Current jobs related to Warranty Manager - Fort Valley - Blue Bird Corporation

  • Territory Manager

    2 weeks ago

    Fort Lauderdale, United States NVP WARRANTY Full time

    NVP is a leading provider of comprehensive car warranty solutions tailored to meet the diverse needs of car owners. With a commitment to excellence and customer satisfaction, we offer a range of warranty products designed to provide peace of mind and protection against unexpected vehicle repairs. As we expand our reach, we are seeking a dynamic and...

  • Territory Manager

    4 weeks ago

    Fort Lauderdale, United States NVP Warranty Full time $72,000 - $125,000

    Job DescriptionJob DescriptionNVP is a leading provider of comprehensive car warranty solutions tailored to meet the diverse needs of car owners. With a commitment to excellence and customer satisfaction, we offer a range of warranty products designed to provide peace of mind and protection against unexpected vehicle repairs. As we expand our reach, we are...

  • Community Warranty Manager

    2 weeks ago

    Fort Myers, Florida, United States Taylor Morrison Full time

    Job Description SummaryAs a Community Warranty Manager at Taylor Morrison, you will be responsible for delivering exceptional customer service with 100% satisfaction to all Taylor Morrison homeowners. You will support the Customer Service department in ensuring that all TM homeowner's warranty service is performed in a timely, efficient, neat, courteous, and...

  • Warranty Repair Manager

    3 weeks ago

    Fort Worth, Texas, United States Ashton Woods Full time

    Job Summary:We are seeking a highly skilled and experienced professional to join our team as a Customer Service Representative. As a key member of our Warranty team, you will be responsible for managing the on-site warranty repair process, ensuring that our customers receive high-quality service and support.Key Responsibilities:Manage the on-site warranty...

  • Warranty Support Coordinator

    4 weeks ago

    Cherry Valley, Illinois, United States Ipsen Inc Full time

    Job TypeFull-timeDescriptionCompany OverviewIpsen is committed to maintaining a Drug-Free Workplace.Position SummaryThe Warranty Support Coordinator plays a crucial role in assisting the Warranty department. This position involves providing exceptional support to clients by managing inquiries through various communication channels, collaborating with...

  • Customer Warranty Liaison

    4 weeks ago

    Cherry Valley, Illinois, United States Ipsen Inc Full time

    Job TypeFull-timeOverviewThe Warranty Support Coordinator will play a crucial role in assisting the Warranty department. This position involves providing support to clients by managing inquiries through phone and email, collaborating with various departments within Ipsen to facilitate repairs, and ensuring prompt assistance for our clients and their...

  • Warranty Claims Specialist

    4 weeks ago

    Fort Mill, South Carolina, United States GITI TIRE USA LTD Full time

    Job OverviewPosition SummaryThis role is pivotal in managing warranty claims processing. The individual will ensure adherence to corporate warranty policies and procedures, maintaining warranty expenses within established metrics. Responsibilities include overseeing daily warranty approvals, handling customer inquiries regarding claims, managing product...

  • Warranty Claims Specialist

    3 weeks ago

    Fort Mill, South Carolina, United States GITI TIRE USA LTD Full time

    Job OverviewPrimary RoleThis position plays a crucial role in managing warranty claims processing. The individual will adhere to company warranty guidelines to maintain warranty expenses within defined metrics. Responsibilities include overseeing daily warranty approvals, denials, customer inquiries regarding claims, managing product returns, and generating...

  • Warranty Claims Specialist

    3 weeks ago

    Fort Mill, South Carolina, United States GITI TIRE USA LTD Full time

    Job DescriptionBasic FunctionThis role is essential in managing warranty claims processing. It is crucial to adhere to the company's warranty policies and procedures to maintain warranty expenses within the designated metrics. Responsibilities include overseeing daily warranty approvals, denials, customer inquiries regarding claims, returns of warranty...

  • Service Warranty Administrator

    3 weeks ago

    Fort Myers, Florida, United States AutoNation Full time

    Job SummaryThe Service Warranty Administrator is responsible for reviewing and completing warranty claims for AutoNation. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.Key ResponsibilitiesProcess Warranty Claims: Review and process all warranty claims by the next business day following the RO...

  • Warranty and Repair Coordinator

    3 weeks ago

    Fort Myers, Florida, United States Installed Building Products Full time

    Job Summary:The Warranty and Repair Scheduler is a crucial role in ensuring the smooth operation of warranty-related service requests and repair appointments for Installed Building Products. This position is responsible for coordinating and managing warranty claims, repair appointments, and customer satisfaction.Key Responsibilities:Receive and process...

  • PacLease Warranty Administrative Clerk

    4 months ago

    West Valley City, United States Kenworth Sales Full time

    Are you ready to join an industry leader with a strong foundation of success? Kenworth Sales Company was awarded the 2020 Dealer of the Year award and after 77 years of consistent excellence, we are still growing! We have recently joined forces with Truck Enterprises, Inc. and now span 10 states across the country and boast 35 locations with over 1300...

  • Warranty Claims Processor

    6 days ago

    Fort Worth, United States LHH Recruitment Solutions Full time

    Job DescriptionJob DescriptionLHH Recruitment Solutions is currently working with a company looking for a Warranty Claims Processer in the Fort Worth TX area. If you have the qualifications listed below and are interested in this opportunity- apply with us today! Job Requirements/Qualifications:Process automotive claims for automotive dealershipResolve...

  • Customer Care/Warranty Representative

    2 months ago

    Fort Mitchell, United States Drees Homes Full time

    Overview Drees Homes is a family-owned home building company with a passion for making custom homes easy. For over 95 years, we have taken care of our employees and our customers. It???s why we rank as the 21st largest privately-owned builder in the country and have a track record of long-tenured employees. We???re proud of being named a 2023 and 2024 U.S....

  • Warranty Processing Specialist

    4 weeks ago

    Fort Lauderdale, Florida, United States ED Morse Auto Full time

    Overview: Join Ed Morse Automotive Group, a company with over 75 years of experience in the automotive industry. We pride ourselves on delivering exceptional service to our customers and fostering a supportive environment for our team members. Our automotive group is expanding across multiple states, representing a diverse range of automotive, powersports,...

  • Inventory and Warranty Coordinator

    3 weeks ago

    Prescott Valley, United States WM Full time

    As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental...

  • Warranty Booker- Sawgrass Automall

    2 months ago

    Fort Lauderdale, United States ED Morse Auto Full time

    Overview: Accelerate your career with Ed Morse Automotive Group! With 75+ years of industry experience, we provide excellent service to our customers and team members. Our expanding automotive group spans across FL, TX, OK, MO, IL, IA, CO, and AZ with over 50 + locations, representing 30+ automotive, powersports, and motorcycle brands. Join a family-oriented...

  • Warranty Coordinator

    4 weeks ago

    Fort Lauderdale, Florida, United States ED Morse Auto Full time

    Overview: Elevate your professional journey with the Ed Morse Automotive Collective. With over 75 years of expertise in the automotive sector, we are dedicated to delivering exceptional service to our clientele and team members. Our growing automotive network spans across various states, including FL, TX, OK, MO, IL, IA, CO, and AZ, featuring more than 50...

  • Service Manager

    7 hours ago

    Fort Lauderdale, United States AZIMUT BENETTI AMERICAS Full time

    Benefits: Health insurance Paid time off The Service Manager assumes a pivotal role in orchestrating, overseeing, and aligning operations within the After-Sales Department at Azimut Benetti. Charged with delivering exemplary customer service, the Manager engages with clients and their representatives across the Americas and the Caribbean. This dynamic...

  • Service Manager

    5 days ago

    Fort Lauderdale, Florida, United States AZIMUT BENETTI AMERICAS Full time

    Job Title: Service ManagerJoin Azimut Benetti Americas as a Service Manager and take on a pivotal role in orchestrating, overseeing, and aligning operations within the After-Sales Department. As a key member of our team, you will be responsible for delivering exceptional customer service, engaging with clients and their representatives across the Americas...

Warranty Manager

4 months ago

Fort Valley, United States Blue Bird Corporation Full time

Blue Bird (NASDAQ: BLBD) is recognized as a technology leader and innovator of school buses since its founding in 1927. Our dedicated team members design, engineer and manufacture school buses with a singular focus on safety, reliability, and durability. School buses carry the most precious cargo in the world - 25 million children twice a day - making them the most trusted mode of student transportation. The company is the proven leader in low- and zero-emission school buses with more than 20,000 propane, natural gas, and electric powered buses in operation today. Blue Bird is transforming the student transportation industry through cleaner energy solutions. For more information on Blue Bird's complete product and service portfolio, visit www.blue-bird.com.

JOB SUMMARY:

Reporting to the Vice President, Parts & Service; this role is responsible for overseeing activities related to warranty claims, for management & compliance of all activities related to delivery stops, recalls & technical campaigns and development of systems & processes to support warranty & campaign activities. The Warranty & Campaign Manager works closely with various departments, including engineering, operations, service, sales, and parts to ensure efficient warranty & campaign processes and exceptional customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

* Administer Company's warranty policies and procedures fairly, consistently and expeditiously with Company's dealers and dealer service centers
* Management of team to support recalls and technical campaigns, marketing projects to improve completion rates
* Develop, implement and continually improve warranty policies, procedures and associated processes
* Analyze accurate and detailed warranty analytical data to identify trends and opportunities for product and process improvement
* Maximize supplier recovery for supplier caused warranty issues
* Develop, integrate, establish, and monitor operational processes for the implementation of recalls and technical campaigns as per regulatory requirements
* Meet with NHTSA as required providing updates on actions taken or planned to improve recall completion rates

ADDITIONAL DUTIES:

* Provide guidance, support and oversight of warranty & campaign team members, including performance management and professional development
* Day-to-day management of warranty & campaign application software
* Support development of training opportunities for dealer warranty personnel
* Steer the activities pre- & post launch of technical campaign or recall with various departments

KNOWLEDGE, SKILLS AND ABILITIES:

* Proven experience in warranty & campaign management, preferably in a vehicle manufacturing environment
* Strong knowledge of warranty processes, including claim management and dispute resolution
* Strong analytical skills with experienced focused on analyzing warranty and service data to identity and scope critical issues facing the business
* Proficiency using warranty & campaign management software and data analytics software
* Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
* Excellent communication skills for contact with dealers and customers and the ability to interact with tact and courtesy and maintain professional manner
* Attention to detail and a commitment to accuracy in warranty & campaign related documentation and record keeping

EDUCATION AND EXPERIENCE:

* Bachelor's degree in Business, Engineering, or a related field required
* 10 years in Warranty Management/Administration, with at least 3 years in a management or leadership role
* 5+ years in Automotive/Truck (on-road) Industry; OEM preferred, but dealer possible
* 3+ years Recall/Campaign Administration experience

WE VALUE

* Ability to anticipate and understand customer needs and provide guidance;
* Excellent interpersonal and customer relationship skills to handle difficult and sensitive matters;
* Strong project management skills. Exposure to difficult or complex projects a plus;
* Ability to influence stakeholders;
* Effective communication and ability to communicate complex compensation details in a clear manner;
* Flexible workspaces and work hours that help you unleash the best you;
* Working in a collaborative team and balancing the needs of individual stakeholders while delivering corporate objectives.
* The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Blue Bird's winning culture is fueled by our ability to respect, encourage, celebrate and embrace the unique perspectives of all of our employees. We are proud to be an Equal Opportunity and Affirmative Action employer who is committed to providing all of our employees with a work environment free of discrimination or harassment. We base our employment decisions on business needs, job requirements and individual qualifications, without regard to race, color, national, social or ethnic origin, religion, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire.