Rental Coordinator

2 weeks ago

Livermore, United States Ironclad Environmental Solutions Full time
Join Our Team as a Rental Coordinator (Equipment) - Your Gateway to a Dynamic Career

Ironclad Environmental Solutions is America's Top Choice for specialty containment needs. We provide waste management services and specialty-containment solutions to a wide range of industrial sectors throughout the US. Ironclad Environmental Solutions has that small company feel, with all the resources a big company can supply. We offer generous benefits and extensive career growth and development programs, with plenty of opportunities to support our local communities and colleagues in need.

If you’re reliable, trustworthy, and not afraid to get hands-on to deliver for people who depend on you, then you will thrive on our diverse and talented team of professionals.

Job Summary:The rental coordinator's primary function is managing and processing the branch's rental/sales agreements, assisting with dispatching and assigning field teams with a safety-first mindset. Must fully support the company vision and team culture.

Primary Responsibilities:
  • Book equipment orders for customers via inbound calls. Provide exceptional customer service, answering all questions concerning equipment and offering additional items i.e., berms, hoses, etc.
  • Work closely with the operation and sales team to prepare documentation for customer contract setup, shipping, and returns
  • Distribute daily assignments to field teams.
  • Ensure that all returned and/or off-rented equipment is properly documented.
  • Maintain branch inventory of all equipment.
  • Track and manage the quality control of all equipment.
  • Provide backup support to other team members in the office as necessary.
  • Suggest ideas and ways to improve branch efficiency.
  • Other duties as assigned.
  • This position does include traveling to other facilities (company-paid).

Equipment Used:
  • Computer, telephone, and electronic office equipment.
  • MS Office Suite with an emphasis on Excel.
  • Access the company's internal systems including, Salesforce, SAP, Intranet, Descartes, bank websites, e-invoicing, and chat software.

Experience/Education:
  • College degree or equivalent experience.
  • 3+ years of experience in the rental industry, customer service, or billing, preferred.
  • 1-2 years of data entry experience.
  • Exposure to standard concepts of scheduling and dispatching.
  • Exposure to DOT and state-specific safety regulations helpful.
  • Communicate clearly: verbal and written.
  • Strong MS Excel experience preferred.

At Ironclad Environmental Solutions, you can build a rewarding career and provide exceptional service in the process. The opportunity to advance your career is one click away at Ironclad Environmental Solutions; Apply Today  

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