Floating Customer Service Attendant

2 months ago

Eagle River, United States GreenDrop Full time
Job Title: GreenDrop Floating Site Attendant    Who we are:     GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly.    By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.     
GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com.    
[Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.]         What you can expect:    
  • To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
  • An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
  • We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
     What you get:    Comprehensive onboarding and training from day one.    
In-house expertise Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.    
Benefits offerings including:    
  • Bundled health plans such as medical, Rx, dental and vision.
  • Company-paid life insurance for extra protection and peace of mind.
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.

What you’ll be working on:    
  • The GreenDrop Floating Site Attendant role is critical to our success and helps to ensure that we reach our goal of maintaining hours of operation as well as providing exceptional service to our donors every day. As donors arrive, you will create a welcoming experience by greeting each donor, unloading the donations from their vehicles, ensuring their donations are properly recorded for their receipts, and thanking them for their donation.
  • In addition you will play a complimentary role to support donor locations cleanouts, while driving to our locations to load/unload from truck to Sea Container/trailer. 
    A Floating Site Attendant’s location will vary from day to day. The “Floater” can perform the essential job functions of the Site Attendant at more than one location.
  • Days of Operation: Monday - Sunday
  • Working Hours: 9:30am - 5:30pm
Essential Job Functions:    
  • Act as a floater and cover shifts within designated district. 
  • Ability to drive a box truck to scheduled locations to load donations, and unload to dedicated yard multiple days a week. 
  • Promptly open the location each assigned day and prepare site for business.
  •  Independently interact with donors with a positive attitude.
  • Acquire donations from donors and engage in pleasant conversation.
  • Assist donors with their donations and help to unload their vehicles.
  • Record details, and organize the collection site to achieve maximum efficiency.
  • Maintain overall cleanliness and safety standards of the site.
  • Perform all opening and closing procedures.
  • Other duties assigned by manager.


This includes but is not limited to the following:    
  • Always greet donors in a friendly manner, in full GreenDrop uniform.
  • Engage in pleasant conversation while acquiring donations from donors by utilizing the bin.
  • Assist donors with their donations and help to unload their vehicles.
  • Wear a tablet holder while recording donor information on the company iPad.
  • Assist truck driver during donation pick-ups.
  • Organize donations in the stock room.
  • Maintain the cleanliness of the site, both inside and outside.
  • Fill out supply orders to keep the site stocked with the necessary tools for job completion.
  • Other duties assigned by the manager.
  • Must be able to be on-site during working hours.
  • Must be able to perform essential job functions with or without reasonable accommodations.

What you have:    
  • A clean MVR with a valid DL. 
  • Reliable transportation and commitment to attendance and punctuality.
  • The capacity to adjust your work functions throughout your day/week.
  • Service-oriented with an outstanding ability to interact with people.
  • Excellent verbal communication skills.
  • Honesty and integrity.
  •  Ability to lift 50lbs continuously throughout the day.
  • Ability to stand for extended periods throughout the day.
  • Ability to work outside in varying weather conditions.
  • Willingness and ability to work weekend days as a regular part of the position schedule.
  • Ability to work independently without continuous supervision.

Minimum Age Requirements:     
  • Must be at least 21 years of age.

FLSA: Hourly    
Travel: As necessary     
Work Type/Location: 18344 Eagle River Rd., Eagle River, AK 99577  Savers/GreenDrop is an E-Verify employer 

About GreenDrop:

GreenDrop® is a for-profit company and registered professional fundraiser where required. We accept your donations (thank you) on behalf of a local nonprofit, and pay our nonprofit partners for your stuff, helping them fund programs in your community. Your one-of-a-kind finds are then given a second chance to be loved again in local thrift stores. Together, we help protect the planet and keep millions of reusable items out of landfills every year

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