Concierge (Part-Time)

1 month ago

Washington, United States FirstService Residential Full time

**Job Overview:**

Providesexceptional customer service\. Meets and greets residents; checks guests and service providers in/out\. Able to understand and react to emergency response and access control procedures; monitors andoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms\.Assistswith general concierge services and performs administrative clerical,Wordand Excel document work\. Walks the building premises as directed for monitoring purposes\.

**This is a part\-time position for the The Artisan Condominium in D\.C\. for 16 hours a week and only on Saturday & Sunday 7am\-3pm\.**

**Your Responsibilities:**

+ Providesexceptional customer service\.
+ Meets and greets residents; checks guests and serviceproviders in/out\.
+ Able to understand and react to emergency response and access controlprocedures;monitorsandoperateselectronic security control systems; and accuratelymaintainsdaily logs,recordsand forms\.
+ Assistswith general concierge services and performsadministrative clerical,Wordand Excel document work\.
+ Walks the building premises as directedfor monitoring purposes
+ Monitors and controls access to the building
+ Resolves and follows\-up on all complaints/issues, escalating to supervisor if necessary
+ Providesgeneral concierge services as well as administrative clerical work when needed
+ Helpsmaintaina safe and secure environment throughout the building/property\(s\)
+ Walks the building premises as directed for monitoring purposes
+ Have the ability tounderstand and complete all required forms
+ May be assigned other duties by supervisor

**Skills & Qualifications:**

+ Ability to manage multiple priorities
+ Demonstrates excellent customer service,communicationand time management skills\.

+ Basic knowledge of Microsoft Applications, especially Outlook,Wordand Excel\.
+ Command of information system hardware/software is preferred
+ Good written and verbal communication skills
+ Strong customer service and interpersonal skillsrequired
+ Reasonable accommodations may be made to enable individuals with disabilities to perform theessential functions\.
+ Computer and peripherals, standard and customized softwareapplicationsand tools, and usualoffice equipment\.
+ Ability toquickly and easily navigatethe property/buildingasrequiredto meet the jobfunctions
+ Ability to lift 30 - 50lbs
+ Requires standing, sitting position forlong periodsof time, walking and occasionalclimbing when necessary
+ Handle, finger, grasp and lift objects and packages; must be able to reach with handsand arms
+ The employeeis required towork at a personal computer for extended periods of timeas well as talking on the phone for extended periods of time
+ Must have the ability to detect auditory and/or visual emergency alarms
+ Occasional overtime may berequired
+ Must have the ability to work extended/flexible hours, weekends, and attend Boardmeetings\.

**Compensation** **:**

$17\.00perhour

**Disclaimer Statement** **:**

The above informationonthis description has been designed toindicatethe general nature and level of work performedby employees within this classification\. It is not designed tocontainor be interpreted as a comprehensiveinventory of all duties, responsibilities, and qualificationsrequired ofemployees assigned to this job\. This is not anall\-inclusivejob description; therefore, management has the right to assign or reassign schedules,dutiesandresponsibilities to this job at any time\.

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