FWS - OAA Services Client Assistant - Office of Accessibility and Accommodation Services

4 weeks ago


Forest Grove, United States Pacific University Full time

OAA is seeking Client Assistants in both Forest Grove and Hillsboro TPP (Tuality Professional Plaza) locations.

OAA coordinates and provides a variety of accommodations to students with disabilities in an attempt to afford them equal access to the university's educational programs.

The client assistant works with a moderate-size group of clients to understand the overall needs of those clients and assure quality and continuity in the various services that OAA Services provides to those students. OAA clients come from all majors, so Client Assistants have the opportunity to learn about mathematics, sciences, arts, health professions, and humanities courses and majors.

The Client Assistant must have familiarity with and the ability to effectively perform the responsibilities of the Alternative Test Proctor and E-Text Proofreader. As alternative test proctor, it's important that Client Assistants can calculate exam start and end times per when students arrive for their exams and accounting for any breaks or delays.

In addition to these duties, the Client Assistant may review course syllabi and set-up individual projects and deadlines to timely convert the students' course materials, which requires an in-depth understanding of OAA Services' Accommodate scheduling and tracking system. Assist in the scheduling and training of Alternative Test Proctors. Client Assistants should pay close attention to important exam information to ensure students have what they need to successfully take their exams.

Client Assistants may occasionally take notes for students in classes or assist in the recruitment of paid note-takers. They may interact one-on-one with clients to ascertain that electronic text materials are being provided in a suitable and timely manner, including working with Library Services staff. Client Assistant occasionally handle and organize sensitive and confidential documentation, so ability to uphold FERPA and confidentiality is a must.

Qualifications

Required:

* Ability and interest to work with students with disabilities.
* Comfort or familiarity with a variety of academic subjects.
* Attention to detail, confidentiality, honesty, and trustworthiness are an absolute must.
* Must be committed and dependable.
* Understanding for students with disabilities and the principles of ADA.



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