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Senior Human Factors Engineer

4 months ago

Andover, United States Embecta Full time

embecta is one of the largest pure-play diabetes care companies in the world, leveraging its nearly 100-year legacy in insulin delivery to empower people with diabetes to live their best life through innovative solutions, partnerships and the passion of approximately 2,000 employees around the globe. For more information, visit embecta.com or follow our social channels on LinkedIn, Facebook, Instagram and Twitter.

Human Factors Engineers within Embecta's new product development organization work on connected medical devices that will transform the health of people living with diabetes. Our mission is to ensure that innovative technology and user experience combine into improved health outcomes.

This Human Factors Engineering role will report to the Senior Manager of Human Factors Engineering & User Experience Design and works with senior Human Factors Engineers on cross functional new product development projects.

RESPONSIBILITIES:

Generative Research & Front-End Innovation:

* Support projects through human factors research including but not limited to observational research, contextual inquiries, and ethnography
* Collaboratively distill research findings into themes and insights which drive user needs, design principles, and product requirements
* Create effective user profiles, characterize use environments, map workflows, perform task analyses, and draft use cases to help drive system designs which are optimized for human performance
* Draft usability focused requirements and specifications based on the physical, cognitive, and sensory capabilities of intended user groups, including the influence of the intended use environment on user capabilities
* Conduct competitive usability assessments and comparative heuristic analyses of early innovation concepts
* Provide ergonomic, anthropometric, and behavioral data to peers within cross functional development teams seeking input for design requirements and design concepts

Use-related risk management

* Collaborate with cross functional project teams to scale the human factors engineering level of effort and respective usability project plans based on use-related risk
* Analyze and iteratively evaluate systems for potential use errors, documenting use-related risks (URRAs, uFMEAs, and/or Hazard Analyses) and contribute to use-related risk mitigation efforts in partnership with a cross-functional development team

Formative usability evaluations

* Support the design, execution, and reporting of usability evaluations including, but not limited to heuristic evaluations, expert reviews, and simulated use walk-throughs (internal evaluations)
* Support the design, execution, and reporting of qualitative and quantitative formative research studies as part of a new product's iterative usability evaluations

Summative usability evaluations & User Needs validation

* Support the project lead on Summative evaluations
* Contribute to validation study protocols and participate with external partners on how to execute formative and summative usability evaluations to ensure the studies meet embecta's needs
* Collaborate with Systems and Verification & Validation (V&V) teams during Design Validation to ensure traceable evidence is captured which demonstrates new products meet defined User Needs

Human Factors Engineering support for regulatory submissions

* Contribute to project specific human factors strategies which connect to the broader cross functional team's strategy for regulatory submission
* Support regulatory filings with well documented Human Factors evidence of successful use-related risk mitigation specific to the device and its development (for both FDA and CE mark)

EXPERIENCE & EDUCATION:

* Bachelor's Degree in a technical field related to Human Factors Engineering (human factors engineering, industrial psychology, biomedical engineering, behavioral psychology, mechanical engineering, industrial design)
* Minimum 3+ years of technical experience in Human Factors Engineering

KNOWLEDGE, SKILLS AND ABILITIES:

* Minimum 3 years of experience as a Human Factors Engineer supporting medical device development
* Self-motivated/self starter; proactively identifies opportunities/issues early and provides multiple competing approaches to achieve the desired result
* Excellent written and verbal communication skills, with ability to present complex ideas to both technical teams and executive leadership
* Working experience using relevant usability engineering standards/industry guidance for medical device development (AAMI/IEC 62366-1, FDA Final Guidance for Applying Human Factors and Usability Engineering to Medical Devices, ISO 14971)
* Experience as either a moderator or notetaker for usability studies with some experience translating Human Factors findings (use errors) into actionable problems that can be solved
* Strong creative, analytical and problem-solving skills
* Sound technical judgement and interpersonal skills
* Some experience with facilitation/moderation skills for workshops and group discussions
* Working understanding of the End to End Product Development Process
* Preferred, but not required: Master's Degree or PhD in a technical field related to Human Factors Engineering

embecta is an Equal Opportunity/AffirmativeAction Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.