Director of Facilities

2 weeks ago

Houston, United States Rise Association Management Group Full time
Company Vision

RISE Association Management Group is the best-in-class provider of property services for Texas homeowners' associations. Our core purpose is to be of service to great communities and the people who lead them. We accomplish this through our passionate, kind, and solution-oriented team members who partner with our community leaders to build their vision, together. We specialize in working with communities with unique lifestyle offerings, facility, and infrastructure needs (to include a wide variety of amenities), and service offerings. We're an EOS™ (Entrepreneurial Operating System) company and our organization is structured to support exceptional outcomes for our community association clients. We're thought leaders, innovators, and problem solvers. Whatever the issue: we have an expert under this roof who can solve it. We're a team of financial services professionals, facilities maintenance experts, risk managers, and business managers and we're looking for the next generation of problem solvers to join us and be a part of our rapid growth. We implement intelligent solutions, exceptional service, and the RISE way so that we can create a vibrant future and quality of life today. We connect community association, financial, and facility expertise with communities who need it.

We are problem solvers and business managers who just happen to be in the business of community association management. Together, we're capable of so much more. Together, we RISE.

Our Core Values:
  • Honoring Commitments
  • Precision
  • Unquenchable Curiosity
  • Stewardship
  • Being a Great Partner
  • Inspire Others with Your Attitude
  • Finding A Way, despite any obstacles
  • Taking Ownership
Location: Rise AMG Corporate Office
Schedule: Monday - Friday, 8:00 AM - 5:00 PM
Compensation: negotiable

Position Overview: The Director of Facilities is responsible for leading, managing, and holding the maintenance team accountable for ensuring first-class facilities across managed properties. This individual will ensure work orders are handled professionally and timely, oversee preventative maintenance, testing, inspections, and permitting, and manage capital projects for large-scale and high-rise properties.

Key Responsibilities:
  1. Leadership & Team Management:
  • Lead, manage, and hold the maintenance team accountable for the daily operations and performance of first-class facilities.
  • Foster a culture of accountability, professionalism, and continuous improvement within the maintenance team.
  • Provide training and support to team members on maintenance and facilities protocols to ensure excellence in service delivery.
Client & Staff Retention:
  • Implement retention strategies for both clients and staff through exceptional service, effective communication, and adherence to maintenance standards.
  • Conduct regular staff training to ensure all team members are up to date on protocols, regulations, and best practices in facility management.
Work Order Oversight:
  • Ensure that work orders for all sited properties are handled in a professional and timely manner.
  • Maintain strong communication with property management and clients regarding work order status and completion timelines.
Preventative Maintenance & Compliance:
  • Oversee and implement a robust preventative maintenance program for all managed properties.
  • Manage testing, inspection, and permitting processes to ensure compliance with all local, state, and federal regulations.
Project Management:
  • Provide project management and consultation on capital improvement projects, particularly for large-scale and high-rise properties.
  • Ensure projects are completed on time, within budget, and to the highest standards of quality.

Qualifications:
  • Proven experience in facilities management, preferably with large-scale and high-rise properties.
  • Strong leadership skills with the ability to manage and hold a team accountable.
  • Excellent organizational, communication, and problem-solving abilities.
  • Experience with work order systems, preventative maintenance programs, and project management.
  • In-depth knowledge of compliance standards related to facilities management, including permitting and inspections.
  • Ability to work in-office Monday through Friday, 8:00 AM - 5:00 PM.
What We Offer:
  • A dynamic work environment with opportunities for growth and development.
  • Competitive negotiable salary
  • A supportive team culture dedicated to excellence in facilities management.
  • Benefits:
    • 20 Days PTO per Year + 11 Paid Holidays
    • Group Health (75% Employer Paid), Life & AD&D, Dental, Vision, Short-Term Disability
    • 401(k)

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