Clinical Service Representative

5 days ago

Westlake, United States University Hospitals Urgent Care Full time
We are looking to hire talented Medical Assistants or EMT-A staff for our Westlake clinic located at 2209 Crocker Rd, Ste. D; Westlake, OH, 44145.

All candidates should make sure to read the following job description and information carefully before applying.

*This position requires successful completion of a Medical Assistant or EMT-A education from an accredited institution*

Scheduling is tentative 9am - 8pm weekdays and 9am - 5pm weekends, 3 shifts/week for full time on a floating schedule. Rotating weekends and holidays are required. Schedules published on a monthly basis.

ROLE & RESPONSIBILTIES:
Prepare patient(s) for and assist with examination and/or treatment
Perform triage and obtain vital signs
Obtain and timely and accurately document patient history in Electronic Medical Record (EMR)
Collect and maintain all patient and business documents while always maintaining confidentiality
Collect routine laboratory specimens including phlebotomy, urinalysis and/or oral swabs
Administer medications and non-intravenous injections (intramuscular, subcutaneous and/or intradermal)
Start an IV, place a catheter and perform splinting when needed/directed
Perform various other clinical, aseptic and/or basic laboratory procedures
Document within Electronic Medical Record (EMR) all medical interventions timely and accurately
Understand and enforce standard health care regulatory requirements
Responsible for quality assurance program for compliance with CLIA waived laboratory and patient result trackers
Always ensure HIPAA and OSHA compliance
Perform office procedures including all general administrative duties; ability to operate all office medical equipment
Required to travel to various locations as needed based on staffing and volume
Other duties as assigned

EDUCATIONAL REQUIREMENT & QUALIFICATIONS:
Successful completion of a MA, LPN, EMT, RN or X-Ray Technology program from an accredited institution
One year of relevant healthcare experience; preferably urgent care or emergency department
Willing to train new, stellar graduates
Must be proficient in venipuncture and injections
Knowledge of clinical procedures, medical anatomy, and physiology

INDPC

Licenses & Certifications
Preferred
Medical Assistant Cert
RN Certification
Paramedic Certification
LPN Certification
EMT Certification

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