WEEKEND Clinical Services Supervisor
2 months ago
ESSENTIAL FUNCTIONS:
* Supervise and coordinate multidisciplinary and ancillary support staff in the provision of mental health services to patients.
* Provide daily administrative oversight to the team, with technical supervision of licensed clinical staff exercised in accordance with scope-of-practice guidelines.
* Provide care coordination as needed to patients to ensure the coordination of care and to facilitate access to needed services.
* Review case records for completeness, consistency, and quality of services provided including application of proper techniques; ensures compliance with state and federal mandates.
* Assist in planning, developing, and implementing mandatory and discretionary programs in accordance with applicable laws, ordinances, and regulations by determining type and level of services to be provided; measure of quality-assurance to be employed; and formulating and carrying out policies and procedures.
* Review and assess client treatment plans, including short- and long-term goals. Review clinical records to evaluate the necessary level of patient care.
* Complete required paperwork including intake forms, progress notes, treatment plans and discharge summaries
* Document and maintain client contacts, care coordination, crisis/consult contacts, and community contacts according to ethical standards and organizational protocols.
* Conduct treatment plan review as required.
* Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
OTHER FUNCTIONS:
* Perform other functions and tasks as assigned.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
* Master's Degree in Behavioral Health or related field required.
* Three or more years' clinical experience in a health or human service agency.
* One or more years' working directly with the facility patient population required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
* Certification/Licensure as required by state.
* CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
* First aid may be required based on state or facility.
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