Terminal Manager
1 week ago
Our client in Knoxville, TN is looking for a Terminal Manager to join their team.
This is a hybrid/full-time/permanent position.
Salary based on experience: $110k-$120k
Position Summary:
This role as a Terminal Manager involves overseeing terminal operations, managing day-to-day activities, and ensuring excellent customer service. The Terminal Manager is responsible for supervising approximately 90 CDL drivers and 150 escort/pilot vehicle operators for oversized home shipments across the Knoxville metro area. Key duties include full P&L responsibility ($40M), team leadership, training, hiring, payroll, maintenance, incident investigations, risk management, and maintaining FMCSA compliance. The position offers flexibility for some remote work.
Essential Job Functions:
- Oversight of transportation equipment and personnel
- Evaluate practices, procedures, and facilities to assess risk and adherence to Federal Motor Carrier Safety
- Administration (FMCSA) Regulations
- Familiarity with shipment options, legal issues, government regulations, and safety procedures is required, as is knowledge of geography, mathematics, and computer applications
- Conducts investigations to determine the root cause for any incidents within the region. Analyze, follow-up, close action items, and retrain regionally for all vehicle accidents involving company personnel and/or equipment
- Develop and implement policies and procedures
- Manage personnel activities and schedules and oversee shipment coordination and routing
- Recommend solutions to issues, improvement opportunities, or new prevention measures
- Report operational statistics to Senior Management and Customers as requested
- Oversee budgets, safety procedures, and operational documentation
- Research and correct customer problems and complaints
- Partner with the Regional Safety Managers and Corporate in reviewing/analyzing safety & operational
- functionality and developing future strategies
- Maintain a working knowledge of all FMCSA regulations and state-specific regulations by reviewing pending and upcoming changes by the DOT
- Ensure the Region is prepared for all future compliance requirements
- A College Degree in Business or Logistics preferred
- 5+ years of proven experience in Logistics/Transportation management
- Understanding of FMCSA Compliance
- Good knowledge of data analysis and risk assessment
- Excellent organizational and motivational skills
- Outstanding attention to detail and observation ability
- Ability to produce reports and develop relevant policies
- Exceptional communication and interpersonal abilities
- Exceptional problem-solving abilities
- Ability to hold others accountable to standards on safety, compliance, and policy
- Must have a positive attitude
- Must have the ability to work in a team environment
- Must be able to travel to home building facilities within the region (day trip) 20%-30% of the time
- Proficient in Outlook/Word/Excel/PowerPoint
- Previous experience in OS/OW shipments or Mobile Home hauling
- Previous permitting experience
Applicants must be authorized to work in the U.S.
We are an equal-opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
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