General Manager

2 days ago

Milwaukee, United States KFC Full time
Do you want to be a part of a dynamic and growing industry with over 200,000 restaurants in the U.S.?

Yum Brands, a leader in the industry, owns nearly 60,000 restaurants globally, including over 30,000 KFC locations worldwide, along with Taco Bell, Pizza Hut, and The Habit Burger Grill. As the world's largest restaurant company, Yum Brands opens a new restaurant approximately every two hours. Mitra QSR is one of the Largest KFC Franchise Organizations in the Country. Come join us and experience the Mitra family culture and build a rewarding career with ample opportunities for growth and financial success.

COMPANY INTRODUCTION

  • At Mitra QSR: Our genuine passion for service, honesty, and growth drives us. This passion has helped us grow from one store in Texas to 180 stores in 15 states, making us the third-largest KFC franchisee in the U.S.
  • Our Journey and Growth: We enjoy every step, committed to learning and adapting in this fast-changing world
  • Our Belief and Commitment: We believe skills can be taught, but passion comes naturally. Our job is to provide the best resources and training for your success and career growth
  • Our Leadership and Team: Our operating leadership team brings 25+ years of experience in KFC/Taco Bell and 10+ years at Mitra QSR, supported by 30+ Area Leaders with an average tenure of over 8 years with us
WHY JOIN US? Family-Oriented Company Culture Great Working Hours (No breakfast and typical restaurant close by 11pm) Employee Recognition Programs Community Involvement Opportunities Competitive Compensation and Benefits Bonus Eligibility Paid Time Off 401k with Company Match Healthcare and Wellness Programs Employee Discounts Education and Opportunities KFC Scholarships up to $20,000 for college or trade school Tuition-Free Degree fully funded by the KFC Foundation Career Advancement JOB SUMMARY
As a Restaurant General Manager at Mitra QSR, you will be trusted with overseeing three key areas of our business: Our Employees: You will oversee day-to-day operations, nurture, grow, and retain your team, and build a culture of excellent customer service
Our Customers: Your team will take pride in delivering great food with a smile, served quickly in a clean restaurant. As a Quick Service Restaurant (QSR), speed and quality are our priorities
Our Restaurants: Maintain high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment ROLE EXPECTATIONS Create a Positive Environment: Foster a positive and collaborative workplace where everyone feels valued
Mentor and Inspire: Lead and inspire your team to ensure customers get the best service
Deliver Great Service: Ensure guests have great experiences with friendly service, cleanliness, and quality food
Maintain Standards: Keep the restaurant clean and well-maintained, including equipment and overall operations
Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement
Ensure Compliance: Follow all laws and regulations and adhere to Brands/Mitra standards and policies SKILLS AND QUALIFICATIONS Servant Leader: Success depends on the team's success
Mentor and Coach: Effectively mentors and coaches team members
Learner Mindset: Enjoys learning and improving processes
Customer Service Focused: Prioritizes delivering excellent customer service and great products
Organized: Great time management skills
Financial Acumen: Basic understanding of finances
Ownership Mindset: Takes responsibility for business outcomes REQUIREMENTS Minimum of 2 years of Restaurant General Management experience, preferably in Quick Service Restaurants Effective communication skills Must be at least 18 years old with valid U.S. ID Must pass a criminal background check and be able to work with minors Must be flexible with work hours, including weekends and holidays, to meet business needs Ability to stand for lengthy periods and lift up to twenty-five pounds Reliable transportation to and from work Be willing to have fun and be part of the Mitra culture

Join us at Mitra QSR and be part of a team where your passion fuels our success

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