Telecommunications Analyst

2 weeks ago

Madison, United States Beacon Technologies Full time $24 - $28
Beacon Technologies is seeking a Telecommunications Analyst 3 for our client partner. Looking for an experienced Telecommunication Analyst to continue support for our client's business partners and people in their care. This individual will be assisting with supporting and installing telephones, cellphones and other video conferencing solutions. Provides technical assistance in support and preparation of telecom technologies, primarily focused on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge of and experience with networking, mobile, desk phones, and desktop technologies including, but not limited to, desktop applications, smartphones (iOS), VoIP, and PBX telecom systems. Must be able to work independently or as part of a team. In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible but limited. This is a 100% remote position with office visits as needed. Applicants must reside within the State of Wisconsin.

The telecom group manages:
  • Cisco infrastructure and endpoints
  • Mitel VoIP PBX and ACD
  • Telecommunication Company management
  • Smartphone support
  • AirWatch
  • Apple Business Management
  • Video conferencing account management
Minimally qualified applicants must have:
  • Working knowledge of Telecommunication concepts such as SIP, H323 and other VoIP technologies.
  • Working knowledge of Networking concepts.
  • Experience with Cisco phones and infrastructure.
  • Background checks are to be performed internally.
  • This position will have minimal travel but it may be necessary for some projects. No overnight travel is expected.
Required Skills & Years of Experience: 2 – 5 Years
  • Video Conferencing infrastructure and endpoints management
  • Unified Communications Systems (Webex, PBX, ACD, etc.)
  • Mobile device support and Management
  • Networking Concepts (CUBE, SBC, SIP, H323, VoIP, etc.)
Preferred Vendor Experience:
  • Cisco
  • Mitel
  • Zoom
  • AirWatch
  • Apple Business Management
  • Microsoft
Required Soft Skills:
  • Ability to work independently but in a team environment.
  • Able to meet deadlines.
  • Punctual.
  • Ability to multi-task and balance their work day.
  • Ability to troubleshoot complex problems and determine a solution.
  • Remote or on-site: Local candidates or willing to relocate at the candidate's expense.
  • Travel: In-state, day travel in State-owned vehicles is expected. Occasional long hours are possible but limited. This is a 100% remote position with office visits as needed weekly. Travel expenses will be reimbursed according to State guidelines.
 
About Beacon Technologies:Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old-fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affirmative Action Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.

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