Team Coordinator, Customer Operations

4 weeks ago


Virginia Beach, United States Sentara Healthcare Full time

City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)

Hybrid/Remote Available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming.

Responsible for the daily operations of the department to include being a resource for questions, assist with daily activities and maintain a well-trained, productive and service-oriented work group. Also, responsible for performance monitoring and improvement efforts in support of division strategies specific to customer service, quality, and financial accuracy. Supports the team by developing and maintaining strong, collaborative relationships with members, providers and internal business partners and identifies opportunities for improvement, recommends solutions, and implements recommendations to facilitate change. In addition, serves as a role model for communication and teamwork between departments and divisions.

Associate's Degree (or higher) preferred or a minimum of five years of related experience in lieu of education is required.

Benefits: Sentara offers an attractive array of full-time benefits to include Medical, Dental, Vision, Paid Time Off, Sick, Tuition Reimbursement, a 401k/403B with matching funds, 401a, Performance Plus Bonus, Career Advancement Opportunities, Work Perks, and more.

Our success is supported by a family-friendly culture that encourages community involvement and creates unlimited opportunities for development and growth.

Be a part of an excellent healthcare organization that cares about our People, Quality, Patient Safety, Service, and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve

Keywords: Indeed, Talroo-Allied Health, Monster, Call Center

Job Summary

Hybrid/Remote Available in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington (state), West Virginia, Wisconsin, Wyoming.

Responsible for the daily operations of the department to include being a resource for questions, assist with daily activities and maintain a well-trained, productive and service-oriented work group. Also, responsible for performance monitoring and improvement efforts in support of division strategies specific to customer service, quality, and financial accuracy. Supports the team by developing and maintaining strong, collaborative relationships with members, providers and internal business partners and identifies opportunities for improvement, recommends solutions, and implements recommendations to facilitate change. In addition, serves as a role model for communication and teamwork between departments and divisions.

Associate's Degree (or higher) preferred or a minimum of five years of related experience in lieu of education is required.

Qualifications:

ALD - Associate's Level Degree

Call Center, Healthcare, Managed Care

Skills

Active Learning, Active Listening, Communication, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Mathematics, Mgmt of Staff Resources, Microsoft Access, Microsoft Excel, Microsoft Word, Monitoring, Operation and Control, Reading Comprehension, Service Orientation, Social Perceptiveness, Speaking, Technology/Computer, Time Management, Troubleshooting, Writing

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission "to improve health every day," this is a tobacco-free environment.



  • Boynton Beach, United States Customer Service Full time

    Job DescriptionJob DescriptionAbout Us:Safe Ship Moving Services is a leading moving brokerage dedicated to providing top-notch service and support to our clients. We specialize in state-to-state household goods moves, ensuring a smooth and stress-free experience. Our team is composed of highly motivated professionals who thrive in a fast-paced and dynamic...


  • Virginia Beach, United States Power of Pod, LLC Full time

    Power of Pod, LLC is seeking a detail-oriented and highly organized Operations Coordinator to join our growing team. As an Operations Coordinator, you will be responsible for supporting the day-to-day operations of our digital media company, ensuring smooth workflow and efficient processes across various departments.Responsibilities Assist with the planning...


  • Virginia Beach, United States Power of Pod, LLC Full time

    Job DescriptionJob DescriptionPower of Pod, LLC is seeking a detail-oriented and highly organized Operations Coordinator to join our growing team. As an Operations Coordinator, you will be responsible for supporting the day-to-day operations of our digital media company, ensuring smooth workflow and efficient processes across various...


  • Virginia Beach, United States Power of Pod, LLC Full time

    Job DescriptionJob DescriptionPower of Pod, LLC is seeking a detail-oriented and highly organized Operations Coordinator to join our growing team. As an Operations Coordinator, you will be responsible for supporting the day-to-day operations of our digital media company, ensuring smooth workflow and efficient processes across various...


  • Virginia Beach, United States Power of Pod, LLC Full time

    Power of Pod, LLC is seeking a detail-oriented and highly organized Operations Coordinator to join our growing team. As an Operations Coordinator, you will be responsible for supporting the day-to-day operations of our digital media company, ensuring smooth workflow and efficient processes across various departments.Responsibilities Assist with the planning...


  • Virginia Beach, United States Sentara Full time

    City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Sentara Therapy Center Indian River is seeking a Team Coordinator - Rehab Job Summary Manages staff and provides on-site supervision for daily operations, coordination of work, quality and service issues. Provides patient care staff assignments, coordinates...


  • Virginia Beach, United States Sentara Full time

    City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Sentara Therapy Center Indian River is seeking a Team Coordinator - Rehab Job Summary Manages staff and provides on-site supervision for daily operations, coordination of work, quality and service issues. Provides patient care staff assignments, coordinates...


  • Virginia Beach, United States Sentara Healthcare Full time

    Bachelors degree preferred, 5 years of related experience required. The Customer Operations Manager leads the call center team to increase member satisfaction, retention, and growth by efficiently delivering competitive services to members, provider, brokers and groups through a fully integrated organization staffed by knowledgeable, customer-focused...


  • Virginia Beach, United States Sentara Healthcare Full time

    Responsible for the daily operations of the department to include being a resource for questions, assist with daily activities and maintain a well-trained, productive and service-oriented work group. Also, responsible for performance monitoring and improvement efforts in support of division strategies specific to customer service, quality, and financial...


  • Boynton Beach, United States Customer Service Full time

    Job DescriptionJob DescriptionSafe Ship Moving Services in Boynton Beach, FL is looking for one customer support to join our 39 person strong team. We are located on 200 Knuth Rd. Our ideal candidate is self-driven, punctual, and reliable.The ideal candidate:Organized in a busy office environment: able to prioritize and multitaskGreat communicator with both...

  • Team Coordinator

    4 weeks ago


    Virginia Beach, United States Sentara Healthcare Full time

    City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Provides education, training and research, and clinical support services for clinical or business team members and other department personnel. Performs essential activities to achieve quality standards and as required by safety protocols or accreditation standards....

  • Team Coordinator

    1 week ago


    Virginia Beach, United States Sentara Healthcare Full time

    City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Provides education, training and research, and clinical support services for clinical or business team members and other department personnel. Performs essential activities to achieve quality standards and as required by safety protocols or accreditation standards....


  • Virginia Beach, United States Michaels Full time

    Store - VA BCH-CONSTITUTION, VADeliver friendly customer service, help customers shop our store and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unload and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.Major...


  • Virginia Beach, United States Devon Mack - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with Devon Mack State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance...


  • Virginia Beach, United States Alex Tzekovsky - State Farm Agent Full time

    Job DescriptionJob DescriptionROLE DESCRIPTION:As a Customer Service Representative with my agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while...


  • Virginia Beach, United States Matthew Sanderson - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryDental insurancePaid time offSigning bonusTraining & developmentVision insuranceROLE DESCRIPTION:As a Customer Relations Representative - State Farm Agent Team Member with Matthew Sanderson - State Farm Agent, you will generate the kind of exceptional client experiences that...


  • Virginia Beach, United States Rose Goheen - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Life InsuranceCompetitive salaryOpportunity for advancementPaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative with Rose Goheen, CLU State Farm Insurance, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your...


  • Virginia Beach, United States Sentara Full time

    City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Sentara Health is seeking to hire a qualified individual to join our team as a Team Coordinator, Accounting. Position Status : Full-time, Day Shift Position Location: This position is Hybrid in Virginia Hampton Roads area. Must be able to come into...


  • Virginia Beach, United States Sentara Healthcare Full time

    City/StateVirginia Beach, VAOverviewWork ShiftFirst (Days) (United States of America)Sentara Princess Anne Hospital, located in Suffolk, Virginia, is hiring a full time Team Coordinator to join our Team.BENEFITS: Sentara offers an attractive array of full-time benefits to include:Medical, Dental, Vision PlansPaid Time Off, Sick Leave, Paid Parental Leave,...


  • Virginia, United States WESCO International Full time

    Shift: Monday through Friday; 7:00 AM to 4:00 PM Why Youll Love Wesco When you join Wesco, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. With our best-in-class prod Operations, Coordinator, Operation, Supply Chain, Manufacturing