Patient Care Coordinator

5 days ago


Westmont, United States Sonova Full time $18 - $20
Westmont (IL), United States

You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.

Patient Care Coordinator - Westmont, IL
154603

Connect Hearing Centers, part of Sonova Audiological Care US

Location: Westmont, IL

200 E Chicago Ave # 102, Westmont, IL 60559

Current pay: $18.00 – 20.00 an hour + Sales Incentive Program

Hours: Monday - Friday 8:00am-4:300pm

Are you looking for an opportunity to make a difference? Are you comfortable in a fast-paced retail clinic environment? Are you passionate about providing customer service that exceeds expectations?

The Patient Care Coordinator (PCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the PCC is able to provide support to referring physicians and patients. The PCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.

What We Offer:

Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time…No Nights or Weekends
Legal Shield and Identity Theft Protection
1 Floating Holiday per year

As a Patient Care Coordinator, you will:

Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients’ insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month

Education:

High School Diploma or equivalent
Associate degree, preferred

Skills/Abilities:

Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus

Work Experience:

2+ years in a health care environment is preferred
Previous customer service experience is required

Industry/Product Knowledge Required:

Prior experience/knowledge with hearing aids is a plus

We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.

#INDPCC

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate’s ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

  • Westmont, United States Chicagoland Smile Group Full time

    Join Our Team at Fairview Dental! At Fairview Dental, we are dedicated to providing exceptional dental care and ensuring a positive experience for our patients. Our team is committed to creating a welcoming and supportive environment for everyone who Care Coordinator, Patient Care, Patient, Coordinator, Operations, Dental, Healthcare


  • Westmont, United States Great Lakes Dental Partners Full time

    Job Type Full-timeDescriptionJoin Our Team at Fairview Dental!At Fairview Dental, we are dedicated to providing exceptional dental care and ensuring a positive experience for our patients. Our team is committed to creating a welcoming and supportive environment for everyone who visits us. We are excited to announce that we are looking to add another...


  • Westmont, United States Great Lakes Dental Partners Full time

    Job Type Full-time Description Join Our Team at Fairview Dental! At Fairview Dental, we are dedicated to providing exceptional dental care and ensuring a positive experience for our patients. Our team is committed to creating a welcoming and supportive environment for everyone who visits us. We are excited to announce that we are looking to add another...


  • Westmont, Illinois, United States Extended Care Clinical Full time

    Restorative Aide Role Overview:Extended Care Clinical is in search of a committed Restorative Aide to enhance our team. In this vital position, you will be responsible for coordinating and delivering specialized restorative nursing care to our patients. Collaborating closely with the Nursing department and Rehabilitation team, your efforts will focus on...


  • Westmont, Illinois, United States Illinois Bone and Joint Institute LLC Full time

    Job OverviewThe Illinois Bone & Joint Institute, LLC is thrilled to present an opportunity for a Patient Services Coordinator II within our dynamic Westmont Rehabilitation Services team.As one of the leading independent orthopedic practices in the United States, we pride ourselves on our extensive network of 100 locations and 150 skilled physicians...


  • Westmont, Illinois, United States Great Lakes Dental Partners Full time

    About the RoleWe are seeking a highly skilled and dedicated Dental Care Coordinator to join our team at Great Lakes Dental Partners. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients.Key ResponsibilitiesPatient Satisfaction: Manage patient inquiries,...

  • Pharmacy Technician

    5 days ago


    Westmont, Illinois, United States Walgreens Full time

    Job Summary:Walgreens is seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a critical role in providing exceptional patient care and contributing to the success of our pharmacy operations.Key Responsibilities:Assist pharmacists in the practice of pharmacy, including reviewing and processing prescriptions,...


  • Westmont, Illinois, United States Duly Health and Care Full time

    About the RoleWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Duly Health and Care. As a key member of our front desk team, you will be responsible for providing exceptional patient service and support to our patients and clinical departments.Key ResponsibilitiesProvide efficient and effective patient...


  • Westmont, Illinois, United States Extended Care Clinical Full time

    Restorative Aide Position Overview:Extended Care Clinical is in search of a committed Restorative Aide to enhance our healthcare team. In this role, you will be instrumental in delivering tailored restorative nursing support to our patients. Collaborating closely with the Nursing department and Rehabilitation specialists, your efforts will focus on...

  • Therapeutic Aide

    1 week ago


    Westmont, Illinois, United States Extended Care Clinical Full time

    Position Overview:Extended Care Clinical is in search of a committed Rehabilitation Support Specialist to enhance our team. In this role, you will be instrumental in delivering specialized restorative nursing services to our patients. Collaborating closely with the Nursing department and Rehabilitation team, your efforts will be vital in promoting both the...

  • Restorative Aide

    3 months ago


    Westmont, United States Extended Care Clinical Full time

    Restorative AideExperience individualized care at an Extended Care affiliated facility. Each facility’s highly skilled clinical and therapy teams are well-versed in delivering specialized services that are centered around your specific needs, interests, and capabilities. This steadfast dedication ensures a smoother and safer transition during your...

  • Nurse Supervisor

    4 days ago


    Westmont, Illinois, United States BRIA Full time

    Competitive Compensation PackageAbout BRIABRIA is a community-driven organization that prioritizes work-life balance and provides a compassionate care environment for our residents. As a Nurse Supervisor, you will be empowered to make a meaningful impact in the lives of our residents.Nurse Supervisor (RN) Responsibilities:Oversee the resident care of your...

  • Registered Nurse

    1 month ago


    Westmont, United States Advocate Aurora Health Full time

    Job DescriptionAdvocate Aurora Health is seeking a Registered Nurse (RN) ICU - Intensive Care Unit for a nursing job in Westmont, Illinois.Job Description & RequirementsSpecialty: ICU - Intensive Care UnitDiscipline: RNDuration: Ongoing36 hours per weekShift: nightsEmployment Type: Staff-Full time ICU Registered Nurse (RN) opportunity.-Night Shift 7p-7a,...

  • Registered Nurse

    1 month ago


    Westmont, United States Advocate Aurora Health Full time

    Job DescriptionAdvocate Aurora Health is seeking a Registered Nurse (RN) PACU - Post Anesthesia Care for a nursing job in Westmont, Illinois.Job Description & RequirementsSpecialty: PACU - Post Anesthesia CareDiscipline: RNDuration: Ongoing40 hours per weekShift: flexibleEmployment Type: StaffRegistered Nurse- PACUPACU, ED, or ICU/ CCU RN exp and ACLS is...


  • Westmont, Illinois, United States Duly Health and Care Full time

    Job Summary:Duly Health and Care is seeking a skilled Pulmonary Function Technologist to join our team. As a key member of our respiratory care team, you will be responsible for conducting pulmonary function tests and providing high-quality patient care.Key Responsibilities:Conduct pulmonary function tests, including spirometry and lung volume...

  • Registered Nurse

    2 weeks ago


    Westmont, Illinois, United States Fresenius Medical Care Holdings, Inc. Full time

    LANGUAGE SKILLS: Bilingual skills in Spanish are advantageous.OBJECTIVE AND SCOPE:Aligns with the mission, vision, core values, and customer service principles of the organization. Complies with the organization's compliance program, including adherence to all regulatory and policy requirements.KEY RESPONSIBILITIES:QUALITY ASSURANCE:Facilitates and promotes...


  • Westmont, United States Fresenius Medical Care Full time

    POSITION FEATURES: AZURA PURPOSE AND SCOPE: A Certified Registered Nurse Anesthetist (CRNA) in an advanced practice registered nurse (APRN) who practices both autonomously and in collaboration with a variety of health providers on the interprofessional team to deliver high-quality, holistic, evidence-based anesthesia and pain care services. The CRNA cares...


  • Westmont, United States Fresenius Medical Care Full time

    POSITION FEATURES: AZURA PURPOSE AND SCOPE: A Certified Registered Nurse Anesthetist (CRNA) in an advanced practice registered nurse (APRN) who practices both autonomously and in collaboration with a variety of health providers on the interprofessional team to deliver high-quality, holistic, evidence-based anesthesia and pain care services. The CRNA cares...


  • Westmont, United States Fresenius Medical Care Full time

    POSITION FEATURES:AZURAPURPOSE AND SCOPE:A Certified Registered Nurse Anesthetist (CRNA) in an advanced practice registered nurse (APRN) who practices both autonomously and in collaboration with a variety of health providers on the interprofessional team to deliver high-quality, holistic, evidence-based anesthesia and pain care services. The CRNA cares for...


  • Westmont, United States Fresenius Medical Care Full time

    POSITION FEATURES: AZURA PURPOSE AND SCOPE: A Certified Registered Nurse Anesthetist (CRNA) in an advanced practice registered nurse (APRN) who practices both autonomously and in collaboration with a variety of health providers on the interprofessional team to deliver high-quality, holistic, evidence-based anesthesia and pain care services. The CRNA cares...