Patient Experience Coordinator

6 months ago


Brooklyn, United States Bensonhurst Dental Full time $60,000 - $90,000
PATIENT EXPERIENCE COORDINATOR

Highly regarded dental office looking for an enthusiastic and reliable Patient Experience Coordinator that loves to create and maintain positive relationships with staff and patients. The primary role will focus on facilitating an exceptional patient experience while partnering with the dental team in the practice. The ideal candidate must be dependable, flexible, self-motivated, hard-working, and a team player. As a valued member of the family, you will be surrounded by talented individuals who aim to create an environment that engages and supports your growth as well as the success of the practice. 

Responsibilities:
  • Deliver quality and compassionate care to every patient.
  • Reaching out to new patient leads (via phone and email). 
  • Following up and staying in touch with patients after consultations.
  • Registering new and returning patients.
  • Help arrange patient transportation as necessary to and from the office.
  • Provide administrative support duties - calendar management, data entry, sorting mail/emails/fax, document signing, etc. 
  • Protect patients’ rights by maintaining the confidentiality of personal and medical information.
  • Answering patients’ inquiries.
  • Keeping track of patients’ birthdays.
  • Filtering new patient leads.
  • Continuously assess the schedule ensuring optimum patient flow.
  • Monitor patient reviews and feedback.
  • Have fun and make sure patients are having fun too 

Qualifications:
  • Bachelor's Degree required. 
  • 3+ years experience in a medical office - Dental office preferred. 
  • In-depth understanding of best practices for customer service and patient care.
  • Ability to work in a fast-paced environment.
  • Proficient computer skills. 
  • Flexibility to work occasional evenings and weekends. 
  • Must have an on-call mentality and able to help remotely at all times. 
  • Must possess excellent interpersonal, organizational and communication skills. 


  • Brooklyn, United States AccentCare Full time

    Overview Why Youll Love Being a Patient Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Remote Part-Time Weekend Patient Service Coordinator When you join AccentCare, you become part of a team that is not only dedicated...


  • Brooklyn, United States AccentCare Full time

    Overview Why You’ll Love Being a Patient Service Coordinator at AccentCare Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Remote Part-Time Weekend Patient Service Coordinator When you join AccentCare, you become part of a team that is not only...


  • Brooklyn, United States AccentCare Full time

    OverviewWhy You'll Love Being a Patient Service Coordinator at AccentCareDo you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Remote Part-Time Weekend Patient Service Coordinator When you join AccentCare, you become part of a team that is not only dedicated...


  • Brooklyn, New York, United States HonorVet Technologies Full time

    Job Title: Patient Care CoordinatorJob Summary:HonorVet Technologies is seeking a skilled Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.Key Responsibilities:• Greet patients and establish first contact, either in...


  • Brooklyn, New York, United States AccentCare Full time

    OverviewAccentCare is seeking a dedicated Patient Service Coordinator to provide exceptional patient care and support. As a key member of our team, you will be responsible for monitoring and coordinating services to ensure quality care for our clients and Care Partners.ResponsibilitiesMonitor and support daily activities of services provided to clients in...


  • Brooklyn, New York, United States Family Health Center at NYU Langone Full time

    Family Health Centers at NYU Langone is a leading healthcare provider dedicated to delivering exceptional patient care. We are seeking a skilled Patient Care Coordinator to join our team.Job Summary:The Patient Care Coordinator will play a critical role in our Enhanced Treatment and Recovery program, designed to improve early detection and treatment of...


  • Brooklyn, New York, United States NewYork-Presbyterian Hospital Full time

    Job Summary:The Patient Navigator is a vital member of our healthcare team, responsible for coordinating patient care and ensuring seamless communication between patients and medical staff. This role requires a high level of organization, excellent communication skills, and a compassionate approach to patient care.Key Responsibilities:Coordinate appointments...


  • Brooklyn, United States Professional Physical Therapy Full time

    Professional PT, a leading provider of physical, occupational, and hand therapy in the Northeast, is seeking a dedicated and compassionate individual to join our team as a Patient Care Coordinator. As a Patient Care Coordinator, you will be the first point of contact for our patients and play a vital role in providing exceptional customer service and...


  • Brooklyn, United States Housing Works Full time

    Description Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources. Job candidates should be aware that scammers may pose as employers and...


  • Brooklyn, New York, United States Lenox Hill Radiology Full time

    Job Title: Patient Service RepresentativeJob Summary: We are seeking a highly skilled Patient Service Representative to join our team at Lenox Hill Radiology. As a Patient Service Representative, you will be responsible for providing exceptional customer service to our patients, ensuring a positive experience from the moment they arrive at our facility.Key...


  • Brooklyn, United States Mount Sinai Doctors Brooklyn Heights Full time

    DetailsClient Name Mount Sinai Doctors Brooklyn Heights Job Type Travel Offering Allied Profession Allied Health Professional Specialty Patient Care Tech Job ID 14697831 Job Title Patient Coordinator I Weekly Pay $877.62 Shift DetailsShift 5 Shifts , 8 hrs Scheduled Hours 40 Job Order DetailsStart Date 08/19/2024 End Date 11/16/2024 Duration 13 Week(s)...


  • Brooklyn, United States Mount Sinai Doctors Brooklyn Heights Full time

    DetailsClient Name Mount Sinai Doctors Brooklyn Heights Job Type Travel Offering Allied Profession Allied Health Professional Specialty Patient Care Tech Job ID 14697831 Job Title Patient Coordinator I Weekly Pay $877.62 Shift DetailsShift 5 Shifts , 8 hrs Scheduled Hours 40 Job Order DetailsStart Date 08/19/2024 End Date 11/16/2024 Duration 13 Week(s)...


  • Brooklyn, New York, United States The Heritage Rehabilitation & Health Care Center Full time

    Our team at The Heritage Rehabilitation & Health Care Center is committed to delivering exceptional patient care. We are seeking a highly skilled and compassionate Senior Patient Care Coordinator to join our staff.The ideal candidate will possess a strong background in nursing, with a minimum of 1 year of experience in an acute care or long-term care...


  • Brooklyn, United States Tandym Group Full time

    A Brooklyn-based healthcare company is actively seeking an experienced Director of Patient Coordination. In this role, the Director would oversee patient coordination and scheduling as well as oversee quality improvement initiatives to ensure quality of service. Responsibilities: The Director of Patient Coordination will: Oversee team leaders to ensure their...


  • Brooklyn, United States Urban Recovery Full time

    DescriptionLooking to gain experience in the substance use and/or mental health field?We are an organization focusing on the care and treatment of those suffering from substance and alcohol use disorder. We are seeking Patient Care Coordinators to join our team. Patient Care Coordinator will be responsible for providing support to clients to reduce barriers...


  • Brooklyn, United States UnitedHealth Group Full time

    Greets patients as they arrive and manage appropriate standard wait times Complete check-in and check-out tasks to include insurance verification, as well as authorizations verifications, and copy required documents Collects co-payments, co-insurance Care Coordinator, Patient Care, Associate, Patient, Coordinator, Healthcare


  • Brooklyn, New York, United States Bensonhurst Dental Full time

    Financial Patient Coordinator Role OverviewThis unique position bridges the gap between front desk operations, guest services, and financial management. As an integral member of our team, the Financial Patient Coordinator ensures our dental office remains financially sound by communicating effectively with patients about their treatment costs and...


  • Brooklyn, New York, United States TemPositions Full time

    Job Summary:We are seeking a skilled Registered Nurse to join our team at TemPositions. As a Nurse Care Manager, you will be responsible for providing high-quality nursing care to meet the needs of our patients and managing the delivery of multidisciplinary health care services for a caseload of patients.Key Responsibilities:Provide direct patient care and...

  • Care Specialist

    4 weeks ago


    Brooklyn, New York, United States RiseBoro Homecare Inc. Full time

    Job Summary:The Care Specialist will be responsible for building strong relationships with patients and their families, and for coordinating the delivery of high-quality care services. This role requires excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment.Key Responsibilities:* Produce...


  • Brooklyn, United States Urban Recovery Full time

    Description Looking to gain experience in the substance use and/or mental health field? We are an organization focusing on the care and treatment of those suffering from substance and alcohol use disorder. We are seeking Patient Care Coordinators to join our team. Patient Care Coordinator will be responsible for providing support to clients to reduce...