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Client Services Associate

4 months ago


Saint Louis, United States St. Andrews Seniors Solutions Full time
Home Care Client Services Associate

Please ensure you read the below overview and requirements for this employment opportunity completely.

St. Andrew's Senior Solutions is seeking an energetic Client Services Associate to join our growing Team. This exciting position is responsible for supporting all areas of our business and the spectrum of services we provide. We are the home and community-based services division of St. Andrew's Resources for Seniors System - a Leader in the Health Care Industry for over 60 years. We provide hourly and visit in-home support services to individuals in their homes and our St. Andrew's communities. Our other programs support low-income seniors in their homes as well as employees needing guidance with their aging loved ones.

The Client Services Associate will provide support for our fast-paced office with a focus on Customer and Employee relations. Responsibilities include but are not limited to inbound and outbound calls for clients and employees, data entry to assist with bi-weekly payroll processing and client billing, managing employee and client file compliance, marketing support, managing social media updates, assistance with recruitment, monitoring and ordering office supplies, back up to scheduling including on-call rotation and occasionally providing hands on care if needed.

The idea candidate is outgoing, energetic and a positive Team player. The role has a heavy customer service focus. Must have compassion for seniors and the caregivers that serve them. You will need strong interpersonal relationship skills, proficient computer skills including, Outlook, Word, and Excel. Excellent verbal and written communication skills, impeccable follow up and attention to detail is also required.

This is an entry level full-time hourly position located in Creve Coeur, MO. We offer Health, Dental and Vision Insurance, Matching 401K, PTO, and much more. We are an Equal Opportunity Employer. Please submit resume to Monica Krisanic, Client Services Director at .

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
On call

Experience:
Schedule management: 1 year (Required)

Ability to Relocate:
St. Louis, MO 63146: Relocate before starting work (Required)

Work Location: In person