Branch Manager

6 days ago

Trenton, United States Peoples Financial Services Full time

Description
If you are looking for a great place to work, and reach your potential, look to Peoples Security Bank & Trust. We continue to grow and are always looking for the right people to join our team.
#TeamPSBT
Branch Managers promote the Bank’s brand, mission and services in the local community and ensure the branch staff is aligned with the efforts to deliver an exemplary experience for our customers, regardless of the delivery channel. They coach and lead staff to attain goals and objectives within the branch and ensure the office is in compliance with operating policies and procedures as well as outside regulatory requirements.
Essential Duties:
Leads, develops and coaches the branch staff to provide exemplary customer service; inclusive in meeting all aspects of the financial needs of customers and the community.
Coaches the branch and ensures that all customer services are being met, customer problems are resolved, sales objectives are met and standard operating procedures are followed.
Promotes the Bank’s brand and mission in the community by coordinating regular and consistent outreach efforts business development/community calls. Effectively promote Bank’s products and services within the community. Participates in networking events.
Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled.
Ensures that the branch office is properly staffed.
In conjunction with the Assistant Branch Manager, makes certain that all office operations are performed in accordance with established Bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc.
Maintains prescribed security controls.
Counsels customers and prospective customers on the Bank’s loan products; takes retail loan applications; and closes loans.
Prepares audit responses.
Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; adheres to budget parameters.
Directly supervises assigned personnel as follows:
Manages the selection of new employees.
In conjunction with the Regional Branch Administration Manager, coordinates the proper orientation and training of new hires.
Monitors and reviews employee performance on an ongoing basis. Regularly conducts meetings with branch staff to discuss performance.
Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged.
Administers personnel policies and procedures as established by Bank policy.
Communicates with retail banking management, other office managers, and appropriate staff in order to integrate goals and activities.
Provides periodic reports to retail banking management and other groups as required throughout the Bank.
Benefits Offered to Peoples Security Bank Employees
Medical Plans
Dental Plan
Vision Plan
Life Insurance
Disability Insurance
401(K) Plan
ESOP Plan
Paid Time Off
Paid Holidays
Employee Assistance Program
Banking Classes
College Tuition Reimbursement
Internal Advancement Opportunities
Company Overview
Established in 1905, Peoples Security Bank & Trust Company is headquartered in Scranton, Pennsylvania, and is one of the largest community banks in Eastern Pennsylvania, with a footprint stretching from Binghamton, New York down through the Endless Mountains into the Greater Scranton Area, the Poconos, Lehigh Valley, Greater Delaware Valley, Greater Pittsburgh Region in Pennsylvania to Piscataway, New Jersey.
Peoples Security Bank & Trust is more than a financial institution in the communities we serve; we are a part of them as well. We are always looking at the needs of our customers and how we can exceed their expectations as we continue to make enhancements while maintaining our hometown values. No matter what you do or where you go, Peoples Security Bank will be here to assist you with your financial needs.
Peoples Security Bank and Trust is an Equal Opportunity Employer.
Requirements
Education/Training: Bachelor’s degree in a related field normally required.
Skill(s): Demonstrates strong communication and interpersonal skills; highly proficient in sales and in customer relationship development; demonstrated management skills to lead, train and develop branch staff; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; strong understanding of loan documentation; moderate PC skills; proficient knowledge of Microsoft Office.
Experience: A minimum of five (5) years of branch leadership experience is normally required. Demonstrated ability and willingness to conduct business development calls within the community.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential job functions of this position, the employee is regularly required to sit, stand, talk, hear, walk, use hands and fingers, handle or feel objects, and reach with hands and arms. At times required to stoop, kneel, bend, crouch and lift up to 25 pounds. This position requires regular use of a computer.

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