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Success Coach, Targeted Support for Stop-Out Students

4 months ago

Paterson, United States Passaic County Community College Full time

We are seeking a part-time Success Coach who will report to the Program Coordinator. This person will be responsible for providing success coaching to currently-enrolled, part-time students who may be at risk of stopping out and re-enrolled PCCC students who had previously "stopped out" but are now returning to their studies. This will involve conducting regular, ongoing meetings via phone, videoconferencing, and/or in person with their assigned students, connecting each student with needed support provided by the PCCC-TSSS grant program, and maintaining updated documentation of each student's activities and progress. The coaching and grant support provided will ultimately afford these at-risk and stopped-out students a maximal opportunity to complete their college degree program or credential.

This is a part-time, hourly position.

Example of Duties:

* Conduct coaching sessions during late afternoon/early evening weekday hours using Inside Track Success Coaching methods via phone, videoconferencing, or in person meetings with a total of ~100 assigned currently-enrolled, at-risk part-time students and, as appropriate, re-enrolled formerly stopped-out students, who are participating in the PCCC-TSSS Program
* Assist each student to create and follow a customized Student Re-Engagement Plan
* Provide academic advisement and support to each student
* Connect each student to on-campus and off-campus support services and resources that will address their unique needs
* Coordinate student success workshops for Reconnect Program participants, as appropriate
* Attend quarterly support meetings of PCCC-TSSS grant-affiliated individuals who are trained in Inside Track Success Coaching methods
* Introduce students to career and employment workshops/trainings, student success-related workshops (e.g., time management, conducting research), etc. and services that will meet their unique needs
* Collect and maintain success coaching data
* Serve on the Project Management Team and the PCCC-TSSS Program Advisory Council, as available
* Participate in project evaluation and institutionalization of activities
* Other duties as assigned

Qualifications:

* Master's degree in Education or related field
* Three (3) of work experience in an academic setting working with underserved students
* Bilingual in English and another high-need language preferred
* Excellent communication, organizational, and interpersonal skills required
* Knowledge of or ability and commitment to learn how to read, interpret, and explain degree audits
* Knowledge of or ability and commitment to learn Inside Track Success Coaching
* Proven ability to work both independently and in diverse teams
* Experience working on grant-funded projects a plus
* Ability to work some evenings and weekends, as program requires

The completion of a background check will be required for the selected candidate.