Medical Customer Service

1 week ago

Dubuque, United States BioLife Plasma Services Full time

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge.

**Job Description**

**Please take this** **virtual tour** **to get a sneak peek of one of our Plasma Donation Centers.**

**About the role:**

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

**How you will contribute:**

· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.

· You will screen new and repeat donors and take and record donor vital signs and finger stick results.

· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.

· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.

· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

**What you bring to Takeda:**

· High school diploma or equivalent

· Ability to walk and/or stand for the entire work shift

· Will work evenings, weekends, and holidays

· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees

· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.

· Fine motor coordination, depth perception, and ability to hear equipment from a distance

· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

· 1 or more years minimum experience working in a customer or patient facing role is helpful

**What Takeda can offer you:**

Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.

**More about us:**

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.

**BioLife Compensation and Benefits Summary**

We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

**For Location:**

USA - IA - Dubuque

**U.S. Starting Hourly Wage:**

$16.00

The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.

U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.

**EEO Statement**

_Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law._

**Locations**

USA - IA - Dubuque

**Worker Type**

Employee

**Worker Sub-Type**

Regular

**Time Type**

Part time

  • Customer Service Representative

    1 week ago

    Dubuque, Iowa, United States Access Dubuque Full time

    Are you a people person looking for a role that involves helping others? We have an exciting opportunity for a Customer Service Representative to join our team at a local store in Dubuque, Iowa.As a Customer Service Representative, you will be the face of our company and provide top-notch service to our customers. This includes assisting with sales,...

  • Customer Service Representative

    2 months ago

    Dubuque, United States Medline Full time

    Job Summary Be part of our World-Class Customer Service Operation! We assist hospitals, clinics and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. Ideally you will have previous customer service experience, excellent communication, very strong computer...

  • Customer Service Representative

    2 months ago

    Dubuque, United States Medline Industries Full time

    Job Summary Be part of our World-Class Customer Service Operation! We assist hospitals, clinics and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and facilitating price quotes. Ideally you will have previous customer service experience, excellent communication, very strong computer...

  • Customer Service and Sales Associate

    6 days ago

    Dubuque, Iowa, United States Sherwin-Williams Full time

    At Sherwin-Williams, we're not just a company - we're a team of dedicated professionals working together to help our customers achieve their goals. As a Retail Customer Service Specialist, you'll play a critical role in providing exceptional customer service and driving sales growth.Estimated Salary Range: $16.26-$18.50 per hourWe're committed to creating a...

  • Medical Customer Service

    5 months ago

    Dubuque, United States Biolife Plasma Services Full time

    By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takedas Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. **Job...

  • Customer Service Representative

    6 days ago

    Dubuque, Iowa, United States Panchero's Mexican Grill Full time

    Job OverviewWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative at Pancheros - Dubuque.Compensation$8-$10 per hour, depending on experience and qualifications.Responsibilities:Prepare Fresh Food Items: Prepare delicious and fresh food items according to company recipes.Provide Excellent Customer...

  • Customer Service Liaison

    6 days ago

    Dubuque, Iowa, United States Access Dubuque Full time

    Job DescriptionSedgwick is seeking a skilled Customer Service Liaison to join our team. The ideal candidate will possess strong communication skills, empathy, and a passion for providing exceptional customer service.About the RoleThe successful candidate will act as a liaison between customers and internal teams, directing calls to appropriate escalation...

  • Retail Customer Service

    5 months ago

    Dubuque, United States Kwik Stop Full time

    We are hiring CUSTOMER SERVICE Team Members to join our team! $15+per hour Kwik Stop is a locally owned and community focused and is proud to be in your neighborhood. Team Members enjoy variety in their day. From learning the register, offering customer service, maintaining clean facilities, and preparing food, you experience a quick fast paced shift! Team...

  • Customer Service Team Member

    6 days ago

    Dubuque, Iowa, United States Kwik Stop Full time

    About Kwik StopWe are a locally owned and community-focused business with a fast-paced CUSTOMER SERVICE team. Our Team Members enjoy variety in their day, learning the register, offering customer service, maintaining clean facilities, and preparing food in a quick shift.SalaryThe estimated salary for this role is around $12 per hour, depending on experience...

  • Retail Customer Service Specialist

    1 week ago

    Dubuque, United States The Sherwin-Williams Company Full time

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure...

  • Customer Service Representative

    5 days ago

    Dubuque, Iowa, United States Walmart Full time

    Job Description: As a Sales Associate at Walmart, your primary responsibilities will include reviewing customer orders, locating and selecting merchandise on the sales floor, and ensuring that customer orders are filled accurately and efficiently.">Key Responsibilities:Walk up to 5 miles each day while fulfilling online customer ordersReview customer orders...

  • Customer Service Representative

    5 days ago

    Dubuque, Iowa, United States Kwik Stop Full time

    About Kwik StopKwik Stop is a locally owned and community-focused convenience store that prides itself on being a neighborhood favorite.As a valued member of our team, you will have the opportunity to work in a fast-paced and dynamic environment where no two days are ever the same.Job SummaryWe are seeking a motivated and customer-focused Customer Service...

  • Customer Service Representative with Growth Opportunities

    5 days ago

    Dubuque, Iowa, United States Lane Madsen - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Lane Madsen - State Farm Agent, you will have the opportunity to build relationships with customers and provide them with personalized service. This role is ideal for individuals who are motivated to succeed and enjoy working in a fast-paced environment.

  • Customer Service Representative

    2 days ago

    Dubuque, Iowa, United States Medline Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team in Dubuque, IA. As an Order Fulfillment Specialist, you will play a critical role in ensuring seamless customer experiences by resolving inquiries and issues in a timely and professional manner.About the RoleRespond to routine and non-routine customer service...

  • Retail Sales Associate with Excellent Customer Service Skills

    7 days ago

    Dubuque, Iowa, United States Access Dubuque Full time

    We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Theisen Home Farm Auto in Dubuque, IA. As a key member of our sales team, you will be responsible for delivering exceptional customer service, providing product knowledge, and driving sales growth.Job SummaryThe ideal candidate will have excellent communication...

  • Customer Service Expert

    3 weeks ago

    Dubuque, Iowa, United States Sherwin-Williams Full time

    Are you passionate about delivering exceptional customer experiences and driving sales growth? As a Customer Service Expert for Sherwin-Williams, you'll play a vital role in helping customers find the perfect paint solutions for their needs. Our team is dedicated to providing top-notch service, and we're looking for talented individuals who share our...

  • Blood Collection Staff

    8 hours ago

    Dubuque, United States American Red Cross Full time

    Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?Join us-Where your Career is a Force for Good!Job Description:We provide...

  • Customer Service Representative

    5 days ago

    Dubuque, Iowa, United States Fidelity Bank & Trust Full time

    Financial Solutions Expert at Fidelity Bank & TrustWe are seeking a motivated individual to join our team as a Customer Service Representative in our Dubuque Market. As a vital member of our organization, you will play a key role in delivering exceptional customer service and providing financial solutions to our valued clients.

  • Patient Service Representative

    4 months ago

    Dubuque, United States Grand River Medical Group Full time

    Patient Service Representative Position for the Call Center located within the Multi-Specialty ClinicGrand River Medical Group is seeking a Patient Service Representative in our call center. These duties include scheduling appointments, verifying patient demographics and insurance, and answering telephone calls.The ideal candidate will provide a high-quality...

  • Patient Service Representative

    4 months ago

    Dubuque, United States Grand River Medical Group Full time

    Patient Service Representative Position for the Call Center located within the Multi-Specialty Clinic Grand River Medical Group is seeking a Patient Service Representative in our call center. These duties include scheduling appointments, verifying patient demographics and insurance, and answering telephone calls. The ideal candidate will provide a...