehensive solutions offer a contact-less, forward-thinking, and green amenity for properties, giving...
-
Customer Technical Support
2 months ago
Fort Lauderdale, United States ZYBRA Full timeCompany DescriptionZybra is a leading provider of state-of-the-art automated bike rental systems based in Fort Lauderdale, FL. We specialize in designing and operating custom branded, app-based bicycle rental amenity systems for hotels and resorts. Our comprehensive solutions offer a contact-less, forward-thinking, and green amenity for properties, giving...
-
Customer Specialist CR1
3 days ago
Fort Lauderdale, United States One Ten Inc Full timeJob Number: 1750 External Description: Required Skills/Certifications: GED or High School Diploma required. Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety. Proven experience in building customer relationships and maintaining professional customer service even in challenging...
-
Technical Support Position
3 weeks ago
Fort Lauderdale, United States Omnisense Systems USA Inc Full timeJob Description Job Description Technical Support Specialist for Marine Thermal and Night Vision Systems Do you: · Thrive in a dynamic, small-team environment where everyone shares their expertise? · Possess a natural knack for troubleshooting and helping others navigate technical challenges? · Get a thrill from cutting-edge technology that lets you see...
-
Purchasing Specialist
2 weeks ago
Fort Lauderdale, United States GA Telesis Full timeGA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. Built on the premise of “Customer Success” being the goal, GA Telesis serves over 3,000 customers including airlines, OEMs, MROs, and suppliers worldwide with 31 leasing, sales, distribution, and MRO operations in 19 countries. At GA Telesis, the...