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Sr. Technical Program Manager

4 months ago


Elmhurst, United States Boyd Group Services Inc Full time

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS

Our Team Members Drive Us Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best

We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.

Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description:

Job Description - Sr Program Manager

Company: The Boyd Group

Location: Elmhurst, IL

The Boyd Group is seeking a highly experienced and strategic Senior Program Manager to lead and oversee complex IT programs involving Infrastructure, applications, and security in Elmhurst, IL. As a Senior Program

Manager, you will be responsible for managing and coordinating multiple related projects, ensuring alignment with organizational goals and objectives. You will collaborate with cross-functional teams, stakeholders, and executive leadership to deliver integrated and impactful IT solutions, with a focus on managing programs with budgets ranging from $500,000 to $30 million.

Responsibilities:

Program Leadership:

● Provide strategic leadership for the planning, execution, and successful delivery of complex IT programs encompassing Infrastructure, Applications, and Security.

● Align program objectives with the overall business strategy and organizational goals.

Stakeholder Management:

● Engage with and manage relationships with key stakeholders, including executive leadership, to ensure

program alignment with business priorities.

● Communicate program status, risks, and resolutions to stakeholders in a clear and effective manner.

Resource Management:

● Lead and allocate resources effectively across multiple projects to optimize program outcomes,

considering the diverse requirements of Infrastructure, Applications, and Security initiatives.

● Collaborate with department heads to ensure the availability of necessary resources.

Risk Management and Mitigation:

● Identify potential risks at the program level and develop comprehensive mitigation plans, taking into

account the unique challenges of Infrastructure, Applications, and Security projects.

● Proactively address issues and obstacles to minimize disruptions across the program.

Quality Assurance:

● Implement and oversee quality assurance processes to ensure program deliverables meet or exceed established standards across Infrastructure, Applications, and Security domains.

● Conduct thorough testing and validation of program outcomes.

Budget Oversight:

● Manage program budgets ranging from $500,000 to $30 million, tracking expenses, and ensuring adherence to financial constraints.

● Provide accurate and timely financial reports to executive leadership.

Change Management:

● Lead change management initiatives at the program level, ensuring the organization is prepared for and adopts changes resulting from Infrastructure, applications, and security implementations.

● Foster a culture of adaptability and continuous improvement.

Documentation and Reporting:

● Create and maintain comprehensive program documentation, including program charters, requirements, and documentation of key decisions.

● Provide regular, insightful reports to executive leadership on program status and key performance indicators.

Tools Requirements:

● Proficiency in program and project management software such as Microsoft Project, Jira, or similar tools.

● Experience with collaboration and communication tools like Slack, Microsoft Teams, or others.

● Familiarity with version control systems (e.g., Git) and issue tracking systems.

● Knowledge of enterprise resource planning (ERP) tools for financial tracking and reporting.

● Competency in productivity tools like Microsoft Office Suite or Google Workspace.

Experience Requirements:

● Minimum of 12 years of experience in senior program management roles, with a focus on Infrastructure, Applications, and Security programs.

● Proven track record of successfully managing and delivering large, complex IT programs with budgets ranging from $500,000 to $30 million.

● Experience in strategic program planning and alignment with organizational goals.

● Demonstrated leadership in managing cross-functional project teams within a program.

● Strong experience in budget management and financial reporting for programs.

● Expertise in risk management and proactive issue resolution at the program level.

● Track record of successful stakeholder management, including executive leadership.

● Familiarity with various project and program management methodologies, including Agile and Waterfall.

Qualifications:

● Bachelor's degree in IT Management, Project Management, Business Administration, or a related field.

● Program Management Professional (PgMP) or Project Management Professional (PMP) certification is highly desirable.

● Excellent communication and interpersonal skills.

● Strategic thinking and problem-solving abilities.

● Demonstrated ability to manage multiple projects within a program simultaneously.

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including:

* Competitive Pay Plans
* Medical, Prescription Drug, Dental & Vision Insurance
* 401(k) Retirement Plan with company match
* Employer Paid Short-Term Disability & Life Insurance
* Paid Vacation & Holidays
* Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.