Assistant Director of Human Resources

1 month ago


Oklahoma City, United States Pyramid Global Hospitality Full time
About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company

Location Description

Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey. Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination.

#BMC-Okana

Overview

Shape your years of leadership skills and career experience by being a part of our supportive and collaborative work environment that encourages growth and fosters success.

Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as the Assistant Director of Human Resources to join our Human Resources team to launch this world-class property.

OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet.

Our employees are Experience Curators who are professional memory-makers, creating personalized guest experiences from start to finish. Experience Curators craft meaningful, over-the-top experiences that wow our guests time after time.

Our Vision for our team members:
  • Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination
  • Contribute to our distinctive atmosphere and foster your personal and professional growth
  • An individual committed to creating exceptional guest experiences
  • Be appreciated for what you bring to the team
  • Learn and grow with a company that values its associates
Why OKANA:
  • Competitive wages
  • People-first culture
  • Health insurance
  • Retirement savings
  • Growth opportunities
  • Paid time off
  • Festive environment
  • Perks & discounts
About the role

The Assistant Director of Human Resources will assist the Director of Human Resources with the overall smooth operation of the Human Resources Department to include, but not limited to recruitment, staffing, retention, training, benefits administration, wage administration, assoiate relations, discipline, terminations, workers' compensation. This role is critical to the operation of the HR office in compliance with all company policies, as well as, all federal, state and local legislation

What you will be doing:

The primary responsibilities for the Assistant Director of Human Resources include but are not limited to:

Associate Relations:
  • Address experience curator concerns and grievances in a timely and confidential manner.
  • Foster a positive working environment and promote experience curator engagement initiatives.
  • Assist DOHR with the coordination of all separations/terminations (i.e.; termination of all benefits, COBRA, Life Insurance conversion, Unemployment, Exit Interview, 401(k), etc.).
Training and Development:
  • Coordinate training programs for staff development.
  • Identify training needs and implement strategies to enhance experience curator skills.
Performance Management:
  • Implement and oversee performance appraisal processes.
  • Work with department managers to address performance issues and support experience curator growth.
Compliance and Policies:
  • Ensure compliance with employment laws and regulations.
  • Develop and update HR policies and procedures.
  • Workers Comp administration: assist where necessary regarding injury reporting, providing information to experience curators, injury report to insurance company and monitoring experience curator injuries in an effort have the experience curator return to work either with restricted duty or full duty.
  • Assist with performing/overseeing audits regarding I-9, tax forms etc.
Benefits Administration:
  • Administer experience curator benefits programs, including health insurance and retirement plans.
  • Communicate benefits information to experience curators and address inquiries.
  • Responsible for the day-to-day administration of all benefits including (401(k), Medical, Vision, Dental, LTD, Life & AD&D, HIRD forms, as well as ancillary benefits such as PTO, vacation, sick, holiday etc.) and the answering of questions from experience curators regarding such.
  • Responsible for the administration of COBRA benefits through Cobra, serve for new hires and separations.
  • Administer Leave of Absence, ADA, and FMLA.
  • Responsible for the coordination of "Open Enrollment."
Employee Recognition:
  • Implement experience curator recognition programs to acknowledge outstanding performance.
  • Organize and oversee experience curator events and activities.
  • Drive efforts to improve/maintain overall engagement of the workforce - develop and motivate others. Assist DOHR with the planning and implementation of experience curator functions.
Experience Curator Data Management:
  • Maintain accurate and up-to-date experience curator records.
  • Manage HRIS (Human Resources Information System) for data tracking and reporting.
Diversity and Inclusion:
  • Promote diversity and inclusion initiatives within the hotel.
  • Ensure fair and equal treatment of all experience curators.
What you bring to the role:
  • Bachelor's degree in Human Resources, Hospitality and Hotel Administration, or a related field; Master's degree or HR certification is a plus.
  • Minimum of five (5) years of strong Human Resources experience, including at least two (2) or more years of Human Resources Leadership experience. Opening experience of a large hotel or resort is critical
  • Proven experience in talent acquisition and recruitment, preferably within the hospitality industry.
  • Strong knowledge of current trends, technologies, and best practices in talent acquisition and recruitment.
  • Exceptional interpersonal and communication skills with the ability to build strong relationships at all levels of the organization.
  • Strong organizational and analytical skills, along with demonstrated ability to multi-task and prioritize in a fast-paced work environment.
  • Demonstrated ability to work with maximum efficiency, accuracy and attention to detail.
  • Demonstrated ability to work cohesively with a team
  • Must have experience in all Microsoft Office and industry relevant HRIS systems.
  • Ability to exercise sound logic and judgment in evaluating situations and utilizing appropriate resources.
  • Must be self-directed, motivated and demonstrate exceptional customer service and interpersonal skills.
  • Ability to communicate effectively in the English language, both verbally and in writing. A second language is desirable.
  • Available to work on holidays and weekends.


OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first.

Pyramid Global Hospitality is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Compensation Range

The compensation for this position is $88,000.00/Yr. - $110,000.00/Yr. based on qualifications and experience.

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