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Enrollment Coordinator

1 month ago

Portland, Maine, United States GT Independence Full time

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care. We help thousands of people in public health programs find and hire their own personal assistants. Our Field Services team strives to create trust, autonomy, and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do. We value excellence, but we won't micromanage to achieve it. If you are self-motivated, we'll give you the freedom to succeed on your own. As an Enrollment Specialist, you will be responsible for completing intake forms, preparing change of address records, and issuing service discontinuance orders. You will also confer with customers in person and by telephone to provide information about services, keep records of customer interactions and transactions, and communicate with family members to assist them in understanding and supporting consumers. Additionally, you will identify opportunities to add to or improve our service offerings and maintain confidentiality of records relating to consumers. You will uphold our mission and values and perform other duties as assigned. We offer competitive wages and benefits, flexible time off, and the opportunity to grow professionally. If you are self-motivated and passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.