Operations Manager
3 months ago
The Airport Operations Manager helps to provide overall leadership to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Airport Operations Manager may lead a brand or a function and all brands, depending on the size of the location.
Starting pay is $50K.
The key responsibilities and accountabilities for the Airport Operations Manager are:
- Responsible for daily operations, fleet availability, and revenue generation for his or her assigned function.
- Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes.
- Resolves customer issues, ensuring a positive customer experience.
- Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS).
- Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW).
- Actively engages in effective communication plans focused on building employee engagement in order to achieve business results.
- Conducts performance evaluations that are timely and constructive, where applicable.
- Manages the airport and assigned locations/geographic areas when the General Manager is not present.
- Participates in the recruiting process, as required.
- Provides management with various updates and indicators as requested.
- Remains current on all administrative duties according to company policy.
Educational Background:
- High School Diploma required.
- Bachelor’s Degree preferred.
Professional Experience:
- 1-3 Years prior experience of customer service or operations, according to specific job duties.
- Experience in car rental, hospitality, or tourism a plus.
- Results orientation.
- Ability to direct and motivate teams.
- Ability to work effectively with Senior leaders.
Knowledge:
- Customer service resolution practices.
- Excellent communication techniques.
- People management and leadership capability.
- Sales Management/Coaching ability.
- Operations Management.
Skills:
- Highly organized.
- Ability to solve problems independently.
- Working knowledge of Microsoft office suite.
- Time Management skills.
- Customer service aptitude - Ability to address and resolve customer service issues.
- Excellent oral and written communication skills.
Competencies:
- Personal Accountability.
- Effective Communication.
- Demonstrates Initiative.
- Passion for Customer Service & Stakeholder Success.
- Trust & Integrity.
- Adaptable and Flexible.
-
Operations Manager
1 month ago
St Louis, United States Boutique Recruiting Full timeOnsite A growing financial services firm is seeing an experienced operations manager join its team! This role will be responsible for overseeing and enhancing its back-office operations. The Operations Manager is integral to the firm s success, requiring strong organizational skills and the ability to collaborate with a high-energy group of professionals....
-
Operations Manager
4 months ago
St. Louis, United States Hertz Full time $50,000The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong...
-
Operations Manager
2 months ago
St. Louis, United States Hertz Full time $50,000The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong...
-
Operations Manager
1 week ago
St Louis, Missouri, United States JM HUNTER GROUP Full timeJob Title: Operations ManagerSaint Louis marketWe are seeking a dynamic leader to oversee the operations and growth of our branch. As an Operations Manager, you will play a pivotal role in driving the branch's success by ensuring efficient operations, exceptional customer service, and team development.About the Job:Operational Excellence: Manage all aspects...
-
Operations Manager
4 weeks ago
St Louis, United States Moneta Corporation Full timeCompany DescriptionMONETA is a national Registered Investment Advisory Firm focused on going further for our clients. We are one firm with many solutions and we provide a full spectrum of financial advisory services, but our true purpose is centered on building relationships and providing exceptional service to our clients around the globe.For that reason,...
-
IT Operations Manager
2 weeks ago
St Louis, Missouri, United States Chenega Corporation Full timeAre you a motivated and experienced IT professional looking for a new challenge? Do you have a passion for cloud-based technologies and DevOps methodologies? If so, we encourage you to apply for the IT Operations Manager position at Chenega MIOS.">Job Summary:We are seeking a highly skilled IT Operations Manager to lead our team of professionals who support...
-
Senior Operations Manager
2 weeks ago
St Louis, Missouri, United States Core & Main Full time**Job Description:** Senior Operations ManagerAbout the Role:We are looking for a seasoned Senior Operations Manager to oversee the daily operations of our project management department. The ideal candidate will have a strong background in operations management and excellent leadership skills.Key Responsibilities:Oversee the day-to-day operations of the...
-
Fleet Operations Manager
5 days ago
St Louis, Missouri, United States Carma Full timeJob TitleFleet Operations Manager (ASE Certified Technician)About the RoleWe are seeking a highly skilled Fleet Operations Manager to oversee the maintenance of our large fleet of vehicles. The ideal candidate will have a strong background in vehicle maintenance and repair, as well as excellent management skills.The Fleet Operations Manager plays a critical...
-
Airport Operations Manager
4 weeks ago
St Louis, Missouri, United States Hertz Full timeAirport Operations Manager Job DescriptionThe Airport Operations Manager plays a pivotal role in ensuring the smooth operation of our airport locations. Reporting directly to the Senior Operations Manager, this key position is responsible for overseeing the daily activities of frontline employees, including Customer Service Agents, Customer Experience...
-
Transportation Operations Manager
2 weeks ago
St Louis, Missouri, United States AiLO Logistics Full timeAre you a transportation management professional looking for a challenging role that combines leadership and operational expertise? Look no further than our Transportation Operations Manager position at AiLO Logistics.About the RoleWe are seeking an experienced Transportation Operations Manager to join our team. As a key member of our operations team, you...
-
Technology Operations Manager
7 days ago
St Louis, Missouri, United States Kairos Academies Full time**Job Summary**We are seeking an experienced Technology Operations Manager to oversee all aspects of technology operations at Kairos Academies. This role is responsible for managing software, hardware, and data security across our schools.The ideal candidate will have a strong background in IT operations management and experience with project coordination,...
-
Site Operations Manager
4 weeks ago
St Louis, Missouri, United States Next Level Talent Full timeWe are looking for a skilled Site Operations Manager to join our team in St. Louis, MO. As an experienced professional in field operations, you will be responsible for ensuring the smooth operation of our scattered site single-family rental portfolio.Key ResponsibilitiesConduct daily property inspections to identify maintenance needs and ensure compliance...
-
Operational Risk Manager
1 week ago
St Louis, Missouri, United States Edward Jones Full timeOperational Risk ManagerAbout the Role:This is a critical position within the Operations division at Edward Jones, responsible for leading the Operational Risk Management team. The successful candidate will have a proven track record of managing operational risk, with expertise in risk assessment, mitigation, and reporting.Responsibilities:- Develop and...
-
Restaurant Operations Manager
1 week ago
St Louis, Missouri, United States Taco Bell - Dougherty Ferry Full time**Job Title:** Restaurant Operations ManagerWe are hiring a skilled Restaurant Operations Manager at Taco Bell - Dougherty Ferry in St. Louis, MO. This role is responsible for overseeing restaurant operations, ensuring excellent customer service, and meeting financial goals.Key Responsibilities:Monitor team members to maintain high standards of service...
-
Facility Operations Manager
4 weeks ago
St Louis, Missouri, United States Strive Pharmacy Full timeWe are seeking a highly skilled Facility Operations Manager to join our team at Strive Pharmacy. In this role, you will be responsible for overseeing the day-to-day operations of our facility, ensuring compliance with local, state, and federal safety regulations, and maintaining a safe and healthy work environment.The successful candidate will have 3+ years...
-
Environmental Operations Manager
2 weeks ago
St Louis, Missouri, United States Clean Harbors Full timeJob Title:Environmental Operations ManagerAbout Us:Clean Harbors, a leading provider of environmental, energy, and industrial services, is seeking an experienced Environmental Operations Manager to join our team in St. Louis, MO.Salary:$85,000 - $110,000 per yearJob Description:The Environmental Operations Manager will be responsible for planning, leading,...
-
Culinary Operations Manager
4 weeks ago
St Louis, Missouri, United States Marriott International Inc Full timeCulinary Operations Manager Job DescriptionMarriott International Inc is seeking a highly skilled Culinary Operations Manager to join our team.Job Summary:As a Culinary Operations Manager at Marriott International Inc, you will be responsible for overseeing the daily kitchen operations, ensuring high-quality food products, and maintaining a clean and safe...
-
St Louis, Missouri, United States Gateway Global Full timeOverviewGateway Global is a leading training and workforce development organization based in St. Louis, MO.SalaryThe estimated annual salary for this role is between $42,000 and $52,000, commensurate with experience.Job DescriptionThe Operations Manager plays a critical role in supporting the Chief Executive Officer and Vice President of Programs and...
-
Operations Assistant Manager
2 weeks ago
St Louis, Missouri, United States Challenge Unlimited Inc Full timeJob DescriptionChallenge Unlimited Inc is seeking a motivated and organized Operations Assistant Manager to support our team at Project CU in St. Louis, MO.Main Responsibilities:Assist the Operations Manager in maintaining a safe and organized warehouse environment, ensuring all shipping and receiving operations are conducted efficiently and...
-
Restaurant Operations Manager
5 days ago
St Louis, Missouri, United States Grace Meat + Three Full timeJob OverviewAt Grace Meat + Three, we are seeking an experienced and skilled Restaurant General Manager to oversee the entire restaurant operation. The ideal candidate will have a passion for delivering exceptional guest services and ensuring customer satisfaction.Key Responsibilities:Manage and lead staff in providing excellent service to guestsEnsure...