Patient Access Scheduler
3 weeks ago
JOB SUMMARY (overview of job): This position works directly with department leadership, therapists, patients, clinical staff, and physician offices to ensure patient access to skilled therapy services. The Patient Access Scheduler- Rehabilitation (the Scheduler) obtains necessary information for accurate and timely completion of authorization, registration, and scheduling of the patient upon receipt of a therapy referral. This position determines acuity of the patient and/or specialty skills required of the therapist to meet the patient's needs based on diagnosis and reason for consultation. The Scheduler follows a triage process to determine the appropriate therapist and location for therapy. The Scheduler provides patients with basic instructions regarding preparation for visits, directions, arrival times, information to bring to the visit, expectations for payment, and other key information to ensure the patient's success. This position communicates effectively across disciplines and departments to maintain professional relationships and ensure ongoing provider referrals. This position utilizes electronic healthcare information systems to accurately record and obtain information related to the patient's scheduled appointments. This position maintains competency in use of the electronic medical record and system as it relates to authorization, registration, and scheduling features. The Scheduler assists in maintaining department productivity standards and a positive contribution margin by managing therapist schedules and limiting unfilled schedule gaps. The Scheduler represents the rehabilitation department and St. Peter's Health in efforts to facilitate a positive patient experience and successful patient outcome. Additional duties as assigned to help improve department performance and meet safety standards.
KNOWLEDGE/EXPERIENCE: 1-2 years of Hospital admissions or physician's office experience preferred or 1 plus years professional work experience required. Experience in customer service or scheduling departments in a healthcare setting highly preferred. Medical terminology preferred. Must possess interpersonal skills necessary to communicate effectively and efficiently in a courteous and considerate manner to maintain contact with St. Peters Health and St. Peter's Medical Group and their customers. Impeccable personal honesty, integrity and confidentiality are essential.
EDUCATION: High school diploma, HiSET or GED required, some college preferred.
LICENSE/CERTIFICATION/REGISTRY: None.
Aptitudes: Demonstrated ability to communicate in a professional and courteous manner with all customers. Demonstrated ability to effectively complete assigned work while experiencing multiple interruptions. Demonstrated ability to manage complex and multiple tasks within assigned time period, remain flexible to workload demands, and work with a variety of personnel. Demonstrated ability to work independently with minimal direction, perform detailed assignments and compile information with accuracy. Ability to deal with multiple stressors, deadlines, and difficult situations while meeting patient's needs and providing superior customer service to all. Ability to work as a team player.
7011.131
-
Patient Access Scheduler
3 weeks ago
Helena, United States St. Peters Health Full timeJOB SUMMARY (overview of job): This position works directly with department leadership, therapists, patients, clinical staff, and physician offices to ensure patient access to skilled therapy services. The Patient Access Scheduler- Rehabilitation (the Scheduler) obtains necessary information for accurate and timely completion of authorization, registration,...
-
Patient Access Scheduler
2 weeks ago
Helena, United States St. Peter's Health Full timeJOB SUMMARY (overview of job): This position works directly with department leadership, therapists, patients, clinical staff, and physician offices to ensure patient access to skilled therapy services. The Patient Access Scheduler- Rehabilitation (the Scheduler) obtains necessary information for accurate and timely completion of authorization, registration,...
-
Patient Access Specialist
2 days ago
Helena, United States The Staff Pad Full timeJob DescriptionJob DescriptionThe Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Patient Access Specialist (PAS), you will provide exceptional customer service and ensure seamless access to medical services. You will...
-
Patient Access Specialist
1 hour ago
Helena, United States The Staff Pad Full timeJob DescriptionThe Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Patient Access Specialist (PAS), you will provide exceptional customer service and ensure seamless access to medical services. You will work closely...
-
Patient Access Specialist
2 days ago
Helena, United States The Staff Pad Full timeThe Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Patient Access Specialist (PAS), you will provide exceptional customer service and ensure seamless access to medical services. You will work closely with...
-
Patient Access Specialist
23 hours ago
Helena, MT, United States The Staff Pad Full timeThe Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Patient Access Specialist (PAS) , you will provide exceptional customer service and ensure seamless access to medical services. You will work closely with...
-
Patient Access Specialist
3 days ago
East Helena, United States The Staff Pad Full timeThe Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Patient Access Specialist (PAS), you will provide exceptional customer service and ensure seamless access to medical services. You will work closely with patients,...
-
Patient Access Specialist
2 weeks ago
Helena, United States St. Peter's Health Full timeMonday - Friday; 8-hour shifts JOB SUMMARY: The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter’s Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves...
-
Patient Access Specialist
5 days ago
Helena, United States St. Peter's Health Full timeMonday - Friday; 8-hour shifts JOB SUMMARY: The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter's Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves...
-
Patient Access Specialist
3 days ago
Helena, Montana, 59604, Lewis and Clark County, MT, United States The Staff Pad Full timeThe Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Patient Access Specialist (PAS), you will provide exceptional customer service and ensure seamless access to medical services. You will work closely with patients,...
-
Patient Access Specialist
4 days ago
Helena, United States St. Peters Health Full timeJOB SUMMARY: The role of a Patient Access Specialist (PAS) is to assist in providing seamless, patient-oriented and timely access to services provided at St. Peter's Health Medical Group (SPHMG) Clinics/Regional Medical Center. This position requires excellent customer service skills, both written and oral, which involves ability to communicate effectively...
-
Endoscopy Scheduling Specialist
2 weeks ago
Helena, United States St. Peter's Health Full timeJOB SUMMARY: The Endoscopy Scheduling Specialist is primarily responsible for all activities relating to the successful, seamless, patient-oriented, and timely scheduling of procedures performed in the Endoscopy Suite, according to established criteria and protocols. Must be conscientious about endoscopy processes, following directions, and patient safety....
-
Float RN
5 days ago
Helena, United States the staff pad Full timeFloat RN - Patient Care Services Helena, Montana Schedule & Comp: Full-time & Part-time Options, Multiple Shifts Available Summary: The Staff Pad is honored to partnered with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana This position demonstrates...
-
Float RN
4 weeks ago
Helena, United States The Staff Pad Full timeFloat RN – Patient Care Services Helena, Montana Schedule & Comp: · Full-time & Part-time Options, Multiple Shifts Available Summary: The Staff Pad is honored to partnered with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana This...
-
Float RN
1 month ago
Helena, United States The Staff Pad Full timeFloat RN – Patient Care ServicesHelena, Montana Schedule & Comp:· Full-time & Part-time Options, Multiple Shifts Available Summary:The Staff Pad is honored to partnered with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana This position demonstrates...
-
Float RN
3 weeks ago
Helena, United States The Staff Pad Full timeFloat RN – Patient Care ServicesHelena, Montana Schedule & Comp:· Full-time & Part-time Options, Multiple Shifts Available Summary:The Staff Pad is honored to partnered with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana This position...
-
Administrative Assistant
1 month ago
Helena, United States Pureview Health Center Full timeJob DescriptionJob DescriptionVacancy Posting PureView Health Center has a career opportunity for an Administrative Assistant. This opportunity, located in Helena, Montana is within the Administration department and reports to the Executive Assistant. Make an Impact on Our CommunityPureView is dedicated to providing the communities we serve with quality,...
-
Helena, United States Optum Full time***$10,000 SIGN ON BONUS FOR EXTERNAL CANDIDATES*** Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...
-
Collections Specialist
23 hours ago
Helena, MT, United States The Staff Pad Full timeThe Staff Pad is honored to partner with a non-profit healthcare system in Helena, Montana with superior care and a hometown commitment to be the gold standard for health care in Montana. As a Patient Access Specialist (PAS) , you will provide exceptional customer service and ensure seamless access to medical services. You will work closely with...
-
Hospitalist Primary Therapist
1 month ago
Helena, United States Shodair Full timeJob DescriptionJob DescriptionDescription:Shodair is looking for a Hospitalist Primary Therapist to join our amazing Social Services team in Helena, MT! Therapists are one of the most important members of our patients’ treatment teams. They work closely with other members of the interdisciplinary treatment team to determine individualized care plans, and...
