Current jobs related to Lead Patient Services Representative - Minneapolis - ogi | Obstetrics, Gynecology & Infertility


  • Minneapolis, United States SELECT EMPLOYMENT SERVICES INC Full time

    Patient Services Representative Job ID 296404 Location US-MN-Golden Valley Experience (Years) 1 Category Administrative - Customer Service Street Address 1300 Hidden Lakes Parkway Company Regency Hospital - Minneapolis Position Type Full Time Overview Critical Illness Recovery Hospital Patient Services Representative (PSR) Full-time Why work for our...


  • Minneapolis, Minnesota, United States Viverant Physical Therapy Full time

    Job Title: Patient Services RepresentativeViverant Physical Therapy is seeking a highly organized and customer-focused Patient Services Representative to join our team. As a Patient Services Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key Responsibilities:Register...


  • Minneapolis, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services Representative (Minneapolis, MN) Duration: 3 months Contract Location: Minneapolis, MN Work Type: Onsite Overview Are you a skilled Phlebotomist looking for a rewarding career in patient care? Our company is seeking a dedicated Patient Services Representative II to join our team in Minneapolis, MN. This is a 3-month...


  • Minneapolis, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services Representative (Minneapolis, MN) Duration: 3 months Contract Location: Minneapolis, MN Work Type: Onsite Overview Are you a skilled Phlebotomist looking for a rewarding career in patient care? Our company is seeking a dedicated Patient Services Representative II to join our team in Minneapolis, MN. This is a 3-month...


  • Minneapolis, Minnesota, United States Retina Consultants of Minnesota Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our team as a Patient Service Representative at Retina Consultants of Minnesota. As a key member of our front office staff, you will play a vital role in providing exceptional patient care and ensuring a positive experience for our...


  • Minneapolis, United States Vitreoretinal Surgery PLLC Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Vitreoretinal Surgery PLLC. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesAnswer multi-line phones and direct...


  • Minneapolis, Minnesota, United States University of Minnesota Full time

    About the RoleWe are seeking a highly skilled and compassionate Patient Services Representative to join our team at the University of Minnesota's Boynton Health. As a key member of our mental health clinic, you will play a vital role in supporting the care needs of our patients.Key ResponsibilitiesScreen patients and collect relevant data to identify their...


  • Minneapolis, Minnesota, United States University of Minnesota Physicians Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Patient Representative to join our team at University of Minnesota Physicians. As a Patient Representative, you will play a vital role in maintaining a welcoming and efficient environment for our patients and staff.Key ResponsibilitiesProvide exceptional customer service to patients, guests, and...


  • Minneapolis, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services RepresentativeLocation: Minneapolis, MNDuration: 2 months Contract Work Type: OnsiteShift/Time Zone: 9 AM - 5.30 PM CentralJob Description:Are you a skilled phlebotomist with a passion for patient care? We're seeking a dedicated Phlebotomist Patient Services Representative to join our team in Minneapolis, MN....


  • Minneapolis, Minnesota, United States Vitreoretinal Surgery PLLC Full time

    Job SummaryWe are seeking a highly organized and patient-focused Patient Service Representative to join our medical practice. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Your primary responsibilities will include greeting and checking-in patients, verifying...


  • Minneapolis, Minnesota, United States Vitreoretinal Surgery PLLC Full time

    Job Title: Patient Service RepresentativeWe are seeking a highly organized and detail-oriented Patient Service Representative to join our medical practice. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Answer multi-line phones...


  • Minneapolis, United States GTT, LLC Full time

    Job Title: Phlebotomist Patient Services Representative (Minneapolis, MN)Duration: 3 months ContractLocation: Minneapolis, MNWork Type: OnsiteOverviewAre you a skilled Phlebotomist looking for a rewarding career in patient care? Our company is seeking a dedicated Patient Services Representative II to join our team in Minneapolis, MN. This is a 3-month...


  • Minneapolis, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services Representative (PSR) Contract Duration 2 Months Work Type: Onsite Location: Blaine, MN Shift/Time Zone: 7:45 AM - 4:15 PM Central Job Description: Are you a compassionate and skilled healthcare professional looking to make a difference in people's lives? Join our team as a Patient Services Representative II and play a...


  • Minneapolis, United States Regency Hospital Full time

    Overview: Critical Illness Recovery Hospital Patient Services Representative (PSR) Full-time Why work for our hospitals? We are committed to your growth and success! Tuition Reimbursement Extensive and thorough orientation program Team oriented environment Health, Dental, and Vision insurance; Life insurance; Prescription coverage Paid Time Off (PTO) and...


  • Minneapolis, Minnesota, United States University of Minnesota Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Services Representative to join our team at the University of Minnesota. In this role, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesProcess patient registrations and admissions for...


  • Minneapolis, Minnesota, United States UnitedHealth Group Full time

    Job Summary: We are seeking a Patient Access Representative Lead to join our team at UnitedHealth Group. In this role, you will be responsible for greeting and welcoming patients, collecting demographic and financial data, and entering information into an electronic medical record. You will also be responsible for checking in and interviewing patients to...


  • Minneapolis, United States HealthPartners Full time

    The customer service representative thoroughly researches and resolves concerns related to billing, insurance or the patients ability to pay. The customer service representative must ensure the patient concerns and issues are resolved in a timely an Customer Service Representative, Customer Service, Patient, Financial, Representative, Service, Retail,...


  • Minneapolis, Minnesota, United States University of Minnesota Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Patient Services Representative to join our team at the University of Minnesota. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and ensuring a smooth registration process for our patients.Key ResponsibilitiesInitiate patient care episodes...


  • Minneapolis, United States Integrated Resources Full time

    Title: Patient Representative Location: Minneapolis, MN Duration: 3 months (possible extensions) Schedule: Tuesday through Friday 8am - 4:30pm (8 Hours) and Saturday 7:30am - 11:30am (4 Hours). Total = 36 hours ** Successful completion of Patient Rep training program and OJT within 5 weeks of hire** Job Description: Maintains a welcoming, friendly...


  • Minneapolis, United States Integrated Resources, Inc ( IRI ) Full time

    Title: Patient RepresentativeLocation: Minneapolis, MNDuration: 3 months (possible extensions)Schedule: Tuesday through Friday 8am - 4:30pm (8 Hours) and Saturday 7:30am - 11:30am (4 Hours). Total = 36 hours** Successful completion of Patient Rep training program and OJT within 5 weeks of hire**Job Description:Maintains a welcoming, friendly profile in the...

Lead Patient Services Representative

2 months ago


Minneapolis, United States ogi | Obstetrics, Gynecology & Infertility Full time
The Lead Patient Services Representative (PSR) is responsible for directing, supervising, and coordinating staff and activities for front desk & scheduling to provide quality, cost-effective care.

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

This is a full-time position working M-F from 8:00 am - 4:30 pm out of our Edina location. This role will also involve working a half day every 10th Saturday out of Maple Grove.

ogi | Obstetrics, Gynecology & Infertility is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions:

Oversees daily operations for PSR and Scheduling team
Act as a resource for department and ensure all office space, supplies, and equipment are maintained.
Partners with PSR Supervisor to ensure all policies and procedures are adhered to, while providing continuous recommendations for improvement.
Using organizational goals as reference, creates department goals, drives work forward, and tracks progress.
Updates PSR and Scheduling team on any organizational and/or process changes.
Ongoing review of Allscripts APM and Touchworks EMR systems and updating processes as appropriate in coordination with PSR Supervisor.
Maintain training materials, oversee training of new employees in conjunction with Front desk Supervisor
Facilitates regular staff meetings with PSR Supervisor
Trains new and existing employees:
Perform staff training as new workflows are implemented
Assist in training of new PSR employees.
Addresses performance:
Ensure team receives recognition
Provide feedback for annual performance reviews, highlighting any development opportunities
Monitors performance and attendance, partnering with PSR Supervisor to address concerns
Readily communicate issues affecting Organizational Core Values
Other duties as assigned

Education:

High school diploma or equivalent required

Essential Requirements:

Ability to:

Comply with company policies, procedures, practices and business ethics guidelines.
Complete job required training.
Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
Demonstrate prompt and reliable attendance
Work in the clinic during business hours
Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
Communicate and interact in a respectful and professional manner
Prioritize workload while being flexible to meet the expectations of the daily operations
Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
Understand and execute a variety of instructions
Effectively operate equipment and communicate on and operate the phone system
Work independently with minimal supervision
Travel to other work locations, if required

Performance Expectations – i-Health’s Core Values:

Integrity - Do the right thing and take responsibility for what you do and say
Service - Consistently contribute to deliver an exceptional experience
Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

Clinic setting

Notes:

Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.