Medical Customer Service

1 week ago

Wausau, United States BioLife Plasma Services Full time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**

**About the role:**

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

**How you will contribute:**

· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

· You will screen new and repeat donors and take and record donor vital signs and finger stick results.

· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

**What you bring to Takeda:**

· High school diploma or equivalent

· Ability to walk and/or stand for the entire work shift

· Will work evenings, weekends, and holidays

· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

· Fine motor coordination, depth perception, and ability to hear equipment from a distance

· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

· 1 or more years minimum experience working in a customer or patient facing role is helpful

**What Takeda can offer you:**

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

**More about us:**

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - WI - Wausau

**U.S. Starting Hourly Wage:**

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - WI - Wausau

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Full time

  • Medical Customer Service

    4 months ago

    Wausau, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Medical Customer Service

    2 weeks ago

    Wausau, United States Takeda Pharmaceutical Company Ltd Full time

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job...

  • Customer Service Representative

    2 months ago

    Wausau, United States Peoples State Bank Full time

    LOCATION: 1905 Stewart Avenue, Wausau, WI 54401 HOURS: Monday through Friday 7:45 - 5:00 PM and rotating Saturdays 8:45 - 12:15 PM Are you a people person who loves helping others? If so, we have the perfect opportunity for you! As a Full Time, Customer Service Representative at Peoples State Bank in Wausau, WI, you'll have the chance to interact with a...

  • Customer Service Representative

    6 days ago

    Wausau, Wisconsin, United States AlienVault Full time

    Overview of the JobCome and take your sales career to the next level with us. As a Part Time Retail Sales Consultant, you will be at the center of everything we do, connecting with customers on a personal level and helping them find the best products for their needs.In this role, you will use a consultative approach to guide customers through our suite of...

  • Customer Service Ambassador

    6 days ago

    Wausau, Wisconsin, United States UnitedHealth Group Full time

    About the RoleWe are seeking a dedicated individual to provide exceptional customer support and make a profound impact in creating higher quality care, lower costs, and greater access to healthcare.Responsibilities:Deliver an outstanding customer service experience by responding to and resolving customer inquiries and issues.Update member information...

  • Customer Service Manager

    4 weeks ago

    Wausau, United States Hobby Lobby Full time

    New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management. Stores are open Monday through Saturday, 9:00AM to 8:00PM and we are closed on SUNDAY. Responsibilities: * Perform duties as front-end manager * Assist customers with returns * Manage registers * Assist customers as needed *...

  • Customer Service Representative

    4 weeks ago

    Wausau, Wisconsin, United States Walgreens Full time

    Key Responsibilities:Provide exceptional customer service and ensure a pleasant shopping experience for customers.Operate a cash register and process transactions efficiently.Recommend products to customers and offer suggestions for complementary purchases.Work collaboratively with the sales team to achieve sales goals and objectives.About the Role:As a...

  • Customer Service Team Member

    2 weeks ago

    Wausau, Wisconsin, United States Sam's Club Full time

    About the RoleWe are seeking a skilled and enthusiastic Customer Service Team Member to join our team at Sam's Club in Wausau, WI. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service, preparing food orders, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide...

  • Customer Service Representative

    6 days ago

    Wausau, Wisconsin, United States Wal-Mart Full time

    Role OverviewWe are seeking a skilled Customer Service Representative to join our team at Sam's Club in Wausau, WI. This role will involve providing exceptional member service, maintaining store appearance, and ensuring the highest level of customer satisfaction.

  • Customer Service Associate

    6 days ago

    Wausau, Wisconsin, United States Kwik Trip, Inc. Full time

    Kwik Trip Food/Guest Service PositionWe are seeking highly motivated and customer-focused individuals to provide exceptional service in our state-of-the-art facilities.Job Overview:Deliver top-notch customer service in a fast-paced environment.Maintain a clean and inviting store environment.Effectively resolve customer complaints and concerns.Collaborate...

  • Customer Service Representative

    4 days ago

    Wausau, Wisconsin, United States Walmart Full time

    **About Us:** Walmart is a leading retail company with a rich history of providing excellent customer service. As a Sales Associate, you'll be part of our dynamic General Merchandise team, responsible for ensuring seamless online customer experiences.**Estimated Salary Range:** $14 to $26 per hour**Job Description:**• Review customer orders and locate...

  • Customer Service Manager

    4 weeks ago

    Wausau, United States Apogee Enterprises Full time

    Linetec POSITION SUMMARY Responsible for the management and development of the Inside Sales department including the following duties. POSITION DUTIES and RESPONSIBILITIES: * Manage up to 3 subordinate supervisors that are responsible for the overall direction, coordination, and evaluation of their teams. * Direct supervision, development, performance...

  • Healthcare Customer Service Representative

    1 week ago

    Wausau, Wisconsin, United States UnitedHealth Group Full time

    About UMR:UMR, a UnitedHealthcare company, is the nation's largest third-party administrator (TPA) solution. As a leader in consumer-oriented health benefit plans, our goal is to create higher quality care, lower costs, and greater access to healthcare.Our team is empowered to achieve new levels of excellence and make a profound impact as we contribute to...

  • Customer Service Representative

    6 days ago

    Wausau, Wisconsin, United States GPM Investments LLC Full time

    Dynamic Team Member WantedWe are seeking a highly motivated and friendly individual to join our dynamic team at GPM Investments LLC. As a Cashier/Sales Associate, you will be the heartbeat of our store, ensuring a pleasant shopping experience for our customers.About UsGPM Investments LLC is a community hub where customers find more than just snacks and fuel....

  • Customer Service Team Lead

    4 days ago

    Wausau, Wisconsin, United States Hobby Lobby Full time

    New Opportunity for Customer Service Team LeadHobby Lobby is seeking a highly skilled Customer Service Team Lead to join our team.The Customer Service Team Lead position is an hourly store management role, with stores open Monday through Saturday, 9:00AM to 8:00PM and closed on Sundays.Key Responsibilities:Front-end Management: Perform duties as front-end...

  • Customer Service Representative

    2 weeks ago

    Wausau, United States Harrison Gray Search Full time

    Harrison Gray Search is searching for a Customer Service Representative to join our client's team in Wausau, Wisconsin. Our client is one of the largest independent insurance agencies in Wisconsin. Qualified candidates will hold their Property & Casualty License and have personal and/or commercial lines experience.In this role, you will work with the account...

  • Customer Service Representative

    2 weeks ago

    Wausau, United States Harrison Gray Search Full time

    Harrison Gray Search is searching for a Customer Service Representative to join our client's team in Wausau, Wisconsin. Our client is one of the largest independent insurance agencies in Wisconsin. Qualified candidates will hold their Property & Casualty License and have personal and/or commercial lines experience.In this role, you will work with the account...

  • Retail Associate

    4 weeks ago

    Wausau, Wisconsin, United States R-Stores Full time

    OverviewWe're a community-driven convenience store looking for a friendly and detail-oriented team member to join our dynamic team. As a Retail Associate - Customer Service Expert, you'll be the face of our store, providing excellent customer service and ensuring a pleasant shopping experience for our customers.ResponsibilitiesCustomer Service Superstar:...

  • Customer Service Representative

    6 days ago

    Wausau, Wisconsin, United States Kwik Trip, Inc. Full time

    Job DescriptionWe are seeking energetic and positive individuals to provide excellent customer service in our stores.Company OverviewKwik Trip, Inc. is a family-owned company that has been serving the Midwest since 1965. We prioritize treating our guests and coworkers like family while maintaining an award-winning culture.Salary$15.00 per hour, with...

  • Store Leader

    7 days ago

    Wausau, Wisconsin, United States GPM Investments LLC Full time

    About UsWe are a dynamic company, GPM Investments LLC, dedicated to delivering exceptional customer experiences. As a Sales Associate Team Leader, you will play a vital role in ensuring our customers receive top-notch service.