Fire Administrative Services Manager
2 weeks ago
PURPOSE OF CLASSIFICATION
The purpose of this classification is a senior-level executive role that will serve as the data analyst, accreditation manager, and Insurance Services Office (ISO) liaison for the Jupiter Fire Rescue Department. The Fire Administrative Services Manager is considered a facilitator and coordinator to assist agency personnel in complying with the professional standards mandated by the Center for Public Safety Education (CPSE), Commission on Accreditation of Ambulance Services (CAAS), and the Commission on Fire Accreditation International (CFAI). The Fire Administrative Services Manager reports to the Fire Chief or their designee. This position is also responsible for effectively managing the department’s budget to support initiatives and programs and ensure that goals/objectives are accomplished. The position requires the ability to exercise independent judgment and work successfully with a minimal degree of supervision.
ESSENTIAL FUNCTIONS
The following duties are typical for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Accreditation
Administration of the accreditation process, ensuring compliance with standards developed by state and national accreditation bodies, as applicable.
Ensures that policies and practices are updated as required by accreditation standard changes.
Conduct research during policy revision utilizing other agencies' policies and accreditation forums; make recommendations based on accreditation inspections; draft new or revise written directives, policies, or relevant writing projects for subject matter expert review in support of accreditation objectives.
Represents the Fire Department and the Fire Chief or designee at various conferences for accreditation award recognition and appropriate training.
Assists other accredited agencies with mock assessments as requested.
Provides accreditation training to newly hired employees, working with the recruitment officer to ensure all required entry-level training is provided.
Serves as a liaison between intra/inter-agency personnel, and between department and accreditation bodies.
Maintains current knowledge of State/Federal statutes and regulations.
Works closely with executive staff members and supervisors to ensure compliance with time-sensitive inspections, reviews, and reports.
Inspects records/reports and maintain master and historical directives and files.
Manages accreditation attainment projects and renewal projects.
Manages accreditation standards established by the Commission on Fire Accreditation International (CFAI) and Commission on Accreditation of Ambulance Services.
Manages the ISO rating process review, including audits and making recommendations to senior management.
Meets regularly with administrative staff to identify needs and report progress on accreditation and other activities.
Researches, prepares, and submits annual compliance reports, documents, and exhibits related to the accreditation/reaccreditation process.
Works independently and/or as part of a team on projects of varying complexities.
Conducts training on accreditation-related topics.
Performs any other related work as required or assigned.
Data Analytics
Designs logical models for data warehousing and robust data flow diagrams and visualizations.
Solves problems associated with database access and integration to provide clean, usable data for the Fire Department.
Conducts data mining and retrieval; uses programming, mathematics, or statistical analysis to identify emergency response trends to assist the Fire Department in framing, establishing inferences, and pointing to causal relationships.
Researches new data modeling techniques and software to bring cutting-edge technology to the Fire Department.
Collaborates with internal and external experts to analyze data to improve decision-making and enhance fire protection and EMS delivery.
Evaluates programs focused on long-range strategic planning, development of effective performance measures, fire protection services planning and development, fire department quality assurance and continuous quality improvement and standards of coverage.
Leverages strong interpersonal and leadership skills to build and maintain professional relationships within the Fire Department; effectively communicates with internal departments and external agencies to collaborate on data collection, management, and dissemination.
Works independently and/or as part of a team on projects of varying levels of complexities.
Performs any other related work as required or assigned.
Budget Management
Develop, administer, manage, and ensure compliance of the annual departmental budget in collaboration with department heads and stakeholders.
ADDITIONAL FUNCTIONS
Performs general/clerical tasks, such as typing documents, making copies, scanning, filing documentation, and using email and telephone for communication.
Serves as a member of various Town of Jupiter employee committees, as assigned.
Represents the Town of Jupiter at meetings when requested.
Performs other related duties as required.
MINIMUM QUALIFICATIONS
Bachelor’s degree in data science, statistics, computer science, applied mathematics, information science, business administration, public administration, business management, project management, or a field that is closely related.
A minimum of three (3) years of experience in project management, data analysis, preparing and updating reports, charts, graphics, and presentations.Must complete Commission of Fire Accreditation International (CFAI) – “Quality Improvement for the Fire and Emergency Services” and “Peer Assessment” Courses within one year of employment.
Proficient in Microsoft Office 365 Applications and Power BI.A comparable amount of training, education, or experience can be substituted for the education requirement.
A valid Florida driver’s license is required. For application purposes, a valid driver’s license from any state (equivalent to a State of Florida Class E) may be utilized, and the ability to obtain the State of Florida license within thirty (30) days from the date of employment is required.PREFERRED QUALIFICATIONS
A minimum of two (2) years of responsible accreditation and compliance experience.
PERFORMANCE APTITUDES
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to calculate and/or tabulate data. Includes performing subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division.Functional Reasoning: Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties, which are often characterized by frequent change.The Town of Jupiter, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
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