Workplace Experience Director

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Job Description

We are looking for a Workplace Experience Director to strengthen our Work Dynamics team.

About JLL

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. We create and deliver value to our customers, owners and employees in a complex world that is constantly changing. With almost 93,000 employees and 300 offices in over 80 countries, we meet local, regional and global property needs.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on high profile projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

Defining the purpose of a future office has become a top priority for corporates due to the hybrid way of working. The Workplace Experience Director will leverage data (both quantitative and qualitative) to build a program that takes the employee workplace experience to the next level, partnering with cross functional teams to implement the strongest and most meaningful solutions. This individual will be responsible for creating a workplace experience program that leverages technology, workplace design, hospitality, amenities, and experience services to help drive employee engagement and retention for our client - ensuring people feel productive, healthy, and happy in a frictionless workplace.

We are looking for a visionary, highly collaborative leader who is comfortable navigating through ambiguity to create a structured, programmatic approach to workplace experience initiatives. The ideal candidate will be forward-thinking and client-focused, have comfort working with emerging technology and solutions, fresh industry perspective, and have the ability to collaborate across multiple operational and client stakeholders in a faced-paced environment.

What this job involves

The Workplace Experience Director will work in close partnership with our client to transform workplaces into sustainable, healthy and employee-improved work environments. This is part of a holistic business view and transformation, where we accompany our clients on their journey through change. We transfer corporate strategy into the space, develop our clients' values, culture and ways of working further and navigate people through digitalization in a hybrid working world.

The Workplace Experience Director will develop a fundamental understanding of the different lines of business and their respective needs, dive into their strategic goals, understand the initial situation and translate it into space needs and experiences, while collaborating closely with transaction advisors, project managers, facility managers and other portfolio advisors.

Our client's identity and strategy are given an architectural space, a tangible spirit and a face that represents their employees.

Missions:

* Establish and expand relationships, including consulting with clients and business partners on all workplace-relevant services.
* Translate customer strategy into a spatial experience
* Analyze customer processes and their spatial implementation.
* Develop of future-proof concepts, including implementation and change management
* Integrate thought leadership and hospitality insights around workplace design and transformation, hybrid working, future workplace and technology-driven experience
* Reimagine the employee experience, by developing, identifying and integrating new tech and tools that enhance access, performance, productivity, retention and well-being
* Partner across service lines to provide programmatic 'concierge' support that reflects a culture of community, inclusion, diversity, technology and innovation.

Sound like you? To apply you need to be / have:

* Bachelor's degree (BA/BS) from four-year college or university, MBA preferred
* 5-10 years of experience as Senior Manager
* Experience in a workplace strategy, hospitality and experience services, space planning, change management consulting, or relevant area, with the inner drive to develop Workplace Experience into new spheres
* Strong knowledge of workplace concepts, change management process and their impact on the performance of employees, teams and organizations
* Experience developing conceptual plans, scenario planning and business recommendations
* Strong work ethic and a talent for creative problem solving.
* A team-oriented mindset and collaborative work style

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today at jll.com/careers.

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Location:

On-site -McLean, VA, Richmond, VA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

* 401(k) plan with matching company contributions


* Comprehensive Medical, Dental & Vision Care


* Paid parental leave at 100% of salary


* Paid Time Off and Company Holidays


* Flexible and Remote Work Arrangements may be available



JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.