Assistant Operations Manager
1 month ago
The responsibilities include assisting in overseeing the Front Office and Housekeeping departments.
Specific duties in this role will include but are not limited to:
* Agility to adjust to various departments throughout the hotel as needed to support the operation
* A commitment to guest communication from pre-arrival to post-stay survey
* Ensuring that Housekeeping and Front Office division's colleague's behaviors align with Hyatt's core values
* Working closely with all other stakeholders, including fellow leaders in the Housekeeping and Front Office Operations, in a collaborative manner, focusing on the overall success of the hotel
* Supervising colleagues within Housekeeping and Front Office divisions
Pay rate for this position ranges from $60,000 to $62,500 annually
* A true desire to satisfy the needs of others in a fast-paced environment
* Ability and willingness to help with coverage in other hotel areas
* Refined verbal and written communication skills
* 2-3 years of progressive hotel Housekeeping and/or Front Office experience
* Service-oriented style with professional presentation skills
* Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line
* Must be proficient in Microsoft Word and Excel
* Must have excellent organizational, interpersonal, and administrative skills
* Must have flexible work availability, including mornings, evenings, weekends, and holidays.
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