Eye Care Scheduling Coordinator

4 weeks ago

New York City, United States Warby Parker Full time

Warby Parker is searching for a reliable Clinical Scheduling Coordinator to join our Eye Care field team We are committed to enhancing accessibility to eye care within our stores, and you will play a vital role in achieving this mission. Working closely with the Optometrist Leadership team, you will be instrumental in scheduling our Optometrists to maximize doctor coverage and appointment availability across multi-store markets. Sound right up your alley? Keep reading

What you'll do:

* Develop schedules for Optometrists across stores and multi-store markets, prioritizing maximum doctor coverage at our top volume locations and making sure appointments are available at our peak times
* Maintain regular communication with our team of Optometrists to secure coverage for locations that would benefit from additional exam days
* Coordinate with Optometrists and OD Leaders to meet doctor coverage needs, providing support and advice on time-off and coverage opportunities
* Audit online exam appointments to ensure alignment with published schedules
* Provide support to OD Leadership with additional exam reporting and administrative tasks
* Serve as a subject matter expert for all tools and systems utilized in the role and assist in supporting OD Leaders, store teams, and Retail Field Leaders on OD scheduling and appointment booking process questions

Who you are:

* A service-minded individual with a strong commitment to enhancing accessibility to eye care
* Someone with excellent communication skills, both verbal and written
* Detail-oriented and highly reliable
* Someone with exceptional time management, organizational, and multitasking abilities
* A team player who thrives in a collaborative environment
* Adaptable and proactive with excellent interpersonal skills
* A resourceful problem-solver with a keen eye for accuracy
* Business savvy and goal-oriented with an entrepreneurial mindset and a passion for achieving results
* A quick learner who can effectively utilize new platforms, systems, and applications
* Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Extra credit:

* 1+ years of experience working in optometry or working with ODs
* Familiarity with scheduling tools like Dayforce or similar platforms
* Previous experience working with electronic health records and technology systems
* Strong understanding of Google apps (including Sheets, Gmail, and Groups)

Some benefits of working at Warby Parker for full-time employees:

* Health, vision, and dental insurance
* Life and AD&D Insurance
* Flexible vacation policy
* Paid Holidays
* Retirement savings plan with a company match
* Parental leave (non-birthing parents included)
* Short-term disability
* Employee Assistance Program (EAP)
* Bereavement Support
* Education Reimbursement
* Free eyewear
* And more (just ask)

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