Assistant Manager

3 weeks ago

Manhattan, United States The Prime Company, LLC Full time $45,000 - $55,000
Job Details:
  • JOB TITLE: Assistant Manager (FT) - Prime Place Apartments.
  • REPORTS TO: General Manager.

Position Summary:
  • The Assitant Manager will work with the leasing staff and General Manager to achieve occupancy goals, provide excellent customer service and effectively market and lease to prospects of the community.
  • Qualified candidates will demonstrate a positive attitude, exhibit strong commitment to the service needs of internal and external customers and represent the company in a professional and courteous manner at all times. 

Expertise:
  • Ability to effectively market and lease apartments, utilizing multiple marketing strategies & platforms.
  • Ability to effectively complete job duties and prioritize tasks based on property needs while also being flexible when working in a fast-paced and ever-changing environment. 
  • Must be a customer service-driven individual with a desire to maintain positive relationships with fellow employees, residents, prospects and vendors which contributes to a positive working environment and overall sense of community where people want to live and work. 
  • Experience with graphic design and design software such as Canva and Adobe Creative Cloud products

Essential Duties & Responsibilities:
  • Responsible for ensuring all marketing, leasing and operational goals are achieved daily/weekly/monthly under the supervision of the Assistant Manager and General Manager in order to achieve property goals. 
  • Design marketing collateral to be used on-site and in your community for advertising to residents as well as outreach marketing.
  • Create appealing digital collateral to be used on social media as well as other digital marketing platforms. Maintain accurate prospect traffic and leasing data in property software programs and assist with other computer data entry as necessary.
  • Respond to all internet leads, answer resident and prospect calls, and conduct property tours following company guidelines and policies. l
  • Maintain a strong understanding of the community, specials and floor plans, as well as the competition.
  • Assist with the planning and hosting of resident events.
  • Assist applicants with the application process and lease process.
  • Assist residents with the move/in and move/out process.
  • Accurately prepare and have a thorough knowledge of all lease-related paperwork.
  • Participate in the unit turn process. 
  • Write up and file service requests from residents upon receipt.
  • Contribute to the general upkeep and cleaning of office, common areas and model.
  • Assists the on-site staff in marketing all units, determining leasing problems, offering solutions to vacancies and re-marketing the property to current residents. 
  • Consistently communicate with the LM and GM on any issues and propose solutions.
  • Complete outreach marketing in order to build relationships and partnerships with area businesses, Universities, Clubs, Associations, the Greek Community etc., 
  • Maintain an understanding of all market survey data and utilize information to generate traffic of potential residents. 
  • Adhere to all company policies and fair housing guidelines.
  • Assist with the management of online reputation and solicit positive feedback from customers when possible.
  • Assist with all resident retention efforts and renewal leases as directed by the LM and GM.
  • This list is not all-inclusive and other duties may be assigned as needed.

Education/Experience and Technical Requirements:
  • Dynamic Personality.
  • Understanding of different social media platforms.
  • Graphic Design Experience.
  • Student Housing or Multifamily leasing experience preferred.
  • Entrata experience is a plus but not required.
  • 1-2 years of customer service and/or sales experience preferred but not required.
  • Strong written and verbal communication skills.
  • Basic computer skills required/Microsoft Office/Excel.
  • High energy with a desire to work in a fast-paced environment.
  • A desire to help others and impact your community.
  • Availability to work evenings and weekends as required.

Compensation/Benefits:
  • Competitive Pay Rate.
  • $5K Leasing Bonus if the property achieves yearly leasing goals.
  • Monthly Bonus Opportunity.
  • Rent Increase Bonus.
  • Paid Time Off.
  • 401K With Company Match.
  • Health, Dental, Vision, Short/Long Term, and Pet Insurance Available.


About The Prime Company, LLC:

The Prime Company (TPC) is a vertically integrated development firm that designs, builds, and manages multifamily housing across the nation. Working at TPC is more than a job. It’s an opportunity to be a part of a business that endeavors to Love thy neighbor. Our company values a healthy family life, humility, accountability, honesty, hard work, laughter, and a sincere desire to help each other out. This mentality permeates everything we do and makes for a truly unique culture. TPC currently has over $1 billion of development projects spread out over 10 states. We specialize in multi-family apartment complexes in high-rent urban neighborhoods and at universities in the Big 10 and Big 12. TPC’s architecture firm, Prime Design has more than 15 professionals on its design team and is currently working on over 20 projects. Prime Built is the construction arm of TPC, turning our architecture team's dreams from lines on paper, into the concrete and steel that become our resident's homes. Prime Place manages the entire portfolio of our apartments while also working with other world-class developers to provide them with maximum returns on their investments. The Prime Company uses our God-given talents to impact the lives of people around the globe, especially through financial giving. We currently give millions of dollars away annually for this purpose and are on track to donate 90% of our profits by the year 2040.

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