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Technician Specialist

4 months ago

Tucson, United States Orica Full time

About Orica and GroundProbe

We are GroundProbe, a global technology leader specialising in real-time solutions for measuring and monitoring geohazards.

For 20 years, we have been creating state-of-the-art technologies and software that deliver precise and reliable information. Coupled with expert services and support, we give our customers the certainty they need to make critical decisions, with confidence.

Leading mining and civil operators in over 30 countries rely on us to better manage risk, maintain operations and production, and keep people and communities safe.

It's an exciting time for us. Our cutting-edge technology, continual focus on innovation and enviable culture has won us a long list of awards, including #1 Most Innovative Company and #2 Best Place to Work in Agriculture, Mining & Utilities in Australia and New Zealand. Every day we embrace new ways of thinking, and we believe that our people around the world are our most important resource.

GroundProbe is part of Orica Monitor, a business stream of Orica.

At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.

It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.

About The Role - GroundProbe Technical Specialist (Tucson, AZ)

The Technical Specialist acts as a company representative at various client sites within the North America region to provide training and technical expertise, maintenance and repairs, and support of GroundProbe's products.

* Work safely, and with regard to the safety of others, including:
* Compliance with all WHS policies and procedures
* Actively work to improve safety in the workplace.


* Install and integrate Slope Stability Radar/Laser systems as required for customers throughout North America (US, Mexico, and Canada)
* Commission and decommission Slope Stability Radar/Laser systems
* Monitor and present Slope Stability Radar/Laser data
* Provide on-site training and technical support to customers
* Maintain Slope Stability Radar/Laser systems minimising downtime and meeting customer needs
* Perform technical support work on GroundProbe technologies at remote sites and from GroundProbe's office
* Assist with marketing and development of a positive image of GroundProbe, it's technologies and its employees

Travel: This position will require you to travel up to 50%-75% of the time between the US, Canada and Mexico and you will be exposed to challenging working environments. There are times when there will be little notice provided before travel is required due to the safety critical need of our customers. Every effort will be made to minimize last minute travel plans, but there are times where it will be unavoidable. You can expect to be away from home for periods of at least 7-10 days at a time.

What you will bring

* Qualification or relevant experience in Electrical, Mechanical or Electronic discipline(s)
* Unencumbered Manual Drivers License
* Ability to obtain national police clearance certificate for work at mine sites
* Basic understanding of computers
* Ability to troubleshoot issues with an engine or generator
* Ability to travel between countries/states via air
* Extensive relevant technical work experience in a customer service based organization or similar
* Proven potential or track record of success
* Bilingual (English/Spanish a plus)

How you shape and influence others

* Demonstrates courage, resilience and flexibility
* Strong reputation for integrity, ethics, personal values and solid character
* Solid interpersonal & communication skills
* Self-aware and open to feedback
* Work effectively across teams
* Able to work independently with only targeted supervision
* Productive without compromising quality
* Highly reliable and motivated to excel

What we offer

As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.

You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.

Benefits (full time employees)

* Medical Insurance - Employee pays a monthly premium
* If employees enroll in the Medical Plan they are automatically enrolled in our Dental and Vision Plan at no additional cost. If employees do not enroll in Medical, they are not eligible for Dental or Vision.
* Life Insurance Coverage
* Short Term Disability
* Long Term Disability
* 401k Option with employer match
* 10 paid vacation days per year
* 10 paid sick leave days per year (no carry over)
* 10 paid holidays
* Bereavement Leave
* Flexible work schedule
* All business travel expenses paid for by company

We respect and value all

Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

Nearest Major Market: Tucson