Director Station Operations

4 weeks ago

Kansas City, United States PrimeFlight Aviation Services Full time
INTRODUCTION

Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a career with growth potential and work well in a fast-paced, team-oriented environment, we want to speak to you

Perks of the job:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Vision insurance
  • Paid time off
  • Growth potential
*Part-time benefits could vary

WHY WORK FOR PRIMEFLIGHT?
  • We are committed to being a leading provider of commercial services within the aviation industry
  • Our teams focus on maintaining a positive working environment and treating all team members with respect
  • With more than 200 locations across the world, we offer opportunities for career progression
  • Enjoy a competitive pay scale
ABOUT US
  • We perform a wide range of airport support services globally on behalf of commercial airlines. Join us for a rewarding career in the aviation industry
Job Description

Our Director of Station Operations is responsible for managing and overseeing all aspects of airport station operations, ensuring efficient, safe, and customer-focused service delivery. This role involves coordinating with airlines, airport authorities, and other stakeholders to ensure smooth operation of passenger and cargo services, including check-in, boarding, baggage handling, ground support, and fueling in the applicable locations. You will be tasked with implementing operational strategies and processes to optimize resource utilization, improve turnaround times, and enhance overall operational efficiency. Additionally, they are responsible for staff management, training, and development, as well as ensuring compliance with all regulatory and safety standards in the airport environment.

WHAT IT'S LIKE TO WORK AS A DIRECTOR OF STATION OPERATIONS
  • You like working as a team, toward a common goal
  • Enjoy working with employees and state agencies
  • Oversee all aspects of station operations including passenger services, baggage handling, and ground support
  • Develop and implement operational strategies to ensure efficient and safe airport station functioning
  • Manage and lead a diverse team of operational staff, setting goals and evaluating performance
  • Coordinate with airline partners, government agencies, and other stakeholders for smooth operations
  • Ensure compliance with all aviation regulations and safety standards
  • Monitor operational processes and implement improvements for increased efficiency
  • Oversee budgeting and resource allocation for station operations
  • Implement training programs to enhance staff skills and ensure high service standards
  • Respond to and manage any operational emergencies or disruptions
  • Analyze data and reports to track performance metrics and identify areas for improvement
  • Foster a customer-focused culture, ensuring a positive experience for passengers
  • You have very strong customer service skills
  • You have a great attention to detail
  • Willing to go that extra mile
  • You enjoy working with a team or individually to accomplish your tasks
  • Like to build long term relationships with your customers
  • Physical activity may include:
    • Stand and walk for extended periods of time
    • Ability to lift 70 pounds or more
    • Be able to hear and respond to the spoken voice and to audible alarms generated by terminal environment
    • Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)
Qualifications
  • Minimum age of 18 years old
  • Ability to read, write, speak, and understand the English language, to include documents
  • 10 Years of Transportation Operations Experience
  • Knowledge of the Aviation Industry
  • Comfortable working with computers, mobile devices, and tablets
  • Ability to pass a drug screen
  • Eligibility to acquire needed credentials and clearances (FAA, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable)

Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays. The successful PrimeFlight Aviation Services team member brings their "A" game every day with energy and enthusiasm, respect for their team, and the highest regard for safety

PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

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