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PT Remote Intake Specialist with prior law firm intake experience

2 months ago

New York, United States HACH & ROSE, LLP Full time
Job description
Intake Specialist
One of New York’s top personal injury firms seeks an experienced Spanish speaking Intake Specialist with immediate availability. The Intake Specialist is the face and voice of the firm and is responsible for making clients feel comfortable. It is important for Intake Specialists to have strong communication and organization skills to succeed in this position. If you have exceptional people skills and are passionate about helping others, you may be the perfect fit.

Responsibilities will include but not limited to:
· Communicating with clients
· Screen incoming calls
· Preparing no-fault applications
· Drafting medical records requests
· Filing retainer statements
· Obtain signatures and other essential qualifiers from clients

The right candidate must possess the following qualifications:
· Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files
· Bilingual only, Spanish.
· Strong listening, written and verbal communication skills; accuracy in work and communication
· Ability to console and advise distressed callers
· Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work   cooperatively with a variety of staff.
· Superior organizational and time management skills
· Ability to multi-task in a fast paced, high volume and dynamic environment
· Strong work ethic and professional disposition
· Strong attention to detail and highly motivated
· Achieve high level of productivity
· Ability to learn the firm’s case management database and to utilize it consistently and efficiently. Preferred knowledge of Trial Works, Smart Advocate, Outlook, Work and Excel

Salary & Benefits:
· Part--time position with set schedule, Monday through Friday shifts 
· Competitive salary + year-end bonus
·Job Type: Part-time
Salary: $18-$25 per hour depending on experience

Experience:
  • Law Office: 1 year (Required)
  • Personal Injury: 1 year (Required)
Language:
  • Spanish fluently (Required)
Work Location: Remote

Please send all inquires and resumes to potis@hachroselaw.com and humanresources@hachroselaw.com  

This is a remote position.

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