Customer Service/Collections Representative

2 weeks ago


Auburn Hills, United States Shermeta Law Group, PLLC Full time
Customer Service / Collections Representative Auburn Hills-based law firm is looking for a detail-oriented and self-motivated individual with excellent communication and negotiation skills for a customer service/collector position.   Applicants will be required to place and receive collection telephone calls, evaluate accounts for legal action, skip trace and handle a wide variety of customer service call situations.   Applicant Requirements:
  • Comfortable with PC-based applications such as the Internet and an auto-dialer.
  • Excellent communication, analytical, negotiation, and organizational skills.
  • Ability to maintain a professional tone during all call situations.
  • Desire to work and excel in a team environment.
  • Strong attention to detail.
  • Excellent data entry skills.
  • Excellent basic math skills.
  • Goal-oriented.

Job Requirements:
  • Minimum experience preferred: 2+ years in Customer Service or collection type role.
  • High school diploma or GED required.
 We currently offer the following for this position:
  • Competitive hourly wage.
  • Bonus program.
Equal Employment Opportunity:
Our firm is committed to equal employment opportunities.

Drug Testing/Background Checks:
Prior to hiring a background check and drug test is required.

Benefits:
The Firm offers a competitive benefits package to all eligible employees, employer-paid life insurance, and paid time off. Additional benefit information, including eligibility, may be further discussed during the interview process.

Please send resume to hr@shermeta.com

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