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Open Enrollment Specialist
2 months ago
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
A well-known firm in the health care industry in downtown Portland is seeking an Open Enrollment Specialist to add to their data-focused team. Our ideal candidate will have a strong attention to detail and high level of accuracy in this analytical data entry role. Apply now for this great opportunity to break into one of Portland's leading healthcare firms and start building your career
*Location: *Onsite in Portland, OR
*Pay: *$18.00/HR
*Type: *Contract – Duration 4+ months (historically has extended)
*Schedule: *Monday – Friday / Flexible on time as long as it is in their normal hours of operation (7:30 AM – 5:30 PM PT)
*Open Enrollment Specialist Responsibilities:*
* Responsible for eligibility and enrollment procedures daily via enrollment, electronic file, web-based transactions, email enrollments, and sending welcome packet to our new members for all products and lines of business.
* Ensure the accuracy and timeliness of entering enrollments within the department, Employer Groups, State and Federal standards depending on Product and Line of Business.
* Responsible for following delinquency policy and procedures to ensure both compliance and timely receipt of administrative fees and premiums.
* Ensures all member, premium and administrative fees are reconciled monthly to the penny.
* Maintains confidentiality of all information related to members, employer groups, employees, and as appropriate, other information.
* Highly motivated and able to take initiative, demonstrated ability to identify and solve problems.
* Responds to all internal and external customer inquiries regarding enrollments, ID cards and attends customer meetings as requested by Sales and Account Services.
* Responsible to log and track enrollment applications in excel and give monthly reports to the Supervisor and the groups that shows a running balance on total enrollments received; enrollments entered into their system; voids and pending.
* Accurately enter COB, COBRA and Pre-Existing for timely and accurate claims adjudication as well as sending out required COBRA notifications.
* Requests and verifies the issuance and accuracy of member ID cards.
* Adhere to and enforces group contract, State and Federal guidelines regarding eligibility standards and requirements.
*Open Enrollment Specialist Qualification:*
* High school diploma or equivalent is required.
* 3+ years of experience in data entry, customer service, enrollment, billing, and reconciliation environment. (Preferred fast-based businesses).
* Working experience with MS Office Suite, specifically Word and Excel.
* Typing proficiency of 25 WPM preferred.
* Previous experience and/or knowledge of FACETS preferred.
* Strong customer service experience, with the ability to be patient, communicative, and courteous.
* Maintaining confidentiality is required.
\*\*We are unable to accommodate corp. to corp. candidates\*\*
*About Motus Recruiting and Staffing, Inc:*
Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
JB/12753
Job Types: Full-time, Contract
Pay: $18.00 per hour
Application Question(s):
* Can you type at 25 WPM with accuracy?
Education:
* High school or equivalent (Required)
Experience:
* data entry, customer service, enrollment, and/or admin: 3 years (Preferred)
Work Location: In person
