![Goodwin House](https://media.trabajo.org/img/noimg.jpg)
Reception Desk Supervisor
2 months ago
Celebrated as the #1 Top Workplace in the D.C. region for 2023 by The Washington Post, Goodwin Living is more than a team - it's a global family of individuals who represent more than 65 countries.
Why Our Team Members Vote Us #1
Goodwin Living ranks #1 thanks to team members who respond to an annual survey conducted by a neutral, third-party resource. Here are some reasons they honor us with this ranking:
Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice.
Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential.
Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued.
About the Position
Position is primarily responsible for providing leadership and direction for reception desk staff in serving residents, visitors, and others. This includes overseeing the telephone system with regards to ordering equipment, scheduling and hiring for all receptionist positions, providing training for receptionists, billing, and service regarding collecting residents' and/or guests payments, and accepting/processing packages and other deliveries.
This position is Monday-Friday 9am-5pm.
Reception Desk Duties:
* Management and Customer Service: Oversees operating procedures of the reception desk, key distribution, mail delivery, apartment closing procedures, and ensures timely meeting of residents' and visitors' needs. Acts as an intermediary with USPS and coordinates absence credits.
* Staffing and Payroll: Completes and verifies payroll, schedules 24/7 Reception Desk staff, and conducts training on Phone Mail for new employees.
* Budgeting and Compliance: Orders and manages budget for department; reviews and updates department manual for applicability and compliance with regulated standards.
* Communication and Directory Oversight: Manages the updating, reprinting, and distribution of the in-house Directory, monthly telephone charges, and Caller ID and Metropolis phone billing system.
* Leadership and Relationship Management: Encourages feedback, provides leadership, mentors employees, exercises discretion, and monitors commitment to quality service to residents, internal customers, and partners/suppliers.
Qualifications:
1. College degree preferred or relative experience.
2. Minimum of two years' experience in management, public relations, customer service, or related area required.
3. Excellent verbal communication skills required. Must be able to speak English fluently.
4. Demonstrated proficiency in Microsoft Office Suite.
5. Must possess the ability to deal tactfully with others.
6. Must be detail oriented and have thorough follow up skills relating to residents and team members.
A sampling of our many benefits
We've got you covered with incredible benefits, whether you work full-time, part-time, or PRN (as needed). Here's a glimpse of what we offer to Full-Time team members:
* Paid Time Off
* Health Insurance
* DailyPay: Work and get paid the same day
* Tuition Assistance for Career Development
* Financial assistance with U.S. Citizenship application or DACA Renewal
* Tutoring for ESL, Citizenship Test & GED
* Staff Emergency Grants
* Referral Program: Earn up to $3,000 for referring friends and family
* Free Meals, Access to a Fitness Center, Pool, and More
About Goodwin Living
At Goodwin Living, we can all find work with purpose As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has inspired our team members to vote us into the Washington Post Top Workplace rankings since 2019, and they made us #1 in 2023
Goodwin Living is an Equal Opportunity Employer and an AARP Employer Pledge Signer. We take pride in our inclusive work culture that values diversity and fosters talent. With us, you are more than just a team member; you are part of a community committed to excellence and continuous learning.
We have other current jobs related to this field that you can find below
-
Front Desk Supervisor
3 weeks ago
Little Falls, United States AMERICINN Full timeJob DescriptionJob Description Benefits/PerksFlexible ScheduleGreat Work EnvironmentCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As...
-
Front Desk Supervisor
3 weeks ago
Little Falls, United States AMERICINN Full timeJob DescriptionJob DescriptionBenefits:Paid time offBenefits/PerksFlexible ScheduleGreat Work EnvironmentCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives...
-
Front Desk Supervisor
3 weeks ago
Little Falls, United States AMERICINN Full timeJob DescriptionJob DescriptionBenefits:Paid time offBenefits/PerksFlexible ScheduleGreat Work EnvironmentCompetitive CompensationCareer Advancement OpportunitiesJob SummaryWe are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives...
-
Front Desk Supervisor
1 week ago
Little Falls, United States AmericInn Full timeBenefits: Paid time off Flexible Schedule Great Work Environment Competitive Compensation Career Advancement Opportunities Job Summary: We are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. You will be...
-
Front Desk Supervisor
7 days ago
Little Falls, United States AmericInn Full timeBenefits: Paid time off Flexible Schedule Great Work Environment Competitive Compensation Career Advancement Opportunities Job Summary: We are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. You will be...
-
Front Desk Representative
4 weeks ago
Falls Church, United States Gastro Health Full timeGastro Health is seeking a Full-Time Front Desk Representative to join our team Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings Monday thru Friday Paid holidays and paid time off...
-
Front Desk Medical Receptionist
1 month ago
Falls Church, United States Virginia Heart Full timeFront Desk Medical Receptionist Location: Vienna, VA Status: Full-Time / Non-Exempt Salary Range: $21.00 - $25.00 Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to Virginia Heart! At Virginia Heart, we are seeking friendly, dependable, and enthusiastic...
-
Front Desk Medical Receptionist
3 weeks ago
Falls Church, United States Virginia Heart Full timeFront Desk Medical Receptionist Location: Dulles, VA (Stone Springs Office) Status: Full-Time / Non-Exempt Salary Range: $21.00 - $25.00 Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to Virginia Heart! At Virginia Heart, we are seeking friendly, dependable,...
-
Front Desk Medical Receptionist
4 weeks ago
Falls Church, United States Virginia Heart Full timeFront Desk Medical Receptionist Location: Falls Church, VA Status: Full-Time / Non-Exempt Salary Range: $21.00 - $25.00 Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to Virginia Heart! At Virginia Heart, we are seeking friendly, dependable, and...
-
Front Desk Medical Receptionist
2 weeks ago
Falls Church, United States Virginia Heart Full timeFront Desk Medical Receptionist Location: Loudoun, VA Status: Full-Time / Non-Exempt Salary Range: $21.00 - $25.00 Are you looking for new career opportunities, great wages, excellent benefits, and work-life balance? Follow your heart to Virginia Heart! At Virginia Heart, we are seeking friendly, dependable, and enthusiastic...
-
Front Desk Representative
3 weeks ago
Falls Church, United States Gastro Health Full timeGastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours. This role offers: A great work/life balance No weekends or evenings – Monday thru Friday Paid holidays and paid time...
-
Front Desk Supervisor
2 months ago
Sioux Falls, United States My Place Hotels Full timeMy Place Hotel in Sioux Falls, SD is currently seeking an extraordinary leader for the position of Front Desk Supervisor. The Front Desk Supervisor has a wide-range of responsibilities coupled with the day-to-day supervision of full-time and part-time personnel which may include guest service representatives, lead room attendants, housekeepers, maintenance,...
-
Front Desk Supervisor
2 months ago
Sioux Falls, United States My Place Hotels Full timeJob DescriptionJob DescriptionMy Place Hotel in Sioux Falls, SD is currently seeking an extraordinary leader for the position of Front Desk Supervisor.The Front Desk Supervisor has a wide-range of responsibilities coupled with the day-to-day supervision of full-time and part-time personnel which may include guest service representatives, lead room...
-
Front Desk Sales Supervisor- Crunch Fitness
1 month ago
Falls, United States Crunch Fitness Full timeFront Desk Sales Supervisor- Crunch Fitness Fairless Hills Front Desk Sales Supervisor- Crunch Fitness Full Time • Fairless Hills Crunch Fitness is looking for a Front Desk Sales Supervisor/ Sales Person to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch...
-
Supervisor, West Falls Church Drive Thru
2 weeks ago
Falls Church, United States Rippling Full timeSupervisor, West Falls Church Drive Thru About Compass Coffee Compass Coffee was founded in 2014 by two Marines who, after years of drinking terrible coffee on deployment, became obsessed with the quest for the perfect cup. What began as a desire to unlock the secret to perfect coffee grew into something much more significant. It was the realization that...
-
Front Desk Supervisor
3 weeks ago
Columbia Falls, United States Kalispell Chamber of Commerce Full timeFront Desk Supervisor - Cedar Creek Lodge 7/24/2024 Live. Work. Explore. as a part of our Lodging team at the Cedar Creek Lodge in Columbia Falls, the gateway to Glacier National Park! Cedar Creek Lodge is a 3-diamond hotel open year-round in Columbia Falls, Montana. We depend on our team members to be highly motivated, committed, share our vision and work...
-
Front Desk Supervisor
1 week ago
Columbia Falls, United States Whitefishchamber Full timeFront Desk Supervisor - Cedar Creek Lodge Live. Work. Explore. as a part of our Lodging team at the Cedar Creek Lodge in Columbia Falls, the gateway to Glacier National Park! Cedar Creek Lodge is a 3-diamond hotel open year-round in Columbia Falls, Montana. We depend on our team members to be highly motivated, committed, share our vision and work together to...
-
Front Desk Supervisor
4 weeks ago
Columbia Falls, United States Xanterra Full timeOverview Live. Work. Explore. as a part of our Lodgingteam at the Cedar Creek Lodge in Columbia Falls, the gateway to Glacier National Park! Cedar Creek Lodge is a 3-diamond hotel open year-round in Columbia Falls, Montana. We depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work...
-
Front Desk Supervisor
3 weeks ago
Wichita Falls, United States Hampton Wichita Falls Full timeJob Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. ResponsibilitiesQUALIFICATIONS:At least 2 to 3 years of...
-
Front Desk Supervisor
4 weeks ago
Wichita Falls, United States Hampton Wichita Falls Full timeJob Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...