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Assistant Dispatcher
4 months ago
About Us:
Dynalectric Washington DC is a wholly-owned subsidiary of EMCOR Group, Inc. EMCOR is the world's leading provider of mechanical and electrical construction and facilities services, including planning, consulting, and operations and maintenance. Dynalectric is a $250 million + firm and is ranked as one of the area's largest electrical contractors. The Dulles office of Dynalectric Company, which services Virginia, Maryland and the District of Columbia, was opened in 1965. Since then we have completed thousands of diverse projects in the Metropolitan Area with contracts on the largest projects exceeding $100 million. The Dulles office currently employs 110 office personnel and 1000 + field employees.
Job Title: Assistant Dispatcher
SUMMARY
Dynalectric is seeking a highly talented Assistant Dispatcher for the Special Projects & Service Department in the Washington D.C. Area. This position is located in the Dulles Virginia office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Include but not limited to the following. Other duties may be assigned.
Responsible for managing execution and profitability of Electrical Service Centers and Service Agreements.
Coordinate all electrical service work including Service Calls, T&M, testing, quotes.
Schedule Electrical Service Calls and Testing Dates with customers and field service technicians
Dispatch field service technicians daily/weekly as required to projects and service sites.
Coordinate closely and daily with service technicians, superintendents, project managers, estimating, suppliers, warehouse, purchasing, and accounting.
Maintain Electrical Service schedule.
Quote electrical service and testing work and contracts
Creation and Closure of all work orders
Invoice projects in a correct and timely manner
Lead all collections and accounts receivable efforts
Negotiate pricing and request purchase orders for all electrical equipment.
Maintain exceptional customer service and working relationship.
Visit customers and encourage direct business development and sales activities
Increase the present customer base
Managing multiple projects and deadlines with ability to prioritize and complete tasks.
Analyzes and review proposals to ensure profitability.
Remain objective when faced with predetermined client number/expectations.
Participate in contract and change order negotiations.
Attend monthly department meetings.
Attend and present projects at monthly financial meetings.
Manage 24/7 electrical service calls and scheduling
SUPERVISORY RESPONSIBILITIES:
Ability to supervise Service Technicians and other staff members on a daily basis.
QUALIFICATIONS:
Leadership ability and experience and collaborative leadership style.
Experience organizing, scheduling, and managing diverse electrical projects.
Excellent verbal and written communications skills.
Aligns assignments to achieve customer and company objectives
Participates with leadership in the development of strategic and tactical plans.
Innovative and creative approach to addressing business challenges and issues.
Must demonstrate ability to effectively organize and manage multiple estimates and projects.
Must demonstrate commitment to company values.
Must demonstrate ability to analyze and solve problems.
Must be a team player
PREFERRED EDUCATION AND EXPERIENCE:
JATC IBEW Local #26 Apprenticeship Program or Equivalent
Minimum 3-5 years relevant and related experience
COMPUTER SKILLS:
Working knowledge and use of Microsoft Office Power Point, Word, and Excel applications.
Basic use capabilities of ACCUBID and/or related Estimating software systems.
Working knowledge of Viewpoint or similar accounting software or related accounting system.
PHYSICAL DEMANDS:
This position requires visiting customer offices, walking company job sites and entertaining customers in various environments.
The employee may occasionally lift and/or move up to twenty-five (25) pounds.
Equal Opportunity Employer/Veteran/Disabled
