Assistant Manager

2 days ago

Cleveland, United States Tractor Supply Full time
Overall Job Summary

The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store. The Assistant Store Manager serves as the second in charge of operations to the Store Manager. Duties include delivering a Legendary Customer Experience, providing leadership and direction to the store team, and performing operational activities throughout the store. The Assistant Store Manager is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.

Do you love the life out here and want to share it with others? At Tractor Supply we strive to make the life out here a little bit better each day for both our neighbors and our teams.

Essential Duties and Responsibilities (Min 5%)

It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
  • Maintain regular and predictable attendance.
  • Work scheduled shifts, and have the ability to work varied hours, days, nights, weekends, and overtime, as dictated by business needs.
  • Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
  • Deliver on our promise of Legendary Customer Service through GURA:
    • Greet the Customer.
    • Uncover Customer's Needs & Wants.
    • Recommend Product Solutions.
    • Ask to Add Value & Appreciate the Customer.
  • Proficient in all Team Leader and Receiver functions.
  • Create and foster a welcoming environment and sense of belonging in the Store. Ensure that the power of diversity, equity and inclusion is experienced everyday across our Team Members, Customers, Suppliers and Communities. Ensure Team Members mirror the communities the Store serves. Ensure a supportive and engaging experience for Team Members and Customers by fostering different backgrounds, experiences, perspectives, ideas and innovative thinking.
  • The Assistant Store Manager is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
    • Assist Store Manager in Store Operations including: driving sales and profit, customer loyalty, planning, prioritization, and delegating of daily tasks.
    • Support Store Manager in Team Member counseling, hiring/staffing decisions, scheduling, Team Member training including product knowledge development, appropriate application of policies and procedures and encouragement of continuous learning, and maintaining a productive work environment.
    • Perform Opening/Closing procedures.
    • Transport and make deposits to the bank.
    • Resolve customer complaints/issues and ensure the customer has a positive shopping experience.
    • Ensure the customer has a Legendary shopping experience that differentiates from the competition.
    • Champion the Customer Experience in the store and execute the role of the GURA Sales Leader.
    • Lead freight movement, and support merchandising initiatives, feed management, and inventory control.
    • Operate cash register/computer.
    • Supervise cash handling procedures.
    • Adhere to loss prevention standards and respond to any alarm calls as needed.
    • Operate Forklift and Baler.
    • Ensure the safety and well-being of birds. Sanitize and maintain poultry holding tanks and care for birds as required.
    • Assist customers with loading purchases.
    • Complete all documentation associated with any of the above job duties.
    • Obtain license or certifications as needed by the business.
  • May be required to perform other duties as assigned.
Required Qualifications

Experience: Previous retail leadership experience is required. Farming, ranching, pet/equine, or welding knowledge is strongly preferred. Must be 18 years of age or older and possess a valid driver's license.

Education: High school diploma or the equivalent is required. Bachelor's degree in Business Administration or related field is preferred. Regardless of education level, you must be able to read, write, and count accurately.

Preferred knowledge, skills or abilities
  • Ability to perform and execute principle responsibilities of Team Members.
  • Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
Working Conditions
  • Working environment is favorable, generally working inside with moderate noise.
  • Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
  • Ability to work outdoors in adverse weather conditions.
  • Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
  • Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
  • This position is non-sedentary.
  • It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
  • It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customer service.
  • Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
  • Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
  • Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper MHE (e.g. pallet jack, forklift, etc.)
  • Ability to occasionally lift or reach merchandise overhead.
  • Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders for up to 12 hours.
  • Ability to move throughout the store for an entire shift.
  • Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
  • Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
  • Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
  • Ability to read, write, and count accurately to complete all documentation.
  • Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
  • Ability to process information / merchandise through the point-of-sale system.
  • Ability to handle and be in contact with birds/poultry.
  • Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).
  • Ability to successfully complete all required training.
  • Ability to travel as required in support of district needs.
  • Ability to drive or operate a vehicle for business needs.
  • Ability to successfully complete all required training and certification.


Disclaimer

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor

ALREADY A TEAM MEMBER?

You must apply or refer a friend through our internal portal

Click here

CONNECTION

Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.

Learn More

EMPOWERMENT

We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits total rewards offerings. fot full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about

Learn More

OPPORTUNITY

A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.

Learn More

Join Our Talent Community

  • Assistant Manager

    2 days ago

    Cleveland, United States Hibbet Sports Full time

    The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, including determining the methods and approaches necessary to accomplish the stores goals. The Assistant Assistant Manager, Store Manager, Manager, Customer Service, Assistant, Operations, Retail

  • Assistant Manager

    1 week ago

    Cleveland, United States Sonic Full time

    Description: There are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees at Red Rock LLC. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform. Being an Assistant Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae....

  • Assistant Manager

    1 week ago

    Cleveland, United States Sonic Full time

    Position: Assistant Manager Immediate Supervisor: General Manager Position Summary: Lead and develop people to execute outstanding product quality and customer service, build sales, and control costs for each shift. The Assistant Manager must follow standard operating policies and procedures. Essential Job Duties: Train, manage, direct, coach, lead, and...

  • Assistant Manager

    1 week ago

    Cleveland, United States Dunkin' Full time

    ASSISTANT MANAGER Assistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. Benefits: Flexible Schedule, No late nights Health Insurance Cash tips to take home daily Aggressive Pay Free Specialty Beverage/Meal during shift Discounts even when...

  • Assistant Manager

    3 weeks ago

    Cleveland, Ohio, United States GRIFOLS, S.A. Full time

    Job Title: Assistant ManagerGrifols, a global healthcare company, is seeking an experienced Assistant Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our donor center, ensuring the highest standards of quality and safety are maintained.Key Responsibilities:Supervise and...

  • Assistant Manager

    1 week ago

    Cleveland, United States CheckersRally's Full time

    PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will assist the General Manager with executing the restaurant plan, by achieving sales and profits goals, executing procedures and providing excellent Guest and Team service....

  • Assistant Manager

    5 months ago

    Cleveland, United States 7-Eleven Full time $16 - $18

    Retail Assistant Manager We’re excited to be part of the 7-Eleven family of stores! If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! Speedway is hiring immediately and is focused and dedicated to your success! We are...

  • Assistant Manager

    1 week ago

    Cleveland, United States Tractor Supply Full time

    Overall Job Summary The Assistant Store Manager is responsible for proficiency in all areas of a specialty retail farm and ranch store. The Assistant Store Manager serves as the second in charge of operations to the Store Manager. Duties include delivering a Legendary Customer Experience, providing leadership and direction to the store team, and performing...

  • Assistant Manager

    1 week ago

    Cleveland, United States Jimmy John Full time

    Description: Jimmy John's Gourmet Sandwiches is known for its obsession with fresh, quality products and high-speed execution. We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded...

  • Assistant Manager

    1 week ago

    Cleveland, United States Jimmy John Full time

    Description: Jimmy John's Gourmet Sandwiches is known for its obsession with fresh, quality products and high-speed execution. We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded...

  • Management Assistant

    2 months ago

    Cleveland, United States Barco Full time

    Purpose of the jobAs we grow in the Kingdom of Saudi Arabia, we are looking for someone who is highly organized, has exceptional multitasking abilities and versatile skills, to join our team as the Office Manager in KSA. This role will be responsible for ensuring smooth operations in KSA branch, assisting in HR and Legal functions, and providing support for...

  • Assistant Manager

    3 weeks ago

    Cleveland, Ohio, United States GRIFOLS, S.A. Full time

    Unlock Your Potential as a Healthcare LeaderGrifols, a global healthcare company, is seeking a talented Assistant Manager to join our team in Cleveland, OH. As a key member of our operations team, you will play a critical role in ensuring the smooth operation of our donor center.Key Responsibilities:Oversee all aspects of the donor center, including...

  • Assistant General Manager

    3 weeks ago

    Cleveland, Ohio, United States Beerhead Bar & Eatery Full time

    Assistant General Manager Opportunity at Beerhead Bar & EateryWe are seeking a highly skilled and motivated Assistant General Manager to join our team at Beerhead Bar & Eatery. As an Assistant General Manager, you will play a crucial role in running our store effectively and ensuring the highest level of customer satisfaction.Key Responsibilities:Staff...

  • Assistant Retail Manager

    3 weeks ago

    Cleveland, Ohio, United States Aldi Full time

    Job Title: Assistant Retail ManagerJob Summary:The Assistant Retail Manager is responsible for assisting the Store Manager in overseeing the daily operations of the store, ensuring excellent customer service, and achieving sales and profitability goals.Key Responsibilities:Assist the Store Manager in supervising store activities, including scheduling,...

  • Assistant Project Manager

    1 month ago

    Cleveland, United States Gpac Full time

     Assistant Project Manager - Cleveland, OhioGpac has partnered with a construction company that is seeking a motivated and detail-oriented Assistant Project Manager to join their team to become a Project Manager!This role offers a competitive compensation package!Qualifications:Education: A degree in Construction Management or a related field is...

  • Assistant Manager

    1 week ago

    Cleveland, United States Captain D's Full time

    We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our Shift Leader candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall...

  • Assistant Manager

    1 week ago

    Cleveland, United States Captain D's Full time

    We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail. Our Shift Leader candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall...

  • Community Manager Assistant

    3 weeks ago

    Cleveland, Ohio, United States Elite Management Service, INC. Full time

    Job SummaryElite Management Service, INC. is seeking a highly skilled and organized Community Manager Assistant to join our team. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to multitask and work autonomously.Key ResponsibilitiesProvide exceptional support to our community managers, assisting with daily...

  • Assistant Store Manager

    2 weeks ago

    Cleveland, United States DTLR, Inc. Full time

    POSITION SUMMARY:The primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer...

  • Property Management Assistant

    3 weeks ago

    Cleveland, Ohio, United States Newmark ltd Full time

    Job Summary:As a Property Management Assistant at Newmark, you will play a vital role in supporting our team of Property Managers in all administrative aspects of property management administration and reporting. Your primary responsibility will be to provide exceptional customer service to our tenants and clients, ensuring timely and accurate responses to...