Medical Customer Service
2 weeks ago
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.
**Job Description**
**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**
**About the role:**
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
**How you will contribute:**
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
**What you bring to Takeda:**
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
**What Takeda can offer you:**
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
**More about us:**
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
**BioLife Compensation and Benefits Summary**
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
**For Location:**
USA - IA - Cedar Rapids - Edgewood Rd
**U.S. Starting Hourly Wage:**
$16.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
**EEO Statement**
_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._
**Locations**
USA - IA - Cedar Rapids - Edgewood Rd
**Worker Type**
Employee
**Worker Sub-Type**
Regular
**Time Type**
Part time
-
Medical Customer Service
2 weeks ago
Cedar Rapids, United States BioLife Plasma Services Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my...
-
Medical Customer Service
3 months ago
Cedar Rapids, United States Biolife Plasma Services Full timeBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...
-
Medical Customer Service
4 weeks ago
Cedar Rapids, United States Biolife Plasma Services Full timeBy clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Medical Customer Service
1 month ago
Cedar Rapids, United States Takeda Pharmaceutical Company Ltd Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Medical Customer Service Req
5 days ago
Cedar Rapids, United States Takeda Pharmaceutical Company Ltd Full timeBy clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...
-
Customer Service Associate
2 weeks ago
Cedar Rapids, Iowa, United States Terzo Enterprises Full timeJob Title:Customer Service AssociateAbout the Job:The Customer Service Associate will be responsible for providing excellent customer service and resolving customer complaints in a timely and professional manner.Key Responsibilities:Main point of contact with drivers and vendorsCoordinates activities engaged in handling service orders and telephone...
-
Customer Service Representative
7 months ago
Cedar Rapids, United States Community Choice Financial Family of Brands Full timeOverview: As a Customer Service Representative, you will play an essential part in ensuring that our loyal and new customers receive the best service possible while accessing the financial products they need. You will serve as an extension of the brand by exuding our shared values and participating in Company programs that support customer advocacy, store...
-
Customer Service Representative
5 months ago
Cedar Rapids, United States Panasonic Full timeOverview: As the customer service representative, you are responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and procedures as well as communicating effectively with team members within the service department. Responsibilities: Responsible for daily reviews...
-
Customer Service Clerk
8 months ago
Cedar Rapids, United States Hy-Vee Supermarket Full timeResponsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and Customer Service, Clerk, Store Manager, Store Director, Service, Retail, Grocery, Customer
-
Customer Service Representative
5 days ago
Cedar Rapids, United States Midwest Refrigerated Services, Inc. Full timeMidwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate...
-
Customer Service Representative
3 days ago
Cedar Rapids, United States Midwest Refrigerated Services, Inc. Full timeMidwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate...
-
Customer Service Representative
1 month ago
Cedar Rapids, United States John Crane Full timeThe Customer Service and Support function is responsible for activities related to assisting, supporting, and resolving customers questions specific to products and services. This person problem solves, generates and analyzes various metric reports. This person guides the less experience Customer Service Representatives. This person improves processes and...
-
Customer Service Representative
4 weeks ago
Cedar Rapids, United States John Crane Full timeThe Customer Service and Support function is responsible for activities related to assisting, supporting, and resolving customers questions specific to products and services. This person problem solves, generates and analyzes various metric reports. This person guides the less experience Customer Service Representatives. This person improves processes and...
-
Customer Service Representative
5 days ago
Cedar Rapids, United States GreatAmerica Financial Services Full timeGreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.Position SummaryNo two days are the same for this role. As an...
-
Customer Service Representative
2 months ago
Cedar Rapids, United States GreatAmerica Financial Services Full timeGreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. Position Summary No two days are the same for this role. As an...
-
Customer Service Representative
3 days ago
Cedar Rapids, United States GreatAmerica Financial Services Full timeGreatAmerica Financial Services is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth.Position SummaryNo two days are the same for this role. As an...
-
Customer Service Ambassador
5 days ago
Cedar Rapids, Iowa, United States Hy-Vee Full timeJob Description:The Food Service Clerk Specialist will be responsible for providing exceptional customer service in a retail environment. This individual will take customer orders, operate cash registers, and maintain a clean and organized workspace. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work...
-
Customer Service Ambassador
2 weeks ago
Cedar Rapids, Iowa, United States Collins Community Credit Union Full timeRole OverviewWe are seeking a highly motivated and customer-focused Member Experience Representative to join our team at Collins Community Credit Union. This individual will play a crucial role in promoting and providing credit union products and services to new and existing members, while also advocating for the credit union's interests.
-
Technical Customer Service Representative
3 days ago
Cedar Rapids, United States TEKsystems Full timeDescription: As a Technical Customer Service Representative, you will play an important role in delivering a delightful experience that unlocks every tax advantage for our customers by leveraging your customer service and technical expertise along with your exceptional communication and interpersonal skills. * Overall support of the products through phone,...
-
Customer Service Safety
2 weeks ago
Cedar Rapids, United States Productivity Inc Full timeProductivity, Inc Customer Service Safety & Industrial Supplies Productivity, Inc is a machine tool distributor headquartered in Plymouth, MN. In addition to metalworking equipment, we supply related tooling as well as safety and industrial supplies. As a Customer Service Representative, you will provide product and technical information on our safety and...