8-11 Service Desk Specialist

1 week ago


Raleigh, United States Focused HR Solutions Full time
 This job is remote. 

Our client has an opening for  a  Service Desk (739934)

This position is up to  6 months, with the option of an extension, and the client is in Raleigh, NC

Please send rate and resume:
  • Experience providing excellent customer service skills using ITIL methodology Required 2 Years
  • Experience working in a call center environment and Service Desk role Required 2 Years
  • ServiceNow experience Desired  
  • HDI Support Center Analyst, ITIL v3 Foundation A+ certification highly preferred Highly desired  
  • Advanced troubleshooting and problem-solving skills in Microsoft Windows 7 & 10, Microsoft Office suite, and O365 Required 2 Years
  • Troubleshooting skills in desktop hardware/software, network connectivity, network printing, email, smartphones, and web-based applications. Required 2 Years

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