Account Resolution Representative

4 weeks ago


Chicago, United States State Collection Service Full time
The GREAT STATE TEAM is seeking Remote Account Resolution Representatives to join our fast-growing teams As an Account Resolution Representative you are responsible for making outbound and taking inbound calls to collect payment for medical and non-medical accounts.

Increase your chances of an interview by reading the following overview of this role before making an application.

**Veterans and Military Spouses Encouraged to Apply**

Duties include but are not limited to:

Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
Utilize negotiating and customer service skills to achieve positive results
Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

Qualifications, Skills, and Experience:

1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
Ability to enter and update data on company and/or client systems in an accurate, timely manner
Ability to work successfully in a fast-paced, deadline-oriented environment
Strong organization skills. The ability to work on multiple tasks simultaneously
Focus upon customer service and deliverables
Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
Ability to work successfully and cooperatively within a team-based environment

Wage:

Hourly wage based on experience, plus monthly commission opportunities
$500 guarantee monthly bonus for the first 90 days

Schedule:

Monday through Thursday, three days from 8:00am - 5:00pm, one evening from 11:00am - 8:00pm, Fridays from 8:00am - 5:00pm with one closing shift per month from 10:00am - 7:00pm, and one Saturday per month from 9:00am - 1:00pm CST. Note: these hours may vary during daylight savings time.

We Offer a Comprehensive Benefits Package:

Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts
Paid time off starting at 90 days and annual profit sharing
7 Paid Holidays – Thanksgiving, Christmas Day, Christmas Eve, New Year’s Day, Memorial Day, Fourth of July, and Labor Day
Family Friendly Events
Wellness Programs/Gym Reimbursement
All necessary equipment and technical support provided

* Benefits eligibility is dependent upon FTE Status and Position

*All offers of employment are contingent upon successful completion of a criminal background check and references.

Your next great career move could be a click away. Apply now
State Collection Service is an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position

  • Chicago, Illinois, United States CNA Full time

    Job DescriptionRole OverviewWe are seeking a highly skilled Senior Claims Resolution Expert to join our team at CNA. As a key member of our claims department, you will be responsible for managing complex claims from inception to resolution.About the RoleThis is a highly technical and analytical role that requires a deep understanding of insurance and claims...


  • chicago, United States CPS, Inc. Full time

    Account Representative/Chemical Engineer/Refining/Refinery/Petrochemicals/Technical Sales/Chemicals/Chemical Sales Engineer/Process Chemicals/Process Engineer/Utility Engineer/Sales EngineerAs the Account Representative job responsibilities include, but are not limited to, the following:Maintain company programsResolve technical issues in assigned areaMake...


  • Chicago, United States James Hardie Building Products Full time

    Make your dream career a reality. It‘s possible!FullyRemotefrom your home office$22/hr + overtime potentialAs a Customer Account Representative and member of Customer Operations, you are part of a fast-paced, critical thinking, and high-pressure environment. Our representatives are always on top of their game, constantly providing support to our customer...


  • Chicago, United States Saint Xavier University Full time

    To support all student accounts receivable service functions. Assist students and families with account questions and payment processes on their student account. Essential Duties & Responsibilities Assist Director and Assistant Director with dail Representative, Student, Accounts Receivable, Education, Account, Payment


  • Chicago, Illinois, United States ATS Institute of Technology, Nursing School Full time

    **Job Summary**ATS Institute of Technology, Nursing School is seeking a highly skilled and detail-oriented Student Account Representative to join our team. As a Student Account Representative, you will be responsible for ensuring timely collection of outstanding balances and assisting in the management of student billing accounts.**Key...


  • Chicago, United States ATS Institute of Technology, Nursing School Full time

    At ATS Institute Of Technology, we're dedicated to empowering our students by making a lasting, positive impact on their lives. Established in 1998, ATS Institute is a dynamic and forward-thinking institution that is driven by innovation and excellence in healthcare education. As an institutionally accredited school by the Accrediting Bureau of Health...


  • Chicago, United States Fox Carriers Full time $45,000 - $60,000

    Expedited Account Representative Needed!Job Description:Get Carrier LLC is a full-service, asset-based 3PL, specializing in LTL, Expedited, Last Mile, Drayage, FTL, and Auto Transport. We are growing fast and are looking for an experienced and professional Expedited Account Manager. We offer a rewarding environment and are seeking someone looking for more...


  • Chicago, Illinois, United States RION Equipment Full time

    RION Equipment is a leading provider of material handling and aerial equipment solutions. We are seeking an experienced Account Manager to join our team and drive business growth.The ideal candidate will have a proven track record of developing and maintaining strong relationships with customers, identifying new business opportunities, and providing...


  • Chicago, United States PSG Global Solutions Careers Full time

    Apply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Client Service Representative, working in Banking/Finance industry in Chicago, Illinois, United States. Act as the primary contact for investment management firms on domestic and/or international trade communication and...


  • Chicago, Illinois, United States Labelmaster Full time

    Position PurposeWe are seeking a Sales and Account Development Representative to join our Inside Sales team in the exciting world of hazmat compliance. You will leverage your friendly personality in conversations with our dedicated customers, assisting them with their hazmat shipping needs as well as growing their accounts.We offer a base pay of $21.63 -...


  • Chicago, Illinois, United States Paycom Full time

    Job Title: Emerging Markets Account RepresentativeAt Paycom, we are seeking a highly motivated and results-driven Emerging Markets Account Representative to join our team. As an Emerging Markets Account Representative, you will be responsible for holding meetings with incoming leads, securing new emerging market accounts, and leading all small market Paycom...


  • Chicago, United States JBS USA Full time

    Description Senior Sales Account RepresentativePurpose and Scope/General Summary:We are seeking a Senior Sales Account Representative to join our JBS Prepared Foods team at JBS.The ideal candidate will be located in Ohio, Indiana, or Illinois.Responsibilities:Manage business unit current and future customer accounts across multiple domestic channelsUse...


  • Chicago, United States JBS USA Full time

    Description Senior Sales Account RepresentativePurpose and Scope/General Summary: We are seeking a Senior Sales Account Representative to join our JBS Prepared Foods team at JBS. The ideal candidate will be located in Ohio, Indiana, or Illinois. Responsibilities:Manage business unit current and future customer accounts across multiple domestic channelsUse...


  • Chicago, United States Uline Full time

    Chicago, IllinoisSales Account Representative Launch your sales career with Uline! Join our team of sales professionals supported by the best training, tools and products. As a privately owned company, Uline continues to grow, creating new career opportunities and job stability you can count on! Why Join Uline? No previous sales experience required....


  • Chicago, Illinois, United States Actalent Full time

    Job Title: Design Coordinator/Account ManagerThe Design Coordinator/Account Manager will serve as a liaison between regional representatives and internal teams, ensuring an exceptional customer experience from project conception through post-installation.Key Responsibilities:Field inquiries related to product technical and physical aspectsCoordinate with...


  • Chicago, United States Chubb Full time

    Job Description Financial Lines Underwriting Associate Representative is responsible for supporting the underwriting process for multiple lines of insurance coverage. •Contributes to the achievement of customer group or financial lines goals, as well as corporate goals relating to growth, profit, renewal retention, rate, exposure, service and producer...

  • Account Representative

    6 months ago


    West Chicago, IL, United States Genuine Parts Company Full time

    SUMMARY:The Account Representative drives sales, identifies, and generates opportunities for various types of customers. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations. The Account Representative provides education of Motion Industries products through technical presentations.JOB DUTIES:•...


  • Chicago, United States Spectraforce Technologies Full time

    Job Title: Client Service Representative Location: Tempe AZ / Chicago IL (Hybrid) Anchor Days: Monday - Thursday [any 3 days] Duration: 4 months Assignment Shift/Hours: Tempe [9:30a-6pm] or Chicago [7:30a-4pm ], 40hours/weekSummary: We are currently looking for Customer Service Representative within our Banking Operations team. As a Customer Service...


  • Chicago, United States Tundra Technical Solutions Full time

    *3+ month contract with our large financial services client We are currently looking for Customer Service Representative within our Banking Operations team. As a Customer Service Representative in Banking Operations, under direct supervision you will assist in the timely and accurate handling of all account holder related inquires and needs. As a contact...


  • chicago, United States Tundra Technical Solutions Full time

    *3+ month contract with our large financial services client We are currently looking for Customer Service Representative within our Banking Operations team. As a Customer Service Representative in Banking Operations, under direct supervision you will assist in the timely and accurate handling of all account holder related inquires and needs. As a contact...