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Kaiser Account Manager
1 month ago
Since 1987, Shared Imaging has provided flexible options for acquiring CT, MRI and PET/CT equipment for interim, mobile or fixed imaging solutions to the healthcare industry. Distinguished by our unmatched access to capital and strong balance sheet, we are able to provide our clients with the latest technology and services. We are singularly focused on providing flexible assets from all major manufacturers including GE, Philips, and Siemens to our client base which spans across the majority of the 50 states. With mobile or full-time agreements or fixed pricing methods and the ability to upgrade during our agreement Shared Imaging is unmatched in its ability to help its clients adapt to change.
Shared Imaging is currently looking to hire a FULL TIME Account Manager to help manage our strategic partnership with Kaiser Permanente throughout California. This is a field-based role and will support our Region Sales Manager in California.
Essential Functions: We are looking for a motivated Account Manager to join our team. As an Account Manager, you will be responsible for managing customer relationships, building and maintaining relationships with key contacts and assisting with implementing strategic sales plans.
Work closely with the Kaiser Region Sales Manager to support efforts with identifying new pipeline opportunities, developing targeted prospecting initiatives and managing service renewals with our existing client agreements. Records, tracks and updates prospective customer information in the CRM System. Involved with sales efforts to achieve budgeted projections within respective territory. Efforts include, but are not limited to lead generation, qualifying opportunities, developing effective sales strategies and closing new business/renewals in conjunction with assigned Region Sales Manager.
Responsible for addressing customer needs and concerns as quickly and effectively as possible. Help nurture relationships to ensure client satisfaction and loyalty by providing excellent customer service, sales support, and account management.
Work closely in collaboration with Regional Sales Manager, Operations and Sales & Marketing teams with focus on customer acquisition and retention. Involvement with new site start-ups and on-boarding process to assist with managing client expectations.
Minimum competencies, knowledge, skills, and abilities: Managing Accounts
Customer Service
Building and Maintaining Strong Relationships
Provide Ongoing Support to Customers
Resolving Issues and Providing Solutions
Timely Responses and Communication
Strategic Thinking
Professionalism
Teamwork and Collaboration
Education, Experience and Travel Bachelor's degree (B.A., B.S.) from four-year college or university or 2 to 3 years related experience and/or training; or the equivalent combination of education and experience.
Experience in hybrid role of both sales and account management
Experience with a CRM system and management of customer information.
Some experience or demonstrated knowledge of the healthcare market and diagnostic imaging.
Approximately 25% - 35% travel.
We value our employees, and we want them to be healthy and happy. We offer competitive salaries, travel reimbursement and a diverse blend of benefits, incentives, and business practices and we are continually evaluating our offerings to ensure that Shared Imaging is a truly great place to work
Health, dental, and vision insurance
Company paid dental (with applicable health plans)
401k matching
Company sponsored and voluntary supplemental life insurance
Voluntary short term / long term disability options
Flex PTO & paid holidays
Wellness program with generous incentives open to all Shared Imaging Associates
Employee Assistance Program
Employee recognition programs
Referral bonus program
Job training, professional development, & continued education
We require that all Shared Imaging LLC employees have a completed background check and drug screen on file.
Shared Imaging is committed to equal employment opportunity. The company offers a drug-free work environment to all qualified applicants without regard to race, color, religion, sex, age, national origin, sexual orientation, disability, marital status, veteran status or any other category protected by applicable law. Equal employment opportunity includes hiring, training, promotion, transfer, demotions and termination.
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