Operations Supervisor

2 weeks ago

Amsterdam, United States Life Science Logistics Full time
RESPONSIBILITIES:

  • Supervise and coordinate Warehouse Personnel and warehouse activities which include the receipt, storage, and shipping of materials to meet productivity goals, operating objectives, and warehouse maintenance functions.
  • Resourcefully and economically organize completion of day-to-day picking and loading.
  • Collaborate with internal and external customers to resolve discrepancies related to shipping, receiving, or inventory.
  • Research errors and implement corrective actions.
  • Develop plans and programs for process improvement.
  • Coordinate new and current employee training to include, but not limited to the following: personal safety, forklift safety, warehouse policy and procedures, and Standard Operating Procedures (SOPs).
  • Perform adjustments as necessary during shift to operate within specifications.
  • Prepare work schedules to include, but not limited to work assignments/rotations, employee training, breaks, overtime assignments, and coverage for vacation/personal absences.
  • Ensure building is secure during scheduled hours.
  • Assign daily workload to Warehouse Personnel.
  • Supervise the basic fundamentals of warehouse safety and good housekeeping.
  • Confirm warehouse SOPs are being adhered to and handle corrective actions as necessary.
  • Address employee issues effectively and efficiently without preferences or judgment.
  • Compile daily productivity and reliability statistics for management.
  • Effectively supervise Warehouse Personnel performance and provide cross training when and as needed for personal development and company economic objectives.
  • Conduct employee performance reviews.
  • Complete daily sanitation schedule and process end-shift paperwork.
  • Consistently inform Operations Manager of Commercial Operations of potential problems and changes.
  • Act as backup in the absence of Operations Manager.
  • Perform special projects as assigned by Operations Manager.
  • Other duties as assigned.

QUALIFICATIONS AND JOB SPECIFICATIONS:

  • Bachelor's degree plus 3 years distribution and warehouse management experience in receiving, storing, issuing, and accounting for property in a warehouse or any equivalent combination of education, training, and experience.
  • A minimum of 3 years supervisory experience is required.

  • Familiar with FDA and cGMP requirements.
  • Demonstration of the following:
    • Effective time management skills
    • Impeccable verbal and written communication skills
    • Ability to conduct appropriate research as needed
    • Attention to detail and organization
    • Critical thinking
    • Interest to work in a fast-paced environment

TECHNICAL EXPERTISE:

  • Navigate through ERP system - Tecsys Elite, MQ1.
  • Intermediate Microsoft Office skills: Outlook, Excel, PowerPoint.
  • Experience with warehouse or supply chain environments and transportation.
  • Ability to conduct/track graphical and data-driven analytics related to Client performance.
  • Ability to maintain and track budget/spending trends.
  • Advanced public speaking and presentation skills.
  • Excellent verbal and written communication skills.

ADDITIONAL EMPLOYMENT REQUIREMENTS:

  • Must be able to successfully pass all preliminary employment requirements (ie, background check and drug screen).
  • Must have a valid driver's license.

PHYSICAL/MENTAL/VISUAL DEMANDS:

  • Work is light to medium in nature with frequent walking to perform assigned tasks.
  • Occasional lifting of 50 - 75 lbs. is required.
  • Must be able to communicate clearly with shippers and employees.
  • Must be able to read at a distance close to the eyes and at arm's length, with or without correction.

WORKING CONDITIONS:

  • Activities occur both inside (protected from weather conditions but not temperature changes) and outside.
  • Employee is subjected to extreme cold while supervising in the freezer.
  • Hazardous conditions may exist, such as proximity to moving mechanical parts, electrical current and working in high places.

EQUIPMENT OPERATED:

  • Equipment: Desktop, fax machine, copier, desk phone, forklift, and pallet jack.
  • Systems: Outlook, Excel, Word, TECSYS (WMS - warehouse management system) and HRIS (employee management system).

NO AGENCIES PLEASE.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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